Jarrett Elder Sr. | Page 113

Toyota of Coconut Creek responded

Evelyn, thank you for the glowing review! Our customers are our top priority, and it is wonderful to hear that this was reflected in your time working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

Toyota of Coconut Creek responded

I'm sorry to hear that we didn't succeed in making your service visit more efficient. Our team does all they can to keep the flow of service moving so our guests can get back on the road quickly, and we will continue to make this a priority. If you're able to provide more detail on your experience, it would allow me to address your concerns with the proper personnel. Please consider reaching out to me when time permits. Thank you, Norman Frantz - Service Manager - 954-545-6931

Toyota of Coconut Creek responded

Thank you for taking the time to share! We strive to deliver a seamless and straightforward experience for our guests, and it means a lot to hear that this was reflected in your time working with Jared. We will be sure to pass on the kind words to him. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

Toyota of Coconut Creek responded

Trisha, we're so grateful for your kind words and compliments about Jarrett's service! Your support and encouragement mean a great deal to us at Al Hendrickson Toyota, and we wish you safe travels until we see you next!

Toyota of Coconut Creek responded

We feel very fortunate to have Jarrett on our team, and it's excellent to hear that you know you can rely on him for outstanding service! Thank you for sharing some positive feedback about your Al Hendrickson Toyota experiences, and we hope we'll see you again down the road!

Toyota of Coconut Creek responded

While I am happy to hear our team was able to demonstrate our commitment to service, I'm sorry to hear that your vehicle wasn't ready in the time frame you anticipated. We certainly want more for our guests than this and I understand how this inconvenience could be frustrating. Please give me a call if there is anything I can do to make things right. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

Toyota of Coconut Creek responded

We appreciate your candid feedback. It's excellent to hear that our team's efficient care made your service visit a success, but we wish your experience while checking out had been more positive. Providing exceptional customer service is always a top priority, so we will touch base with our team to ensure this remains our focus. If you wish to discuss your visit and provide more detail, you are always welcome to contact me directly. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

Toyota of Coconut Creek responded

We're happy to hear the Al Hendrickson Toyota team continues to deliver such great service for our customers. Thank you for the awesome review!

Toyota of Coconut Creek responded

We'll be more than happy to share with Jarret how much you enjoy working with him. It's our pleasure to assist you with all your service needs at Al Hendrickson Toyota, and we hope to see you back again down the road!

Toyota of Coconut Creek responded

We're smiling hearing you say Klaus runs the service department like a well oiled machine because we agree! Thank you, Frank, for sharing your enthusiasm for Al Hendrickson Toyota, and we look forward to the next time you stop by!