Jarrett Elder Sr. | Page 103

Customer service was great in handling our problem as a result a 500.00 ended with no cost to us. Thank You A Hendrickson . result a 500.00 ended with no cost to us. Thank You A Hendrickson . More

by Maria Verified Customer Verified Customer

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I approached Mr. Elder; a service advisor. Mr. Elder remembered me, knew me and checked me on before I had a 2nd breath. With so many customers ... I felt I got per Elder; a service advisor. Mr. Elder remembered me, knew me and checked me on before I had a 2nd breath. With so many customers ... I felt I got personal service! I felt good that I was an Al Hendrickson customer. Les Weiner More

by ULATION7 Verified Customer Verified Customer

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Having an appointment made checking in easy and seamless. Service advisor was great to work with. Service advisor was great to work with. More

by PP Verified Customer Verified Customer

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This dealer is easy to reach on phone , they are always ready to do service at my convenient time , loyal and on time as promised ready to do service at my convenient time , loyal and on time as promised More

by Des Verified Customer Verified Customer

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They were courteous and quick when I arrived. Once everything was done they called me to pick up the vehicle. No hassels Once everything was done they called me to pick up the vehicle. No hassels More

by natyandsalwilliams Verified Customer Verified Customer

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Very friendly and efficient. Called when the car was ready. I was very pleased with them. Called when the car was ready. I was very pleased with them. More

by DEBMUNCHG Verified Customer Verified Customer

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The service was a long wait. It was very good that the driver was waiting to take us back home. Also came to bring back to dealership. It was very helpful. It was very good that the driver was waiting to take us back home. Also came to bring back to dealership. It was very helpful. More

by JOANTERRY53 Verified Customer Verified Customer

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I think in the average this dealer work good. The only thing bad it’s the long lines to do the maintenance. The only thing bad it’s the long lines to do the maintenance. More

by ROSANE88BR Verified Customer Verified Customer

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Good service but took long past expected time. It would have been nice if I had been communicated with during the very long wait, periodically, with updates. I could have gone on to other business It would have been nice if I had been communicated with during the very long wait, periodically, with updates. I could have gone on to other business and come back if made aware that a 2-3 hour job would be a near 6 hour wait. This particular recall also took way too long (well over a year) to be processed by Toyota and too many disputes and confusion with service reps in trying to get the service done. Reps are a bit cranky at times, unnecessarily. Promised info never sent after contacts. Very little consistent follow up so one has to keep fighting which should not be the case. More

by BOBIBEE Verified Customer Verified Customer

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Service was performed in a very timely manner. I was disappointed that the car was not washed upon completion. I was disappointed that the car was not washed upon completion. More

by rmstarr52 Verified Customer Verified Customer

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