Janette Calderon
Janette Calderon at Hawk Ford of St. Charles

Janette Calderon

Agent BDC

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

Contact Me
4.7
113 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

3 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.7

113 Reviews

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113 Reviews of Janette Calderon

March 27, 2026

Dealership Rating
Employee Rating

Great service right way, Josh Grant was a big help, and the technician was very nice More

by JMANSFIELD0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

March 19, 2026

Dealership Rating
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Normal place for all my service but the past 2 visits have been concerning. You need new tires but they are ok for a few more months then the most recent service said nothing about needing new tires but More

by JANELLE12
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: But sure who it was that called

March 13, 2026

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Employee Rating

Great service. No complaints . Friendly people and was able to fix my car and return it to me More

by YEAYOU25
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Recommend Dealer
Yes

February 25, 2026

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The service team at Hawk Ford is the best in the business. Always professional and customer oriented. More

by MCSIL
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaias Parra, Justin Parra

February 25, 2026

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Employee Rating

I was impressed with the service and follow up phone calls, and pick up service that you offer More

by FRANKPERRELLI
Service Price Transparency
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Recommend Dealer
Yes

February 14, 2026

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Great sevice. They always take you at your schedule time. The new service of videoing your vehicle once its serviced, and then telling you what you need is a great More

by SCPD332
Service Price Transparency
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Isaias Parra, Justin Parra

February 11, 2026

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Service was quick and friendly. I was there and out within an hour. Definitely won’t be going back. More

by JIMD3472
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Sakumoto , Jim Martinez

February 03, 2026

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Fantastic job and fantastic customer service! I’ve been so impressed with the entire staff at Hawk Ford from beginning to every appointment since you guys have been amazing. I will continue to br More

by OAB3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Josh Grant, Amalia Huerta, Leslie Colin, Isaias Parra, Justin Parra , Vanessa Ramirez, Steve Staub, I don’t know the name of a young man, but he has longer hair and he is in the tire and quick lube area. Fantastic guy so knowledgeable. Really impressed by him. He is five star to the hilt.

January 30, 2026

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Employee Rating

Terrible customer service in the service department. Every time I’ve gone to Hawk for my car to be serviced it’s been a terrible experience. No matter who’s at the desk they always look bothered to help More

by GIOVANNIEOCON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Grant, Amalia Huerta, Leslie Colin, Isaias Parra, Justin Parra , Vanessa Ramirez, Steve Staub, Kristy

January 24, 2026

Dealership Rating
Employee Rating

Starting problem has been fixed. Check engine light is back on. Takes a long time to heat up very poor heat when it does. More

by RICHARDAPOLLO
Recommend Dealer
Yes
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