Jamie Kissinger | Page 29

5 Star Service I've found that your service manager can make or break your service experience. My service manager, Jamie, always sets realistic expectations, keeps m I've found that your service manager can make or break your service experience. My service manager, Jamie, always sets realistic expectations, keeps me informed of progress, and provides guidance on what needs immediate attention and what can wait. I always ask for Jamie when I make an appointment. More

by Benny B Verified Customer Verified Customer

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Everything was great. No problems, Jamie is awesome, service was quick & as far as I can tell everything was done correctly, I will be back to Ferman January. No problems, Jamie is awesome, service was quick & as far as I can tell everything was done correctly, I will be back to Ferman January. More

by JACKSONSPNCR Verified Customer Verified Customer

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2019 ram 1500 classic First oil change and tire rotation. Everything is good. They are changing the back window due to a problem with the seal. They took care of me in and First oil change and tire rotation. Everything is good. They are changing the back window due to a problem with the seal. They took care of me in and out quickly More

by WYDRONEKJ.EIS Verified Customer Verified Customer

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Excellent Service from Jamie Jamie and his service team is outstanding. The work that needed to be done was performed in a very professional and timely manner. Would highly recomm Jamie and his service team is outstanding. The work that needed to be done was performed in a very professional and timely manner. Would highly recommend. More

by WayneAlan Verified Customer Verified Customer

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Service was awesome! Jamie Kissinge was great!! Jamie Kissinge went above and beyond and so did his techs. I run a very tight schedule and have limited time to get in for an Oil Change, he not only Jamie Kissinge went above and beyond and so did his techs. I run a very tight schedule and have limited time to get in for an Oil Change, he not only got me in with little to no notice but his oil tech stayed a touch late and got my truck finished. Thank you so much guys!! More

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Truly outstanding This was my 3rd purchase from Ferman, and I get treated better every time. My salesman, Joseph Vega was very patient and understanding of my situatio This was my 3rd purchase from Ferman, and I get treated better every time. My salesman, Joseph Vega was very patient and understanding of my situation. He listened and delivered a great deal. The finance guru, Scott Poth, worked extremely hard to secure a loan that was right for me. He made the process go very smoothly and I couldn’t be happier. Exceptional treatment, both men are professional in every way. I won’t go anywhere else to buy a car and will recommend Ferman Chrysler of New Port Richey to anyone that asks! And not to forget Jamie Kissinger in service, he does a great job of seeing to all my service work! I consider all three of these men to be the best in their fields! More

by alontako Verified Customer Verified Customer

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Prompt Service The website was easy to navigate in order to schedule an appointment. Promptly met by service representative upon arrival. Inoperative cruise control The website was easy to navigate in order to schedule an appointment. Promptly met by service representative upon arrival. Inoperative cruise control diagnosed and repaired in under two hours. More

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Extraordinary Experience. First, they have a woman who schedules appointments, not just for Ferman Dodge But for all the Freman dealerships. when you have a recall, its a safet First, they have a woman who schedules appointments, not just for Ferman Dodge But for all the Freman dealerships. when you have a recall, its a safety issue so you don't want to wait. Although they did not have the parts in stock she ordered them on the phone while we were talking, told me when they would arrive, scheduled my appointment for just a couple of days later, and E-mailed me every step of the way to inform me this part is in, that part is in, your appointment is on time as scheduled. She is so nice, like a relative you've been missing. They better keep her happy cause, any business would benefit from having her employed with them. Second, then there is Jamie, my service agent. I pull into service, there are several well organized service people there and no lines. They tell me Jamie will be helping you today, and like that they are prepared to take my truck and ask if I want anything else looked at, and I did. I also was informed I could get a shuttle ride home at scheduling. So I asked Jamie about that and he called Jose. Jose was walking to greet me when I walked out door, ready to go. took me home, had non-stop conversation, offered to pick me up and return me to dealer when my truck was done. Which I accepted, and 10 min. after they said truck ready, there is Jose. I'm telling you, this dealership has it all together, this is how all business should be done, I will be back, and yes, you want to come experience this for yourself too! Thank you Ferman David Sowers More

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Vehicle recall Service department was very informative and timely in their recall. Service suggested my vehicle may take up to 4 hrs for repairs to be completed but Service department was very informative and timely in their recall. Service suggested my vehicle may take up to 4 hrs for repairs to be completed but was done in 2 hrs. More

by Ed Verified Customer Verified Customer

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Extended Warranty tire repair Made appointment Friday afternoon for a screw in the tire & a slow leak in another tire. After the evaluation they determined both needed to be repla Made appointment Friday afternoon for a screw in the tire & a slow leak in another tire. After the evaluation they determined both needed to be replaced. Only had 1 in stock so they had to order another. I was kept informed the entire way, but I didn’t want to drive anymore with the slow leak so I left it for repairs to be completed on Monday. It was ready as promised & was washed. Good Job Jamie! More

by Buckojw Verified Customer Verified Customer

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