Jamie Kissinger | Page 24

Horrible customer service I brought my car in and the service guy Jamie was extremely rude about the other service men not being around and having to help me when I wasn’t orig I brought my car in and the service guy Jamie was extremely rude about the other service men not being around and having to help me when I wasn’t originally his customer... I was not allowed a rental like I was for the last recall and when everything was finished I had to find my own car in the parking lot by using the emergency button... usually they drive it up to the front so I don’t have to go searching all over the lot. I normally have Jason as advisor and he is wonderful. Sadly he wasn’t available that day so I went elsewhere to get my control throttle fixed. More

by LISALIVIO Verified Customer Verified Customer

Report | Print

Recall repair I don't like dealing with recalls. Scheduled recall for 10AM. Was greeted promptly. Threw service writer a curve and asked for a front end alignment. I don't like dealing with recalls. Scheduled recall for 10AM. Was greeted promptly. Threw service writer a curve and asked for a front end alignment. Jamie called me upon completion. Everything was satisfactory and timely. More

by ERNYT56 Verified Customer Verified Customer

Report | Print

Great Service! Great Dealership. Very happy with the sales and service department. Helpful, friendly, and go above and beyond any other dealer we've ever used. We've gotten 3 vehicles Very happy with the sales and service department. Helpful, friendly, and go above and beyond any other dealer we've ever used. We've gotten 3 vehicles from here so far! Thank you ALL very much!!! More

by khead1222 Verified Customer Verified Customer

Report | Print

Great Experience! I was greeted as soon as I arrived by Jamie, and he explained what they would be working on. The service was done faster than I anticipated and everyt I was greeted as soon as I arrived by Jamie, and he explained what they would be working on. The service was done faster than I anticipated and everything was taken care of. I’ll be returning for future services! More

by NM18 Verified Customer Verified Customer

Report | Print

Honest evaluation of service needs I had concerns about my transmission as it appeared to be slipping. My truck was inspected and no issues were found. Jamie explained that the transmis I had concerns about my transmission as it appeared to be slipping. My truck was inspected and no issues were found. Jamie explained that the transmission was probably searching for a gear during quick de-ecceleration. No charge! More

by jmcgathe2 Verified Customer Verified Customer

Report | Print

Dishonest The service man told me something expensive was wrong with my car. I got a 2nd and 3rd opinion and my car was cleared. Glad I listened to some great The service man told me something expensive was wrong with my car. I got a 2nd and 3rd opinion and my car was cleared. Glad I listened to some great advice and got my car out of there. I also asked when dropping off my vehicle for them to replenish fluids and of course that was not done. I had a far better experience with Jamie in the past. More

by destini.white85 Verified Customer Verified Customer

Report | Print

oil change tire rotation With reservation oil change and tire rotation took about two hours. It would be nice if dealer offered a quik oil change lube center that didnt req With reservation oil change and tire rotation took about two hours. It would be nice if dealer offered a quik oil change lube center that didnt require appointment. Waiting room clean and comfortable. Complimentary coffee soft drinks and donuts available. TV and wi-fi networks. More

by howardks57 Verified Customer Verified Customer

Report | Print

Terrible customer service Hate coming to this service center they acted like your not even there. And trying to call them on the phone haha what a joke I cant wait to sell this Hate coming to this service center they acted like your not even there. And trying to call them on the phone haha what a joke I cant wait to sell this car so I dont have to come back here More

by Harperbrian80 Verified Customer Verified Customer

Report | Print

Great service. Nice people. Very efficient, wait period was acceptable especially since they were really busy. Waiting area was comfortable and clean. This is my go-to Ram deal Very efficient, wait period was acceptable especially since they were really busy. Waiting area was comfortable and clean. This is my go-to Ram dealership from now on! Thanks, Jamie! More

by mg17gts Verified Customer Verified Customer

Report | Print

Excellent service center! Fast, professional service .. had 3 tires replaced & courtesy wash. Jaimie was professional, efficient and had my Jeep completed in a timely manner. Fast, professional service .. had 3 tires replaced & courtesy wash. Jaimie was professional, efficient and had my Jeep completed in a timely manner. Matt provided an owners manual (missing from used vehicle) and ensured I didn’t have any further questions. Customer waiting area is well furnished and comfortable. More

by rfaraher Verified Customer Verified Customer

Report | Print