Jamie Annese
Jamie Annese at Ferman BMW

Jamie Annese | Page 33

Service Advisor

Ferman BMW

31400 US Hwy 19 N
Palm Harbor, FL 34684

Contact Me
4.7
852 Reviews

Dealership Experience

18 yrs

Industry Experience

21 yrs, 9 mos

4.7

852 Reviews

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852 Reviews of Jamie Annese

June 15, 2023

Dealership Rating
Employee Rating

Mechanical repairs met expectations, but dealing with Genius rep on software updates was not satisfactory and items are still an issue. Worked with two different Genius reps and had to make 2 trips to de More

by dsheenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 14, 2023

Dealership Rating
Employee Rating

Great service I know Most of the service advisors. I've worked with them for close to 10 years now. More

by Keith.a.miles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 07, 2023

Dealership Rating
Employee Rating

It’s always a pleasure coming in and receiving service. The people that greeted me to the service advisor are all wonderful. More

by cbauerle2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Tereso, Nick Hawk, Kyle Silcox, Sal Graziano , Angelo Cardinale

June 07, 2023

Dealership Rating
Employee Rating

Everyone was really nice. Everything went well. Mickey was especially helpful And honest.. Thank you More

by jjconte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mickey Lambert, Sal Graziano

June 07, 2023

Dealership Rating
Employee Rating

My service advisor was courteous and extremely attentive to my needs and priorities. Suggested and recommended needed services without using fear or deceiving tactics like some other high-end dealers. Excel More

by fmoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Tereso, Nick Hawk, Kyle Silcox, Sal Graziano , Angelo Cardinale, Roy

May 30, 2023

Dealership Rating
Employee Rating

Awful customer service. I won’t be coming back. Service in a fast food drive thru is better. More

by PH-BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Hawk

May 18, 2023

Dealership Rating
Employee Rating

They fit me in same day for tire replacement they provided great service and for the replacement done in time! More

by mikepuleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Hawk, Kyle Silcox

May 11, 2023

Dealership Rating
Employee Rating

Ferman customer service jamie is always so helpful and gets me in quick and always updates me on car More

by elephantsrock11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 04, 2023

Dealership Rating
Employee Rating

Professional service, and great customer communication. A complete holistic approach to take care of the car, More

by enrique7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Hawk, Kyle Silcox

May 04, 2023

Dealership Rating
Employee Rating

Xlnt friendly service, waiting area, attention to detail and explanation of possible concerns. Advisor was well informed More

by berk.stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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