James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard | Page 30

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

Contact Me
4.9
351 Reviews

Dealership Experience

14 yrs, 4 mos

Industry Experience

31 yrs, 3 mos

4.9

351 Reviews

Write a Review

351 Reviews of James Gerrard

May 24, 2019

Dealership Rating
Employee Rating

Excellent!! Lance was awesome!! And James and Ryan too!!!! They gave me a really good deal!! I am excited with my new 2020 Corolla. Just made my year!! More

by Hiromi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Green, Ryan Prince

May 30, 2019

Suburban Toyota of Farmington Hills responded

Hiromi, thank you for your kind words and this wonderful review!

May 19, 2019

Dealership Rating
Employee Rating

great!!! Lance was so great in the purchase of my lease. Even though I know lance personally he still was so professional with the process, he answered any que More

by Haleyj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Green, Zach Lukenbill

May 22, 2019

Suburban Toyota of Farmington Hills responded

Hi Haleyj, we are very happy to have provided you with such a positive experience!

May 18, 2019

Dealership Rating
Employee Rating

Team members going above and beyond Everyone was Great...Matt Marzielli went out fo his way to get my Tacoma serviced and detailed in the shortest possible time line, plus he kept me inf More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Waqas Yousuf, Matt Marzielli

May 22, 2019

Suburban Toyota of Farmington Hills responded

Bob, we really appreciate your feedback!

May 10, 2019

Dealership Rating
Employee Rating

They got very lucky and got my requested car! Dealership is located in a nicer area of metro Detroit, great for a comfortable car shopping experience. Don was assigned as sales representative to m More

by RAV4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Yu, Joe Lehr , Ryan Prince

May 22, 2019

Suburban Toyota of Farmington Hills responded

We are so pleased you enjoyed your visit to Suburban Toyota of Farmington Hills!

May 10, 2019

Dealership Rating
Employee Rating

Best car buying experience I have ever had. Everyone was very friendly and helpful. The process was fast and easy. Great customer service! I highly recommend buying a car from Suburban Toyota of More

by Myra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams , Zach Lukenbill, Kelvin Toma

May 22, 2019

Suburban Toyota of Farmington Hills responded

Myra, it's experiences like yours that really keep us motivated!

May 06, 2019

Dealership Rating
Employee Rating

Very accommodating & knowledgeable Danny was the first person to greet us at the dealership and went out of his way to make our truck buying experience easy and hassle free. He offered More

by patty2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Berry

May 22, 2019

Suburban Toyota of Farmington Hills responded

Hi there, we're glad you had such a wonderful experience with us!

May 05, 2019

Dealership Rating
Employee Rating

Rava 4 Anthony is a true gem. He did such an amazing job assisting me with my new car purchase. He really made my first time car buying experience pleasurabl More

by Ltaylor27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams , Anthony Davenport, Zach Lukenbill

May 06, 2019

Suburban Toyota of Farmington Hills responded

We're glad you had such a wonderful experience with us!

April 30, 2019

Dealership Rating
Employee Rating

Excellent experience in auto buying. The treatment I received as a customer from Mr.'s Gerrard and Toma was excellent. The process was smooth and effortless. The speed at which the transa More

by Mkke612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Toma

May 06, 2019

Suburban Toyota of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 30, 2019

Dealership Rating
Employee Rating

Excellent service : i appreciate all the help from the manager in sales James Gerrard. As soon as he knew there was an issue we had, he contacted and found us a new car More

by Sidhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Toma

May 01, 2019

Suburban Toyota of Farmington Hills responded

Hi Sidhu! We're so happy we were able to help you out!

April 29, 2019

Dealership Rating
Employee Rating

Yousuf and James both are good in dealing customer. Yousuf and James are good in dealing customer...really appreciate their good work Negotiate is good and really good in making test drive arrangemen More

by Avinash1303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Prince, Waqas Yousuf

May 01, 2019

Suburban Toyota of Farmington Hills responded

H, thank you for taking the time to leave a review for us at Suburban Toyota of Farmington Hills. We're happy we could meet your expectations!

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