James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

Contact Me
5.0
312 Reviews

Dealership Experience

13 yrs, 6 mos

Industry Experience

30 yrs, 5 mos

5.0

312 Reviews

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312 Reviews of James Gerrard

August 25, 2025

Dealership Rating
Employee Rating

Great service Awring was amazing very patient and knowlegable i aporeciiate all their work to get me on the right car very happy and satisfied. Thank you More

by ehmedane.elbechir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2025

Suburban Toyota of Farmington Hills responded

Hi, Thank you for the review. We are glad your time with us was an amazing experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

August 23, 2025

Dealership Rating
Employee Rating

Waqas is the best. Went above and beyond go explain everything and the process was smooth! More

by hsnsyed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 25, 2025

Suburban Toyota of Farmington Hills responded

Thank you for the 5-star review! We’re thrilled to hear that Waqas went the extra mile for you here at Suburban Toyota of Farmington Hills. We look forward to assisting you with any future needs!

August 14, 2025

Dealership Rating
Employee Rating

I purchased my first vehicle and it was such amazing experience. She showed my different options and get me proof.. Thank you and will send more friends in her way ti help than. Thank you. More

by sidneabd333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2025

Suburban Toyota of Farmington Hills responded

Hi, Thank you for the review. We are glad your time with us was an amazing experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

August 04, 2025

Dealership Rating
Employee Rating

Our experience with our sales Agent John Hall, Managers James Gerard and James Mitchell, as well as Issa and Alex from finance, was extremely satisfactory. All parties involved were transparent, easy to de More

by Mayson Habhab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Salata, John Hall, James Mitchell , Issa From Finance

Aug 04, 2025

Suburban Toyota of Farmington Hills responded

Hi Mayson, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

Aug 04, 2025

Suburban Toyota of Farmington Hills responded

Wow! Thank you both! I hope we have earned you as customers for life! Jamey

July 14, 2025

Dealership Rating
Employee Rating

Suburban Toyota of Farmington Hills stands out for its welcoming team, transparent pricing, and effective communication. But what really sets them apart is the one-on-one care from team members like Awrin More

by Hamza Hasnat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Awring Ahmed, James Mitchell

Jul 15, 2025

Suburban Toyota of Farmington Hills responded

Hi Hamza, Thank you for the review. We are glad your time with us was a transparent experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

July 11, 2025

Dealership Rating
Employee Rating

I am first time buyer and Awring Ahmed helped with my first Prius. She is very professional and knowledgeable. All the team were amazing . Thank you More

by Moctarmaaloum17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2025

Suburban Toyota of Farmington Hills responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

June 27, 2025

Dealership Rating
Employee Rating

I was very happy with the price I got on my trade-in and the new car I purchased.Alex Lavrov was upfront about all costs,and there was no surprise when it came to the final paperwork . More

by sofiiamazu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 27, 2025

Suburban Toyota of Farmington Hills responded

Hi Sofiia, We appreciate the review. We are glad your time with us was a professional experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

June 25, 2025

Dealership Rating
Employee Rating

Alex Lavrov at Suburban Toyota: Incredibly knowledgeable, patiently answered questions, and guided options. Excellent purchasing experience. More

by ometricep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Lavrov, Alex Salata

Jun 25, 2025

Suburban Toyota of Farmington Hills responded

Hi, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

June 23, 2025

Dealership Rating
Employee Rating

Excellent service and I am very with purchase. Excellent staff from the sale to the manger. Thank you More

by attafmohammed2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2025

Suburban Toyota of Farmington Hills responded

Thank you for sharing your positive experience with us at Suburban Toyota of Farmington Hills! We're glad to hear that our team provided excellent service and made your purchase a satisfying one. Enjoy your new vehicle!

June 21, 2025

Dealership Rating
Employee Rating

We have purchased 3 vehicles from Don. He is extremely professional, engaging and funny! He has always gone above and beyond to ensure we were happy with our choice(and always with a smile More

by sholsenmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Yu

Jun 23, 2025

Suburban Toyota of Farmington Hills responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

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