James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard | Page 35

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

Contact Me
4.9
351 Reviews

Dealership Experience

14 yrs, 4 mos

Industry Experience

31 yrs, 3 mos

4.9

351 Reviews

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351 Reviews of James Gerrard

October 03, 2017

Dealership Rating
Employee Rating

Happy Customer I was very happy with the ease of the process of trading in my old car and buying a new one. The salesman was friendly and knowledgeable. I felt I was More

by Megmarie330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams , Ryan Prince, Liam

Oct 06, 2017

Suburban Toyota of Farmington Hills responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

September 29, 2017

Dealership Rating
Employee Rating

Great experience Ryan Prince does a great job to help us to buy the new vehicle. We are so happy with Toyota Suburban experience.we are really excited about our new hi More

by Igor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams , Ryan Prince

Sep 30, 2017

Suburban Toyota of Farmington Hills responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Ryan! Looking forward to your next visit!

September 29, 2017

Dealership Rating
Employee Rating

Class Act My wife and I recently purchased a Toyota forerunner from suburban Toyota in Farmington Hills This is our fifth purchase from this dealership an More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams , DJ Kaminga, Stuart Smith, Yvette Speight, Liam

Sep 30, 2017

Suburban Toyota of Farmington Hills responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us! Looking forward to your next visit!

September 23, 2017

Dealership Rating
Employee Rating

Love My New RAV4 I bought my first Toyota, a RAV4 from Suburban Toyota and it was a great experience! I worked with MJ and James and couldn't be happier. They both w More

by RAVRene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Joh, Everyone I came into contact with was pleasant, both Cody and Stuart checked in on me as well.

Sep 30, 2017

Suburban Toyota of Farmington Hills responded

Thanks for the incredible feedback! We are so glad to hear that Michael and James were able to assist you in picking out the perfect RAV4. We hope to serve you again for all of your vehicle-related needs!

September 15, 2017

Dealership Rating
Employee Rating

Great Experience We had a Corolla that we wanted to replace so my husband went to a few different dealers to look at the cars, pricing, etc. It was Chris Wildgoose at More

by carlover
Recommend Dealer
Yes

Other Employees Tagged: Chris Wildgoose

Sep 30, 2017

Suburban Toyota of Farmington Hills responded

Thank you for taking the time to give us positive feedback. It has been a pleasure serving you. Quality and customer service is always our number one priority, and we’re happy to hear that Chris and James exceeded your expectations. Thank you again for choosing us, we look forward to having you as one of our valued customers for many more years to come.

April 30, 2017

Dealership Rating
Employee Rating

2017 SE Camery Very nice excellent customer services , I would recommend family members and friends for this dealership. This is the 3rd vehicle I bought from this More

by Jassim shareef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Bedi, Yvette Speight

April 01, 2017

Dealership Rating
Employee Rating

Great transaction I bought a used toyota camry from this dealership. The sales people were very nice and professional. Will recommend them to friends and family members More

by Awishamirza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Bedi, Yvette Speight

Apr 03, 2017

Suburban Toyota of Farmington Hills responded

Thanks for the positive review! We hope to serve you again in the future!

March 31, 2017

Dealership Rating
Employee Rating

Excellent return customer service My husband and I are return customers of this dealership and have always received the best service whether re-leasing or vehicle maintenance in the se More

by Sandra P Range
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yvette Speight

Apr 03, 2017

Suburban Toyota of Farmington Hills responded

Congratulations on the new vehicle, we are always happy to hear from satisfied customers such as yourself. We look forward to helping you with the next one!

February 02, 2017

Dealership Rating

customer review Mr. Gerrard and Mrs. Speight provide the excellent service. Very friendly dealership. Mrs. Speight is definitely the customer oriented sale person More

by tony tsai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yvette Speight, Yvette Speight

January 28, 2017

Dealership Rating
Employee Rating

2017 New Toyoto Highlander Purchase I had the pleasure to work with Salesman : Kelvin Toma over a span of 4 months in which i was deciding on my next car. During the process, i have dr More

by ikaddouh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Toma, Shawn (Finance Manager)

Mar 16, 2017

Suburban Toyota of Farmington Hills responded

Thanks for the great review and the business!!

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