James Christy | Page 15

Amazing customer service! Very understanding with our situations and very helpful. We needed some time to think our decision over and we did not feel rushed or pressured. Micha Very understanding with our situations and very helpful. We needed some time to think our decision over and we did not feel rushed or pressured. Michael made us feel very comfortable with our decision and we were very happy with the service we recieved during this process. More

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Awesome! Mike worked his magic to make sure I was able to leave the same day with a car despite the previous issues I was dealing with. Thank you very much! Mike worked his magic to make sure I was able to leave the same day with a car despite the previous issues I was dealing with. Thank you very much! More

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What an awesome experience! Mike worked really hard to get me into the vehicle I wanted. He was quick, respectful and very knowledgeable! This was the best car buying experience Mike worked really hard to get me into the vehicle I wanted. He was quick, respectful and very knowledgeable! This was the best car buying experience I ever had, I will definitely recommend to others! More

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Such a pleasant experience buying our car. Mike Duda went out of his to get us the best deals available. Even got us excellent deals on extras offered by Darrow Kia. VERY PLEASED with our exper Mike Duda went out of his to get us the best deals available. Even got us excellent deals on extras offered by Darrow Kia. VERY PLEASED with our experience! More

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Wonderful Experience Michael Duda and his team was able to work out a lease that was pleasing to my husband an d myself. This team was very helpful and explained the proc Michael Duda and his team was able to work out a lease that was pleasing to my husband an d myself. This team was very helpful and explained the process very clearly. More

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Fantastic, upbeat service. Not your Dads old haggling dea. My Dad was a car salesman 40 years ago and wow, how things have changed. I never would have guessed that the guys sitting right up front greeting cust My Dad was a car salesman 40 years ago and wow, how things have changed. I never would have guessed that the guys sitting right up front greeting customers were all the managers of the place. This place is clean. This is our family's 4th Kia and 3rd one from Russ Darrow Kia. Mike Duda is fantastic and was juggling multiple customers. General Manager Kevin stepped in and made the deal happen. They were ultra busy but got me my car that night. EVERYONE has a service attitude at this place. I've never had a bad experience here. Easy as pie to get my oil changed and other routine maintenance. More

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BEST SERVICE EVER! I came in just to look to see what I qualified for, and I left with a BRAND NEW 2018 car!!!! With no co-signer and not the best credit!! I’m soo excit I came in just to look to see what I qualified for, and I left with a BRAND NEW 2018 car!!!! With no co-signer and not the best credit!! I’m soo excited. I will let all of my friends know, when you are looking for a car, go to Russ Darrow Kia!! James, Tony, and Kevin were amazing people, and made this night possible. Thanks so much guys!!! More

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From zero to three in fifteen minutes Originally I’d have given this dealership a zero rating. We pulled up in a 2015 Kia Optima looking for an upgrade. After fifteen minutes of waiting ar Originally I’d have given this dealership a zero rating. We pulled up in a 2015 Kia Optima looking for an upgrade. After fifteen minutes of waiting around (good coffee/tea selection, loads of reading material, lots of brochures) and ABSOLUTELY NO CONTACT of any sort we walked out. However, two steps away from climbing into our car and driving off Scott P asked if there was anything he could do to help and if we had been helped. He braced well for the scolding without wavering and apologized without being abrasive, pushy or wimpy. He was quick with answers to our questions, highly approachable and informative. One test drive and a quick quote - acknowledging our time constraint and no excessive pushy sales tactics. They may just have a sale. Time will tell. More

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Awesome Customer Service Zippidy worked for hours to get us approved and find us a car that would with my down payment. The finance managers Steve Garner and Rio helped us thr Zippidy worked for hours to get us approved and find us a car that would with my down payment. The finance managers Steve Garner and Rio helped us through the whole finance process. Everyone was so nice and Kevin Minley the GM ia the bomb. We will be buying all our cara here in the future! More

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Awesome Experience- Top Notch Service They helped me find an AWD truck that I wanted and got me a great loan. Thank you Michael Duda, Steve Perkins, Rio and the staff at Russ Darrow Kia Wa They helped me find an AWD truck that I wanted and got me a great loan. Thank you Michael Duda, Steve Perkins, Rio and the staff at Russ Darrow Kia Wauwatosa! More

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