James Christy | Page 13

Exceptional customer service! Loving our new Telluride! Everyone we came in contact with at Russ Darrow Kia of Wauwatosa was exceptionally friendly! Our salesman - Devonte Beasley was very helpful with any Everyone we came in contact with at Russ Darrow Kia of Wauwatosa was exceptionally friendly! Our salesman - Devonte Beasley was very helpful with any and all questions that we had and we really feel like he made our car buying experience the best it could've been! We want to give a huge thank you to Devonte (our salesman), James Christy (New Car Manager) and Kevin Minley (General Manager) for finding us the exact vehicle we wanted, even though it wasn't currently on the lot! Rio (in finance) was very helpful too - he thoroughly answered all of our questions and was very informative. We really appreciate all of the other people that made sure to greet us and make sure we were being taken care of - including Michael Duda, Adam Horeth, and Stephen Perkins! More

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No knowledge, and misleading I wouldn't recommend going to Russ Darrow for your Kia needs. The prices advertised online are for lease pricing. If you are looking to purchase a bra I wouldn't recommend going to Russ Darrow for your Kia needs. The prices advertised online are for lease pricing. If you are looking to purchase a brand new vehicle they aren't going to negotiate. The individual that took us on a test drive couldn't answer hardly any of our questions and even told us that the car had features that it didn't actually have. When we were at the dealer after test drive talking we had questions and his answers were all 'I don't know...' Ok..so then why and I sitting here talking to you? It was a waste of our time and we ultimately left without a vehicle and made way better purchase elsewhere. They definitely use bait and switch to get you in to the dealership. More

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Returning Customer I return to Russ Darrow after my 2015 Sonic was totaled. I meet with Micheal Duda again and he took care of me, even with less than perfect credit. Th I return to Russ Darrow after my 2015 Sonic was totaled. I meet with Micheal Duda again and he took care of me, even with less than perfect credit. Thanks. More

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Family Once again the team at darrow Kia went out of there way to make my wife and I feel special. Took extreme care of us through the whole process. This Once again the team at darrow Kia went out of there way to make my wife and I feel special. Took extreme care of us through the whole process. This is our 3rd purchase from them. Will be back for our 4th soon. Keep up the amazing work. Thank you Rio Kevin James and Duda More

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Great experience!! Awesome staff!! Thank you all so much for your hospitality, patience, and going above and beyond to help me purchase the perfect vehicle for me and my Awesome staff!! Thank you all so much for your hospitality, patience, and going above and beyond to help me purchase the perfect vehicle for me and my family!! More

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My car was totaled and they help me get brand new car My car was totaled had to get new car to get back and fourth to work and I called to talk to them and they were able to get me into a new car. They ma My car was totaled had to get new car to get back and fourth to work and I called to talk to them and they were able to get me into a new car. They made sure the process went very smooth. More

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What a great experience! They listened to what I had to say, didn’t pressure me to take something I didn’t want! I love my new Sportage! Thank You everyone for you patience, They listened to what I had to say, didn’t pressure me to take something I didn’t want! I love my new Sportage! Thank You everyone for you patience, understanding & care! Thank you for the great deal! More

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Just purchased Professional and friendly staff - complete transparency through out the whole process. From the beginning to the end of my buying process I felt reass Professional and friendly staff - complete transparency through out the whole process. From the beginning to the end of my buying process I felt reassured and comfortable that I was receiving world class treatment. Thank you Scott Paeske for the wonderful experience. I will tell all my friends to come see you . More

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Amazing I left a couple people out in my last review! But again tosa Kia is awesome! I didn’t even think it was possible to get out of my current car and they I left a couple people out in my last review! But again tosa Kia is awesome! I didn’t even think it was possible to get out of my current car and they made the impossible possible! Thank you againnnn More

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Each person from start to finish was very nice and helpful! We were helped with each stage of getting through to the end and leaving with our new card. Each person was patient and very nice. We were helped with each stage of getting through to the end and leaving with our new card. Each person was patient and very nice. More

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