James Benavides | Page 6

Extremely Satisfied Customer I have never had such an extremely satisfying experience as I had at Hanlees Toyota Dealership in Richmond. The salesperson, James Benavides, was so c I have never had such an extremely satisfying experience as I had at Hanlees Toyota Dealership in Richmond. The salesperson, James Benavides, was so courteous and knowledgeable about my Camry XSE V6 that I was about to purchase. James made me feel like I was a member of the Hanlees family. I knew that I was being taken care by the way James treated me throughout the entire process. This man will go far within this Hanlees dealership. James, thank you for being so helpful and making me feel like a king. Gary Yuke More

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Kept me waiting 3 hours We decided on a car and price and paid cash, but Hainlee kept me waiting 3 hours just to finalize the deal. Of that time, only 15 minutes were spent We decided on a car and price and paid cash, but Hainlee kept me waiting 3 hours just to finalize the deal. Of that time, only 15 minutes were spent with the financial person. After we paid for the car, the salesman said he would fill the tank with gas. That took 45 minutes!! I felt like they had no respect for me and my time. More

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