James Banach
James Banach at Herb Chambers Toyota of Auburn
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James Banach | Page 4

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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4.9
231 Reviews
4.9

231 Reviews

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231 Reviews of James Banach

September 19, 2023

Dealership Rating
Employee Rating

From our first encounter on arrival James was very polite and friendly. He kept us up to date with everything that was being done on our visit. Very good experience. James is the best. More

by mkrassopoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Banach

Sep 20, 2023

Herb Chambers Toyota of Auburn responded

Thanks for the kind words! We're glad to know James provided a great experience at Herb Chambers Toyota of Auburn. Enjoy your day and stay in touch!

September 19, 2023

Dealership Rating
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I was greeted imediatley by Jim in the service area. Very friendly, knowledgeable and professional. Fastest service I've ever had. More

by Mess0205
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 20, 2023

Herb Chambers Toyota of Auburn responded

We're glad to know you had a quick and friendly service experience with Jim at Herb Chambers Toyota of Auburn! We appreciate your kind words. Safe travels until we see you next time!

September 09, 2023

Dealership Rating
Employee Rating

I have had a great experience with this dealership. The staff here is very courteous and professional. I would highly recommend Herb Chambers Toyota. More

by Jeff
Service Price Transparency
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Recommend Dealer
Yes
Sep 13, 2023

Herb Chambers Toyota of Auburn responded

Hey Jeff, thank you for the positive review! We're happy to know you had a great service experience with our team at Herb Chambers Toyota of Auburn. We appreciate your recommendation and see you again! Safe travels!

August 29, 2023

Dealership Rating
Employee Rating

Courteous and to the point on what work should be done Completed work in a timely manner More

by Pauljkz1943
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 29, 2023

Herb Chambers Toyota of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Toyota of Auburn this awesome review, thank you!

August 26, 2023

Dealership Rating
Employee Rating

They welcome walk ins, serving time was less than expected wait time. Service advisor was friendly. More

by kk
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Recommend Dealer
Yes
Aug 29, 2023

Herb Chambers Toyota of Auburn responded

Thank you for saying such nice things about our team! We look forward to seeing you again at Herb Chambers Toyota of Auburn!

August 19, 2023

Dealership Rating
Employee Rating

Jim was very helpful and explained everything and how much it would cost.while there I asked if was covered by the extended warranty that I purchased when I bought y rav4 in 2016 then Jim said it was can More

by Steve
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Monish Naicker

Aug 22, 2023

Herb Chambers Toyota of Auburn responded

Steve, it's great to know that Jim was helpful during your visit at Herb Chambers Toyota of Auburn. We're sorry for any confusion about the warranty and appreciate your understanding as we resolved this issue. Thanks for sharing!

August 19, 2023

Dealership Rating
Employee Rating

Always great service and they are very helpful in explaining what service is needed with my car. James has been particularly helpful and always remembers me, which adds to the customer experience. More

by Jules Quinky
Service Price Transparency
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Recommend Dealer
Yes
Aug 22, 2023

Herb Chambers Toyota of Auburn responded

Hey Jules, it's great to hear that James and our team at Herb Chambers Toyota of Auburn have consistently provided you with excellent service. We appreciate your feedback and see you next time! Safe travels!

July 29, 2023

Dealership Rating
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As always it great It’s a very nice place to bring my truck. Thank you very much for excellent service More

by Johnecoughlin
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marque

Aug 02, 2023

Herb Chambers Toyota of Auburn responded

Hey John, Thank you for the 5-star rating! We're happy to hear that you had a great experience at Herb Chambers Toyota of Auburn. We'll see you again!

July 27, 2023

Dealership Rating
Employee Rating

James was a pleasure to deal with. He was very responsive. I would go here again More

by jegaction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Herb Chambers Toyota of Auburn responded

We're happy to hear that you had a positive experience with James at Herb Chambers Toyota of Auburn! Thank you for your kind feedback! We'll see you on your next visit! Safe travels!

July 27, 2023

Dealership Rating
Employee Rating

Great service management. They take time to listen and act accordingly. I’m very pleased with their process More

by lindaconlon70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran

Jul 28, 2023

Herb Chambers Toyota of Auburn responded

Thank you for the fantastic review! We're happy to hear our team took such wonderful care of you and we hope we can be of service again in the future. Take care! - Herb Chambers Toyota of Auburn

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