James Banach
James Banach at Herb Chambers Toyota of Auburn

James Banach

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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4.9
289 Reviews
4.9

289 Reviews

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289 Reviews of James Banach

November 29, 2025

Dealership Rating
Employee Rating

The fact that I have purchased/leasted 6 Rav4's and recently purchased a 2025 BZ4X should say a lot about this dealership. Sales and service are exceptional. The staff is very friendly and helpful. I'm More

by Yvonne
Service Price Transparency
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Recommend Dealer
Yes
Dec 01, 2025

Herb Chambers Toyota of Auburn responded

Thank you for your continued loyalty and trust in our dealership! We’re thrilled to hear that you’ve had exceptional experiences with both our sales and service teams. Enjoy your new BZ4X, and we'll see you next time! - Herb Chambers Toyota of Auburn

November 26, 2025

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Would not go anywhere else. The service is always the best. Jim always makes sure everything on my car gets checked out. More

by Mickeyb7
Service Price Transparency
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Recommend Dealer
Yes
Nov 27, 2025

Herb Chambers Toyota of Auburn responded

Hi Mickey! Thank you for your feedback! We’re happy to hear that Jim delivered such an excellent experience for you. We hope to see you again at Herb Chambers Toyota of Auburn! Safe travels.

November 19, 2025

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From the moment I arrived Julian greeted me warmly and made the entire process simple and stress-free. Julian and Kaitlin were knowledgeable, transparent, and took the time to explain exactly what my vehi More

by Brandonmills
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Recommend Dealer
Yes
Nov 20, 2025

Herb Chambers Toyota of Auburn responded

Brandon, we are thrilled to hear about your seamless experience with Julian and Kaitlin. Thank you for choosing our team here at Herb Chambers Toyota of Auburn and we hope to see you back next time! Safe travels!

November 08, 2025

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Great service with a friendly staff. Everyone is personable and easy to deal with! Thank you for always being top notch! More

by AM
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Recommend Dealer
Yes
Nov 10, 2025

Herb Chambers Toyota of Auburn responded

We're flattered by your kind words for our team! Thank you for being a Herb Chambers Toyota of Auburn customer. See you next time!

October 25, 2025

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2nd time I’ve had to use a dealership for my Camry it was such an excellent the 1st time I absolutely wouldn’t have gone anywhere else and I returned to HerbChambers because of the customer service. Especial More

by Mike.morgan
Service Price Transparency
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Recommend Dealer
Yes
Oct 27, 2025

Herb Chambers Toyota of Auburn responded

Thank you for the glowing feedback, Mike! We're thrilled to hear you had such a positive experience with Jim and the team. We truly value your trust in Herb Chambers Toyota of Auburn! Safe travels ahead!

October 07, 2025

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First time for me at this service center, for 20k standard maintenance. Service agent James (Jim) was very helpful and professional. Turnaround time was exactly as promised, that alone scores high More

by Charles R.
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Recommend Dealer
Yes
Oct 08, 2025

Herb Chambers Toyota of Auburn responded

Charles, thank you for sharing your experience with Jim! We are thrilled to hear that you felt comfortable and well taken care of throughout your visit. We truly look forward to seeing you again at Herb Chambers Toyota of Auburn! Have a great day!

October 01, 2025

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Service has always been great. Wait time is very reasonable. Scheduling an appointment is easy. Amy was great checking me in. Like the special offers More

by krausejan
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Anderson

Oct 01, 2025

Herb Chambers Toyota of Auburn responded

Thank you for choosing Herb Chambers Toyota of Auburn and sharing your experience with Amy! We’re happy to hear you've always been impressed with our service team. We hope to serve you again! Safe travels!

September 24, 2025

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This was my first time going to herb chambers. It's very big inside, very clean and comfortable waiting area. More

by farmamamma
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Recommend Dealer
Yes
Sep 24, 2025

Herb Chambers Toyota of Auburn responded

We're thrilled you found our dealership so welcoming! Thanks for choosing Herb Chambers Toyota of Auburn! We hope to see you again soon!

September 05, 2025

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Employee Rating

My service advisor James Banach is very professional and personable! I recommend him very highly! More

by Geetha
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Recommend Dealer
Yes
Sep 05, 2025

Herb Chambers Toyota of Auburn responded

We truly appreciate your support—thank you for the five stars! – Herb Chambers Toyota of Auburn

September 05, 2025

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Employee Rating

After 22 years, 4 new Toyotas, and wanting to trust these service and sales departments, I give up. Among other repairs they recommended, the removal of rusted rear suspension parts to align the rear end wou More

by Wjmilosh
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Alyssa Moran

Sep 10, 2025

Herb Chambers Toyota of Auburn responded

Thank you for the review. I'm sorry to hear that your recent experiences have caused you to question your confidence in our team. If you're open to discussing this further or have any questions, please feel free to reach out directly. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

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