Jeff Moran
Jeff Moran at Herb Chambers Toyota of Auburn

Jeff Moran

Pre-Owned Manager

Herb Chambers Toyota of Auburn

809 Washington St, Rte. 20
Auburn, MA 01501

4.4
34 Reviews
4.4

34 Reviews

Write a Review

34 Reviews of Jeff Moran

February 06, 2024

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Employee Rating

My advice to anyone who wants to have a hassle free experience, stay away. We had nothing but problems and disappointment at that place. More

by Bishoy Ibrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Bortolussi, Dhimitri Lako , Stephane Jovin

Feb 27, 2024

Herb Chambers Toyota of Auburn responded

Bishoy, It's disappointing to hear about your experience and the lack of communication you’ve experienced. I have addressed this with our team. I look forward to reviewing the details of what happened and working with you to reach a resolution. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

December 06, 2023

Dealership Rating
Employee Rating

EVERY employee my husband and I encountered at the dealership was kind and made us feel welcome. The car buying experience was terrific. No pressure at all and Mikel Kota our salesman was very knowl More

by Happy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andi Xhacka, MIKEL KOTA

Dec 07, 2023

Herb Chambers Toyota of Auburn responded

We're delighted to know that you had an exceptional experience at Herb Chambers Toyota of Auburn! It's great to hear our team, especially Mikel, made your car buying process smooth and pressure-free. We look forward to serving any future needs you may have. Safe travels in your vehicle!

November 30, 2023

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Fantastic service! ! Comfortable waiting area, and very inviting staff! Always a good experience!! Thank you! More

by Hmaffei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran

Nov 30, 2023

Herb Chambers Toyota of Auburn responded

We're so glad to know you had a fantastic experience with us at Herb Chambers Toyota of Auburn! We strive for comfort and top-notch service. Thanks for your kind words, we appreciate it!

November 01, 2023

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Employee Rating

Everyone was nice and very jelpful with taking care of any issues would definitely recommend to others More

by gdag123
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marque Hoenig, Monish Naicker , Jennifer, Larry Rodriguez

Nov 02, 2023

Herb Chambers Toyota of Auburn responded

We appreciate your positive feedback and recommendation! Our team at Herb Chambers Toyota of Auburn is always here to help. Thanks for choosing us!

August 17, 2023

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Employee Rating

Derek worked with me, very professional, and came in on his day off so I could get my car. Thanks! More

by jayyy00016
Recommend Dealer
Yes

Other Employees Tagged: Daniel Bortolussi, Dhimitri Lako, Monish Naicker, Derek Beauieu , Dylan Hoang, Stephane Jovin, Timothy Nguyen, Tomi Tsitsos, Tim Nguyen

Aug 18, 2023

Herb Chambers Toyota of Auburn responded

Hi Jay! Thank you for your kind words! We're thrilled to hear that Derek provided you with a professional experience. Going above and beyond, like coming in on his day off, is a testament to our commitment to customer satisfaction at Herb Chambers Toyota of Auburn!

April 27, 2023

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Service is always great. Employees are courteous and helpful. They are very knowledgeable and willing to explain More

by wtcoakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran , Amy durfee

Apr 28, 2023

Herb Chambers Toyota of Auburn responded

We're thrilled to see such a nice review! It sounds like our team at Herb Chambers Toyota of Auburn made your experience one to remember. We know how important it is to provide excellent service and knowledgeable assistance. Thank you!

March 03, 2022

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Kind, polite, knowledgeable staff! Very attentive. I highly recommend this dealership to everyone. Thanks, Folks! More

by oderringer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran, James Banach

Mar 04, 2022

Herb Chambers Toyota of Auburn responded

We're happy the Herb Chambers Toyota of Auburn team could earn your five-star rating! Thank you for being a customer!

February 23, 2022

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Employee Rating

I have done business with Herb Chambers for over 10 years. Jeff, mgr. Martin & Alicia. Professional, courteous, outstanding service. I would highly recommend, and I do! A pleasure to do business with More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2022

Herb Chambers Toyota of Auburn responded

Cindy, We're so glad Jeff, Martin, and Alicia have made your visits enjoyable! Thank you so much for taking the time to let us know how we've earned your business all these years! It means a lot to have you in the Herb Chambers Toyota of Auburn family!

January 13, 2022

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Employee Rating

Complete professionals from general manager to lot personnel..Marque l fantastic very thorough in explaining technology in the vehicle More

by Tims comments
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Herb Chambers Toyota of Auburn responded

Tim, we are so happy to hear that Marque and the team at Herb Chambers Toyota of Auburn can take great care of you! Thank you so much!

October 12, 2021

Dealership Rating
Employee Rating

Great experience!! Easy to work with all around. Very professional sales team and service team More

by karen.blais55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2021

Herb Chambers Toyota of Auburn responded

We're glad the Herb Chambers Toyota of Auburn team gave you five-star care each time you visit! Thank you for being a loyal customer, Karen!

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