Jaime Gonzalez
Jaime Gonzalez at BMW of Darien

Jaime Gonzalez | Page 11

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.9
246 Reviews

Dealership Experience

4 yrs, 7 mos

4.9

246 Reviews

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246 Reviews of Jaime Gonzalez

March 01, 2024

Dealership Rating
Employee Rating

This is the best dealership ever, not only when you buy a car they are awesome, but when you go to the service side of it it they are so wonderful! Attentive, helpful, reachable and especially Jaime is the More

by Deb
Recommend Dealer
Yes
Mar 04, 2024

BMW of Darien responded

Deb, it's fantastic to know that you've had such a positive experience with us at BMW of Darien. We'll make sure Jaime hears about your kind words! Thanks for the review, and we hope to continue exceeding your expectations in future visits.

February 22, 2024

Dealership Rating
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Great service. Jaime Gonzalez has consistently been helpful, courteous and kind. He's the absolute best and I would never go elsewhere. More

by Jamie Becker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2024

BMW of Darien responded

Jamie, we're so glad to know that Jaime has been consistently helpful and courteous during your visits to BMW of Darien. Thanks for your loyalty and glowing review - drive safely!

February 16, 2024

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Employee Rating

Vince was courteous and helpful. Great loaner car! Completed work in the expected amount of time. More

by bawardmd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vince Pampena

Feb 16, 2024

BMW of Darien responded

Thank you for the review! We appreciate the kind feedback about Vince and hope to see you again at BMW of Darien!

February 07, 2024

Dealership Rating
Employee Rating

I leave My BMW X5 Diesel at Darien CT dealer for a diagnostic, Showing in my dashboard a message saying ‘ wrong fluid added on exhaust system’ , they kept for 9 day just to gave me the diagnostic, the More

by Celinchef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 12, 2024

BMW of Darien responded

Celinchef, I'm sorry to read about your experience. We aim for efficient and trustworthy service so it's disappointing to see we fell short of this. Your feedback is important in helping us improve our processes moving forward, and if you're open to discussing this further, please reach out at a time that works best for you. I'd appreciate the chance to earn back your confidence. Thank you, Trevor Martin - Service Manager - 203-662-2027

January 31, 2024

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Employee Rating

Smooth experience from setting up appointment's through updates on the work being done with video all the way to reviewing your bill. More

by pgsaridakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

BMW of Darien responded

We're glad to know your experience at BMW of Darien was smooth from start to finish. We appreciate the positive feedback and are here for any of your future needs!

January 16, 2024

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Employee Rating

Jaime was very helpful and the rest of the team worked together to make things easy for me. More

by Dwrowley
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 17, 2024

BMW of Darien responded

We are glad to hear that Jaime and the team made the process easy for you. Thank you for choosing BMW of Darien!

January 11, 2024

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Employee Rating

Communication by my service advisor was great right thru the process which included getting parts from BMW More

by Joseph.simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2024

BMW of Darien responded

Joseph, we're glad to know your service advisor kept you well-informed throughout the process. We appreciate your business and hope to work with you again at BMW of Darien. Safe travels!

December 19, 2023

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Employee Rating

Process was quick and easy thanks to jamie. Definitely the best advisor. Will always be requesting him from now on. Always keeps up and communicating on point. Thanks jamie More

by sakib.ali99
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2023

BMW of Darien responded

We're delighted to know that Jamie provided you with such a seamless experience at BMW of Darien. We'll be sure to pass on your kind words and we look forward to assisting you in the future!

December 18, 2023

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Employee Rating

Jamie was extremely hospitable. In addition, he was very knowledgeable and helpful in getting my warranty claim paid. More

by donalfredo64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2023

BMW of Darien responded

We're glad to know Jamie was able to assist with your warranty claim at BMW of Darien. Thank you for the positive feedback!

December 14, 2023

Dealership Rating
Employee Rating

We have been using BMW of Darien for 30 years and they have always been efficient, reliable and very courteous. In service, I like how they send a video of the car inspection which shows exactly where the More

by mailpicache
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Dec 15, 2023

BMW of Darien responded

Your loyalty to BMW of Darien means the world! It's great to see our efforts in providing efficient, reliable service and personal attention don't go unnoticed - thanks for your high recommendation!

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