Jaime Bolanos
Jaime Bolanos at Subaru of Little Rock

Jaime Bolanos

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.8
149 Reviews
4.8

149 Reviews

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149 Reviews of Jaime Bolanos

April 03, 2026

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Employee Rating

Dealership was fine. I was disappointed in Serve dept and dissatisfied. Did not fix the issue. My Subaru Forester still pulls to the right. More

by MAXWELL499
Service Price Transparency
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Recommend Dealer
No

April 02, 2026

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The Service Center operates smoothly. They were very efficient. The 60,000 mile service was performed quickly. I like receiving the video of the inspection. More

by RJMNAR
Service Price Transparency
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Recommend Dealer
Yes
Apr 02, 2026

Subaru of Little Rock responded

We’re pleased our Service Center ran smoothly and that your Subaru Ascent’s 60,000-mile service was completed swiftly. We’re happy the inspection video provided clear insight. Thank you for sharing your experience. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

April 01, 2026

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Jaime handled my repairs for me, which I appreciated, including providing me with a vehicle for the 3 weeks they had my car. More

by DIANE.ELE.HANNAH
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2026

Subaru of Little Rock responded

It’s great to hear Jaime made your service visit so convenient. She managed your Subaru Outback repairs and arranged a loaner vehicle for three weeks. Thank you for trusting us with your vehicle. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 30, 2026

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I felt like I wasn't told the full truth on inspection and recommended CAT replacement, no mention of oxygensensor, just clogged and must be replaced.Really felt I was being unsold, I've never had that ex More

by LSMART1963
Service Price Transparency
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Recommend Dealer
Yes
Mar 30, 2026

Subaru of Little Rock responded

I am sorry to hear that your experience did not meet your expectations or our standards, please reach out to me so I can understand what happened. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 27, 2026

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These people are very professional and friendly. I will recommend Subaru of Little Rock on my friends More

by tchemchirov
Service Price Transparency
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Recommend Dealer
Yes
Mar 27, 2026

Subaru of Little Rock responded

Thank you for noting the professional and friendly service from Jaime and our team. We’re honored that you’d recommend us to your friends. Enjoy driving your Subaru Outback and we look forward to assisting you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 13, 2026

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When you're a company the size of Subaru and you pass credit card surcharges onto your customers you lose me. When it's some small mom & pop store with small margins, then sure, I get it. But Subaru? More

by laramy
Service Price Transparency
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Recommend Dealer
No
Mar 20, 2026

Subaru of Little Rock responded

I am sorry to hear that your experience did not meet your expectations or our standards, please reach out to me so I can understand what happened. Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

Mar 21, 2026

Subaru of Little Rock responded

I am sorry to hear that your experience did not meet your expectations or our standards, please reach out to me so I can understand what happened. Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

March 08, 2026

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I’ve always received great, friendly service in a timely manner (even when busy). I appreciate the customer service and all the perks - multiple waiting areas, private spots, the snack bar and the clean bat More

by boxergurl32781
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sunday was awesome :)

Mar 08, 2026

Subaru of Little Rock responded

Thank you for the perfect rating and for highlighting our team’s friendly service, efficient approach and amenities. We’re pleased the waiting areas, private spots, snack bar and clean bathrooms made your visit comfortable, even when we’re busy. We appreciate you trusting your Subaru to our service team and look forward to seeing you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 01, 2026

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Never again will I go Subaru of Little Rock for service or to buy a car. The employees are very nice, and they’re just doing their jobs. Management failed to honor my request for a phone call. Only two dea More

by L Brown
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Recommend Dealer
No
Mar 04, 2026

Subaru of Little Rock responded

I am sorry to hear that your experience did not meet your expectations or our standards. Please reach out to me so I can understand what happened. Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

Mar 04, 2026

Subaru of Little Rock responded

I am sorry to hear that your experience did not meet your expectations or our standards. Please reach out to me so I can understand what happened. Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

March 01, 2026

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Great and prompt service. Very professional. I would recommend the service department to anyone. Great service experience. More

by tommyduncan309
Service Price Transparency
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Recommend Dealer
Yes
Mar 01, 2026

Subaru of Little Rock responded

Thank you for trusting our service department with your Subaru Crosstrek. We’re pleased to hear everything was handled promptly and professionally. Your recommendation means a lot and we look forward to helping you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

February 28, 2026

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Excellent service, everyone was so nice and kept me informed, had me out in less than an hour. More

by WAKULLAJO
Service Price Transparency
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Recommend Dealer
Yes
Feb 28, 2026

Subaru of Little Rock responded

It’s wonderful to hear our team provided friendly, informative care and got your Subaru Ascent back on the road in under an hour. We’re glad we could keep you updated every step of the way. Thank you for trusting us with your service needs. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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