Dealership was fine.
I was disappointed in Serve dept and dissatisfied. Did not fix the issue. My Subaru Forester still pulls to the right.
I was disappointed in Serve dept and dissatisfied. Did not fix the issue. My Subaru Forester still pulls to the right.
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by MAXWELL499
Verified Customer
Verified Customer
Service Price Transparency
The Service Center operates smoothly.
They were very efficient. The 60,000 mile service was performed quickly. I like receiving the video of the inspection.
They were very efficient. The 60,000 mile service was performed quickly. I like receiving the video of the inspection.
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by RJMNAR
Verified Customer
Verified Customer
Service Price Transparency
Apr 02, 2026 -
Subaru of Little Rock responded
We’re pleased our Service Center ran smoothly and that your Subaru Ascent’s 60,000-mile service was completed swiftly. We’re happy the inspection video provided clear insight. Thank you for sharing your experience.
Service Reviews:
Gage Scott
Service Manager
501-503-5454
gscott@winrockautomotive.com
Jaime handled my repairs for me, which I appreciated,
including providing me with a vehicle for the 3 weeks they had my car.
including providing me with a vehicle for the 3 weeks they had my car.
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by DIANE.ELE.HANNAH
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2026 -
Subaru of Little Rock responded
It’s great to hear Jaime made your service visit so convenient. She managed your Subaru Outback repairs and arranged a loaner vehicle for three weeks. Thank you for trusting us with your vehicle.
Service Reviews:
Gage Scott
Service Manager
501-503-5454
gscott@winrockautomotive.com
I felt like I wasn't told the full truth on inspection
and recommended CAT replacement, no mention of oxygensensor, just clogged and must be replaced.Really felt I was being unsold, I've never had that ex
and recommended CAT replacement, no mention of oxygensensor, just clogged and must be replaced.Really felt I was being unsold, I've never had that experience there.
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by LSMART1963
Verified Customer
Verified Customer
Service Price Transparency
Mar 30, 2026 -
Subaru of Little Rock responded
I am sorry to hear that your experience did not meet your expectations or our standards, please reach out to me so I can understand what happened.
Service Reviews:
Gage Scott
Service Manager
501-503-5454
gscott@winrockautomotive.com
These people are very professional and friendly.
I will recommend Subaru of Little Rock on my friends
I will recommend Subaru of Little Rock on my friends
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by tchemchirov
Verified Customer
Verified Customer
Service Price Transparency
Mar 27, 2026 -
Subaru of Little Rock responded
Thank you for noting the professional and friendly service from Jaime and our team. We’re honored that you’d recommend us to your friends. Enjoy driving your Subaru Outback and we look forward to assisting you again.
Service Reviews:
Gage Scott
Service Manager
501-503-5454
gscott@winrockautomotive.com
When you're a company the size of Subaru and you pass
credit card surcharges onto your customers you lose me. When it's some small mom & pop store with small margins, then sure, I get it. But Subaru?
credit card surcharges onto your customers you lose me. When it's some small mom & pop store with small margins, then sure, I get it. But Subaru? Cheap xxx move.
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by laramy
Verified Customer
Verified Customer
Service Price Transparency
Mar 20, 2026 -
Subaru of Little Rock responded
I am sorry to hear that your experience did not meet your expectations or our standards, please reach out to me so I can understand what happened.
Landon Montgomery
General Manager
501-503-5454
lmontgomery@winrockautomotive.com
Mar 21, 2026 -
Subaru of Little Rock responded
I am sorry to hear that your experience did not meet your expectations or our standards, please reach out to me so I can understand what happened.
Landon Montgomery
General Manager
501-503-5454
lmontgomery@winrockautomotive.com
I’ve always received great, friendly service in a timely
manner (even when busy). I appreciate the customer service and all the perks - multiple waiting areas, private spots, the snack bar and the clean bat
manner (even when busy). I appreciate the customer service and all the perks - multiple waiting areas, private spots, the snack bar and the clean bathrooms.
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by boxergurl32781
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sunday was awesome :)
Mar 08, 2026 -
Subaru of Little Rock responded
Thank you for the perfect rating and for highlighting our team’s friendly service, efficient approach and amenities. We’re pleased the waiting areas, private spots, snack bar and clean bathrooms made your visit comfortable, even when we’re busy. We appreciate you trusting your Subaru to our service team and look forward to seeing you again.
Service Reviews:
Gage Scott
Service Manager
501-503-5454
gscott@winrockautomotive.com
Never again will I go Subaru of Little Rock for service
or to buy a car. The employees are very nice, and they’re just doing their jobs. Management failed to honor my request for a phone call. Only two dea
or to buy a car. The employees are very nice, and they’re just doing their jobs. Management failed to honor my request for a phone call. Only two dealers in the state, which places them in a position to take full advantage of their customers by high prices on their services, including recommending items for high-priced repairs that don’t need to be done. As if they don’t already make tons of money, they charge a 3% surcharge to use a credit card. Disgusting treatment for those unable to just write a check, which often runs into thousands of dollars. My suggestion would be to buy another brand, or if you have one already, find a good independent mechanic.
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by L Brown
Verified Customer
Verified Customer
Mar 04, 2026 -
Subaru of Little Rock responded
I am sorry to hear that your experience did not meet your expectations or our standards. Please reach out to me so I can understand what happened.
Landon Montgomery
General Manager
501-503-5454
lmontgomery@winrockautomotive.com
Mar 04, 2026 -
Subaru of Little Rock responded
I am sorry to hear that your experience did not meet your expectations or our standards. Please reach out to me so I can understand what happened.
Landon Montgomery
General Manager
501-503-5454
lmontgomery@winrockautomotive.com
Great and prompt service.
Very professional. I would recommend the service department to anyone. Great service experience.
Very professional. I would recommend the service department to anyone. Great service experience.
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by tommyduncan309
Verified Customer
Verified Customer
Service Price Transparency
Mar 01, 2026 -
Subaru of Little Rock responded
Thank you for trusting our service department with your Subaru Crosstrek. We’re pleased to hear everything was handled promptly and professionally. Your recommendation means a lot and we look forward to helping you again.
Service Reviews:
Gage Scott
Service Manager
501-503-5454
gscott@winrockautomotive.com
Excellent service, everyone was so nice and kept me
informed, had me out in less than an hour.
informed, had me out in less than an hour.
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by WAKULLAJO
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2026 -
Subaru of Little Rock responded
It’s wonderful to hear our team provided friendly, informative care and got your Subaru Ascent back on the road in under an hour. We’re glad we could keep you updated every step of the way. Thank you for trusting us with your service needs.
Service Reviews:
Gage Scott
Service Manager
501-503-5454
gscott@winrockautomotive.com