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Alex Perez
Alex Perez at Subaru of Little Rock

Alex Perez

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.9
150 Reviews
4.9

150 Reviews

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150 Reviews of Alex Perez

March 30, 2026

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Employee Rating

I made appointment for oil change and tire rotation everything was fine at check in,Alex kept informing me about the work but when the car was finished I realized that the mechanic did not do the tire More

by ANOTHERMOORE
Recommend Dealer
No
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Apr 03, 2026

Subaru of Little Rock responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

Apr 03, 2026

Subaru of Little Rock responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

March 27, 2026

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Employee Rating

Alex was so excellent for my service. He was courteous and did an excellent service on my car. More

by vickieacklin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 27, 2026

Subaru of Little Rock responded

Thank you for noting Alex’s courteous approach and thorough work on your Subaru Crosstrek. We’re pleased your service visit met your needs so well. We look forward to assisting you again with your Subaru. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 26, 2026

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When I setup an appointment at 8:30 I assumed I'd be seen at 8:30 not 10:00. If you're booked, say so. Just ridiculous. More

by merriott.david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gage Scott

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Mar 30, 2026

Subaru of Little Rock responded

I am sorry to hear that your experience did not meet your expectations or our standards, please reach out to me so I can understand what happened. Negative Reviews: Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

Mar 30, 2026

Subaru of Little Rock responded

I am sorry to hear that your experience did not meet your expectations or our standards, please reach out to me so I can understand what happened. Negative Reviews: Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

March 26, 2026

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Service was excellent! The service adviser was helpful, professional and friendly. He kept me updated while I waited for my car. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2026

Subaru of Little Rock responded

It’s wonderful to hear the service was excellent for your Subaru Forester. Alex provided friendly, professional updates while you waited. Thank you for your five-star review. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 22, 2026

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Always great expedient service. Reason I only complete my service at Subaru. Plus my husband loves the coffee bar ;-) More

by shannonwass87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 22, 2026

Subaru of Little Rock responded

Thank you for trusting Subaru with your Outback’s maintenance and for mentioning how quickly we handled your service. It’s wonderful that Alex’s coffee bar has become a favorite for your husband. We look forward to keeping your Subaru running smoothly. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 21, 2026

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Service was fast and easy to schedule. Waiting area was convenient with comfortable seating and snacks. More

by jjay1047
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Service Time
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Recommend Dealer
Yes
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Mar 22, 2026

Subaru of Little Rock responded

It’s wonderful to know scheduling your Subaru service was effortless. We’re glad you found our seating area comfortable and enjoyed the snacks. Alex and the rest of our service team appreciate your feedback and look forward to assisting you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 21, 2026

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Employee Rating

Have always been treated amazing at every visit. They are very detailed in letting me know what may or may not need to be done with my vehicle and they usually have it done very quickly! I highly re More

by denisetucker33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phillip Rucker

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Mar 21, 2026

Subaru of Little Rock responded

We’re delighted to hear you feel well cared for at each visit. Our team takes pride in keeping you informed and completing work on your Subaru Outback promptly. Thanks so much for recommending us to everyone you know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 21, 2026

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Employee Rating

Alex Perez kept us updated through the entire time we waited. The waiting area is comfortable. More

by nells113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2026

Subaru of Little Rock responded

We’re glad Alex kept you updated throughout your Outback service and that our waiting area felt comfortable. Thank you for the five-star rating and for bringing your Subaru in. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 16, 2026

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Employee Rating

Able to get in and out quickly, even though I was early for my appointment. Very helpful service staff. More

by clarajjones
Recommend Dealer
Yes
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Mar 16, 2026

Subaru of Little Rock responded

It’s great to hear we could accommodate your early arrival and service your Subaru Outback without delay. Our team appreciates your recognition of their helpful support. Thanks for the five-star review. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 06, 2026

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Employee Rating

The Services were quick and dealership appearances were very professional and the hot chocolate was great. More

by azquailfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2026

Subaru of Little Rock responded

It’s great to see your five star rating. We’re pleased your Subaru Ascent service was efficient, the facility’s professional look stood out, and the hot chocolate hit the mark. Alex and our team appreciate your feedback and look forward to helping again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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