Jaden Kenny | Page 6

Sales staff was very curtious. . Buisness office was disappointing. They gave unrealistic trade values and chose to present only what ever source that would back it up even though K . Buisness office was disappointing. They gave unrealistic trade values and chose to present only what ever source that would back it up even though KBB and Edmunds were very different. After the trade they are now posting the vehicle for sale at KBB vslues.. I feel that the manager on duty at the time was dishonest and deceitful and not living up to the dealerships advertised ethics and values. More

by KATHYB.WILSON Verified Customer Verified Customer

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Every person in the dealership was kind and worked together to ensure I got exactly what I needed. together to ensure I got exactly what I needed. More

by Kcnardone223 Verified Customer Verified Customer

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Joe was an excellent salesman, not pushy and very casual and professional. It was much appreciated while looking at vehicles. The financial team was also easy to deal with and professional. and professional. It was much appreciated while looking at vehicles. The financial team was also easy to deal with and professional. More

by Jdrumheller Verified Customer Verified Customer

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I felt that the team I worked with were very knowledgeable, friendly, and made the whole buying experience stress-free. I was shown two vehicles that I was interested in, with one being set up i knowledgeable, friendly, and made the whole buying experience stress-free. I was shown two vehicles that I was interested in, with one being set up in the new staging showroom. This was great as it was raining at the time. After comparing the two vehicles, looking at features, sitting in the cars, we took the Palisade for a test drive. Tracy talked me through features and kept the conversation going in a relaxed manner. Upon returning to the dealership we discussed if I was indeed interested in trading. We then went through the entire process of planning the financial aspects of the financing. Overall, O felt like they listened to my needs and requirements and set up a plan. Once everything was set up, the final steps were taken care of in a timely manner. I returned to Southern Team for this purchase because of the great experience I had with them almost 5 years ago. I love the new dealership and showroom. The staff was great to work with! More

by jmccoyhokie Verified Customer Verified Customer

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