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Jacques Fanfan
Refer Me
61 Reviews
61 Reviews of Jacques Fanfan
August 26, 2018
New Brakes Herbie who is my car service agent was excellent. He is knowledgeable professional and helpful. I highly recommend you speak with Herbie at this dea Herbie who is my car service agent was excellent. He is knowledgeable professional and helpful. I highly recommend you speak with Herbie at this dealership if you want results. I did not see Herbie’s name on he list for service providers. But he gets five stars from me. More
by olivier1622
Other Employees Tagged: Herbie
Helpful 
November 30, 2017
Good experience there Good times, great car, friendly professional staff, excellent deals, phenomenal wrap warranties and extended 200000 powertrain warranty, amazing senti Good times, great car, friendly professional staff, excellent deals, phenomenal wrap warranties and extended 200000 powertrain warranty, amazing sentinel paint and leather warrant protection. Can't say enough about how great this experience was. More
by sciriago
Verified CustomerOther Employees Tagged: Ryan Shiwbalak , Kevin Bonisteel
November 08, 2017
Rick Case Scammed me I purchased a certified pre-owned Hyundai Tuscon from Rick Case Hyundai, with Jacques Fanfan as the salesman. In the midst of the purchase, one of the I purchased a certified pre-owned Hyundai Tuscon from Rick Case Hyundai, with Jacques Fanfan as the salesman. In the midst of the purchase, one of the Rick Case employees I advised that I inspect the car to make sure the condition was what I expected. Upon inspection, I discovered a dent in the bumper and said that this was a problem, to which Jacques said that the dealer would call me that week,and would replace the bumper. A week and a half later, the dealer never called. I scheduled an appointment for the vehicle, and when I showed up, was advised that the change of the bumper was not put on file by Jacques, when it was supposed to. The head of their lease return manager, Jake Howard, informed me that he would call Jacques, and would give me a call, but that the bumper could not be replaced unless he confirmed. Mr. Howard never returned my call. I would avoid this dealership, and specifically Jacques Fanfan if your quest is to avoid a dealership that has dishonest business practices. More
by Nica123
November 02, 2017
Great Mr. Fanfan was the bomb and Mr. Ocsaar wascsu great!!!!! I am bless to be apart of the Mr. Rick and. Mrs. Rita family i love it, they need to know i value the service that i got from Mr Fanfan and Mr Oscar S I am bless to be apart of the Mr. Rick and. Mrs. Rita family i love it, they need to know i value the service that i got from Mr Fanfan and Mr Oscar Sanchez. They need to know how grateful i am to share my visit with them about two bless man. My dream came true twice from Mr. Fan Fan, he is very patient, and loveable. I bless God for letting me come back to Mr.Fan Fan for my second car from a 2013 to 2018 truck. I have so much faith that i can share with Mr. And Mrs. Case and Mr. some day God will pay my car off in full. I just love Mr Fanfan i fell like He apart of my family. More
by anitricejackson1962
Other Employees Tagged: Mr.Oscar Sanchez
October 02, 2017
Santa Fe lease Our salesman Jacques Fanfan was a great help. This was our second time back and asked for him because he treated us great the first time. We weren't r Our salesman Jacques Fanfan was a great help. This was our second time back and asked for him because he treated us great the first time. We weren't ready to lease, only searching for the perfect car the first visit. We came back because we love Hyundai and felt good about how Jacque treated us and took care of our vehicle questions when asked. More
by snhernandez321
August 23, 2017
Hyundai Rick Case Satisfied customer - that is all I have to say. Requiring this to be filled out is a waste of my time. So, in the future I don't think it should be Satisfied customer - that is all I have to say. Requiring this to be filled out is a waste of my time. So, in the future I don't think it should be "mandatory" for someone to have to give their comments for your review. Answering the questions is sufficient. If there were a problem then you should be concerned otherwise you should be happy someone took the time to complete this multi-page survey. More
by babs10525
August 02, 2017
de Winter service was excellent and vehicle price was acceptable after a few negotiations. Financing was very helpful and got the monthly payment that I was hop service was excellent and vehicle price was acceptable after a few negotiations. Financing was very helpful and got the monthly payment that I was hoping for. More
by sergew
July 15, 2017
Awesome Experience Definitely satisfied with the whole process of getting the Santa Fe. Employees were nice and answered all questions or concerns. I will definitely con Definitely satisfied with the whole process of getting the Santa Fe. Employees were nice and answered all questions or concerns. I will definitely continue to make future purchases at this dealer. More
by rachel82z
Other Employees Tagged: Carlos Alvarez
June 17, 2017
Great service! This was a great purchasing experience and it didn't take 12 hours to process. Everyone was extremely helpful. Will refer friends and family to this d This was a great purchasing experience and it didn't take 12 hours to process. Everyone was extremely helpful. Will refer friends and family to this dealership. More
by tennillemartinez
Other Employees Tagged: Don't remember everyone's name but the GM and the Finance person were extremely helpful.
June 07, 2017
very good All the people there where very nice to me and helpful I have told people about you already the car is awesome having the plug in the back making it a All the people there where very nice to me and helpful I have told people about you already the car is awesome having the plug in the back making it able for my husband not be house bound is wonderful thank you Hyundai for that.. More
by mpersian
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