Jacquelyn Vaughn
Jacquelyn Vaughn at 94 Nissan of South Holland
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Jacquelyn Vaughn | Page 4

Service Department Customer Representative

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.6
37 Reviews

Industry Experience

2 yrs

Languages Spoken

English English

4.6

37 Reviews

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37 Reviews of Jacquelyn Vaughn

October 21, 2022

Dealership Rating
Employee Rating

AMAZING services. They are always accommodating. And always friendly and eager to help. Always making customers first. More

by pearlienewbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Matt Sappenfield, Chris Koehler, Tyler Roberson, Taylor McCarroll , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese

Oct 26, 2022

94 Nissan of South Holland responded

We're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. Thank you, and have a fantastic day! Matt Sappenfield Owner Loyalty Manager

September 26, 2022

Dealership Rating
Employee Rating

The young lady who greeted me was extremely nice. However the wait was long. But I was impressed with the service. More

by toyagray777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2022

94 Nissan of South Holland responded

Thank you so much for your positive comments about Nissan Of South Holland! Our team strives to deliver an excellent experience, we are sorry it was a long wait. We are always looking to improve so thank you for bringing that to our attention. We will work to do better next time. We hope to see you soon! Matt Sappenfield Owner Loyalty Manager

September 14, 2022

Dealership Rating
Employee Rating

I thought Frank was absolutely great, he was very helpful and thorough with his job. The ladies that rung me out are so friendly as usual. My experience is always pleasurable that's why I keep coming back to More

by coco_keys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Tyler Roberson , Frank Kaczmarski, Jasmine McCarroll

Sep 16, 2022

94 Nissan of South Holland responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

September 12, 2022

Dealership Rating
Employee Rating

I really appreciate how comfortable they make you at this dealership and fast the service was. The express lane is the best thing ever. The ladies that cash you out were great too, especially the lady who ha More

by coco_keys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Tyler Roberson , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese

Sep 15, 2022

94 Nissan of South Holland responded

It's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

August 26, 2022

Dealership Rating
Employee Rating

The atmosphere was very pleasant, they worked with us, I feel if your comfortable it helps and we were with this dealership. More

by stronglarry53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angelica Napoles , Frank Kaczmarski, Jasmine McCarroll

Aug 17, 2022

94 Nissan of South Holland responded

Your praise is music to our ears. We love you as much as you love us. Thanks for choosing our dealership. Remember to come back for your free car washes for life! Liz

August 25, 2022

Dealership Rating
Employee Rating

Process was very long. Felt like it could have been done a lot quicker. Vehicle had a traction controlled glitch and it was not even checked. Also had a missing lug nut th More

by n.reynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Torrey Hall, Deshun Jones, James Majors, Tyler Roberson, Taylor McCarroll , Jasmine McCarroll, Derryl Reese

Sep 02, 2022

94 Nissan of South Holland responded

We are disappointed to hear that you did not have a more positive experience with us at Nissan Of South Holland. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (708) 333-2000. Matt Sappenfield Owner Loyalty Manager

August 22, 2022

Dealership Rating
Employee Rating

I am extremely satisfied with the outstanding service I received when having my car serviced. The staff were all extremely professional and competent. I interacted with Taylor upon intake, during, and More

by Shirley Chappell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taylor McCarroll

Aug 26, 2022

94 Nissan of South Holland responded

Shirley, we really appreciate your positive review! We're looking forward to your next visit with us! Matt Sappenfield Owner Loyalty Manager

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