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Jacqueline Quinlan
Jacqueline Quinlan at Colonial West Chevrolet of Fitchburg

Jacqueline Quinlan

Service Advisor

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
227 Reviews

Dealership Experience

3 yrs, 9 mos

4.9

227 Reviews

Write a Review

227 Reviews of Jacqueline Quinlan

July 05, 2025

Dealership Rating
Employee Rating

I bought a car at a different dealership, but they still treated me as though I'd bought the car there. I'll bring my car back there for service everytime More

by turbofx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere

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Jul 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with Colonial West Chevrolet of Fitchburg! I'm delighted to hear that you felt valued, even as a customer from a different dealership. We look forward to servicing your vehicle and hope to see you again for all your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 01, 2025

Dealership Rating
Employee Rating

Reasonable prices, actually cheaper with the coupon than going to independent mechanic. Very communicative about status of vehicle. More

by cm.ventura
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Jul 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback! We’re glad to hear that you found our prices reasonable and that the coupon helped you save. It's great that our team was able to keep you informed about the status of your vehicle. We appreciate your support and look forward to helping you again at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 24, 2025

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Employee Rating

Always great to deal with! Wouldn't go to any other dealership. Very professional and reliable More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere

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Jun 24, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Rob! I truly appreciate your kind words and loyalty to Colonial West Chevrolet of Fitchburg. It's fantastic to hear that you find us professional and reliable. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 22, 2025

Dealership Rating
Employee Rating

The staff are great, they work with you to help find the best prices and don't force sales More

by dr01420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Christopher Taylor, Angie Misner, Carlos Silvera, Jeff Chandler, Pamela Bussiere, Shelley Dupre

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Jun 22, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with our staff at Colonial West Chevrolet of Fitchburg. We always strive to provide the best service and help our customers find the best prices without any pressure. We appreciate your feedback and hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 20, 2025

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Employee Rating

You guys are the best. I never have any problems when I and my service done with you More

by Eddings9499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere

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Jun 20, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I appreciate your positive feedback about your experiences with us at Colonial West Chevrolet of Fitchburg. It's always our goal to provide excellent service, and we're thrilled to hear that you've had such a great experience. We look forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 19, 2025

Dealership Rating
Employee Rating

Service was fast and professional excellent customer service was very pleased with the attention they showed to my vehicle More

by Budman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Pamela Bussiere

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Jun 19, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the fast service and excellent customer care you received at Colonial West Chevrolet of Fitchburg. Our team is dedicated to providing a great experience, and we’re glad we could give your vehicle the attention it deserved. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 17, 2025

Dealership Rating
Employee Rating

Ordered new running boards They were installed promptly. Great service, very friendly people. Would highly recommend. More

by 40rubster72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere

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Jun 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you were satisfied with the prompt installation of your new running boards and the great service from our team at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 16, 2025

Dealership Rating
Employee Rating

Service did a great job. They informed me how my truck looked and what it needed. I will be back for more work. Being open on Saturday was great. More

by Bolens_man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I'm thrilled to hear that our service team at Colonial West Chevrolet of Fitchburg took good care of your truck and provided you with the information you needed. We're glad our Saturday hours were convenient for you. We look forward to seeing you again for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 16, 2025

Dealership Rating
Employee Rating

Colonial West in Fitchburg,Ma is always great. God Bless The USA, America and it's allies. More

by Jmoney49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Misner, Jeff Chandler, Pamela Bussiere, Shelley Dupre, Evan Zukowsk

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Jun 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for the positive feedback! I'm thrilled to hear that you consistently have a great experience with us at Colonial West Chevrolet of Fitchburg. I appreciate your support and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 11, 2025

Dealership Rating
Employee Rating

Very friendly, good service. Prompt and Well stocked lobby. The prices are compatible with other shops More

by bellofatto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere

Report | Print
Jun 11, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We’re thrilled to hear that you found our service friendly and prompt at Colonial West Chevrolet of Fitchburg. We strive to maintain a well-stocked lobby and competitive pricing. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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