Jacque Brown | Page 20

Purchasing a Honda Pilot I had a great experience working with Jacque Brown. He went above and beyond having the color I wanted shipped from another dealership. He did a grea I had a great experience working with Jacque Brown. He went above and beyond having the color I wanted shipped from another dealership. He did a great job explaining all features in my new vehicle. More

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Purchased My First Car! My dealer Jacque Brown was excellent, he answered all questions and concerns, was very detailed in going over the features of the car. I couldn’t have My dealer Jacque Brown was excellent, he answered all questions and concerns, was very detailed in going over the features of the car. I couldn’t have gotten a better dealer!👍 More

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Looking to buy a new car I went in looking to get out of the car I was in. I was in a loan upside down. Jacque Brown my salesman was honest he told what I needed to do and wha I went in looking to get out of the car I was in. I was in a loan upside down. Jacque Brown my salesman was honest he told what I needed to do and what was going to happen when I did it. I was able to walk off with car I wanted. I went in at 10 am and was done by 1 pm. Thank you so much Heritage Honda of Belair....Looking forward to doing business in the future. More

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Amazing Customer Service! I had such a wonderful experience buying my new car with Jacque! The entire staff was accommodating and made sure I was 100% satisfied with my purchas I had such a wonderful experience buying my new car with Jacque! The entire staff was accommodating and made sure I was 100% satisfied with my purchase. A+ dealership. More

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Quick, easy, and handful of quality information So this was my first time buying a brand new car by myself. I walked in very intimidated by horror stories of pushy salesmen and getting taken advanta So this was my first time buying a brand new car by myself. I walked in very intimidated by horror stories of pushy salesmen and getting taken advantage of. I walked into Bel Air Honda and Jaque Brown greeted me right away and showed me to his desk. I told him I'm looking to expand my family next year and need a bigger sedan. I told him I was very interested in the Honda Accord but might have to settle for the Civic depending on pricing. He was very open and understanding to my needs and wants. We reviewed the Accord first: test driving, all the car options that came with it, and then the numbers. We did the very same for the civic. I was totally impressed with the Accord even though it was out of my price range. Jaque completely understood and said it would be possible for me to get in this car today and he would have his Manager come over and introduce himself. I met Chris and he wanted to make sure my experience with top notch and that I felt good about today's outing. I told him I wanted that Accord that so bad and he said he would get things in order so that Jaque and I could get me in this car. Within 2 hours I got a call back that my trade in was worth more and that they could take a little off the top for me and got me under my required monthly payment!!! I was ecstatic! I returned to the dealership within an hour and we got the paper work process started right away. That part is always long but everything went very smoothly and i was NOT bombarded with up sales and extras. I was clearly explained what packages were included and what was being offered. After I declined, it was only explained one more time to just confirm that I knew what I was declining. I could've probably left sooner but ever member of that team was so easy to get along with I couldn't help but laugh and make a few jokes. I will absolutely be telling my friends about my experience at this Honda dealership and directing everyone I can, their way. Thank you for the great experience. More

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Ford Focus 2015 great experience yesterday at Heritage Honda. From The first phone call to my service girl Jenni Low who then put me on with Christian who located t great experience yesterday at Heritage Honda. From The first phone call to my service girl Jenni Low who then put me on with Christian who located the car I was inquiring about and had it brought over to the dealership. Jacque was the man who made the sale that was closed with Mike “Clean Scent” Dowdy! The process was quick and I love the vehicle. I will certainly return if I am in need of another vehicle ! More

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Great experience I felt very comfortable with Kevin guiding me through the process of a buying a new car. He wasn’t pushy and was very knowledgeable. I highly recommen I felt very comfortable with Kevin guiding me through the process of a buying a new car. He wasn’t pushy and was very knowledgeable. I highly recommend Kevin if you’re looking to buy a car! More

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Great Experience!! We had a wonderful experience at Belair Honda! Easy purchase and love our new Honda Pilot. I was nervous about buying a car with so much new technolo We had a wonderful experience at Belair Honda! Easy purchase and love our new Honda Pilot. I was nervous about buying a car with so much new technology but Jacque took plenty of time to explain everything before we left, The warranty options were clearly explained and we were not pressured to add extra things though in the end some of the extras were worth it. We received a fair price and overall are satisfied. More

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Pilate purchase The sales rep and management were very patient trying to get me the vehicle I wanted at a price I was satisfied with. Multiple people worked with me t The sales rep and management were very patient trying to get me the vehicle I wanted at a price I was satisfied with. Multiple people worked with me to make sure I was knowledgeable of the pricing process . Nicole and Jacque were both great, showing us the many features of the Pilate. Nicole went above and beyond, on a super hot day to teach me about the crv and the Pilate and go show me the various colors available on cars on the lot. More

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Awesome dealership to work with! Had my oil changed and tires rotated. The service department at this dealership is exceptional. Service Personnel were knowledgeable polite and friend Had my oil changed and tires rotated. The service department at this dealership is exceptional. Service Personnel were knowledgeable polite and friendly. I give them two thumbs up. More

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