Jacob Williams
Jacob Williams at Mercedes-Benz of Lehigh Valley
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Jacob Williams | Page 2

Sales Specialist

Mercedes-Benz of Lehigh Valley

3401 Lehigh St
Allentown, PA 18103

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Jacob Williams

September 23, 2023

Dealership Rating
Employee Rating

The service attendant Jonathon was very polite and explained everything to me throughout the process. Their were no pressure or hidden surprises. Thank you Jonathon More

by Crazy cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Wood , Jonathon with.Service

Sep 25, 2023

Mercedes-Benz of Lehigh Valley responded

We're glad to know that Jonathon provided you with excellent service at Mercedes-Benz of Lehigh Valley! It's important for us to keep our customers informed and comfortable throughout the process. Thanks for your feedback, we appreciate it!

August 17, 2023

Dealership Rating
Employee Rating

Great to do business with, always upfront on pricing and very friendly. I would highly recommend this dealer. More

by tas306
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 17, 2023

Mercedes-Benz of Lehigh Valley responded

We appreciate your recommendation and positive feedback! It's great to know you found our pricing transparent and the team friendly at Mercedes-Benz of Lehigh Valley. Thanks for choosing us!

August 08, 2023

Dealership Rating
Employee Rating

Very polite and professional, knowledgeable and was very quick with my service that I needed More

by Lpintande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Mercedes-Benz of Lehigh Valley responded

We are grateful to have you as a Mercedes-Benz of Lehigh Valley customer. Thank you for sharing your kind regards for our service team.

March 29, 2023

Dealership Rating
Employee Rating

Service is outstanding. Very helpful. Even got a loaner! Very positive experience. Car returned same day. More

by clkuk
Recommend Dealer
Yes

December 31, 2022

Dealership Rating
Employee Rating

Who is the great experience, staff is friendly and attentive to all my needs when I arrive. More

by Monavie2466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 09, 2022

Dealership Rating
Employee Rating

My dealership for the last 3 Mercedes that I have purchased and working on the 4th. Donato, Jake and Mr. Wright(CEO) are all great. Beautiful dealership and great service ( Rick is my guy)! More

by scperkins2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donato Ciampitello/Rick Spanitz

December 15, 2021

Dealership Rating
Employee Rating

Chad as a service agent was professional and accommodating- setting up the appointment was easy and hassle free. More

by Cscosenza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2021

Cscosenza responded

Disappointed I never got, as promised -all weather floor mats and trunk liner

November 18, 2021

Dealership Rating
Employee Rating

Always great service from the advisor’s to sales. They know how to treat their customers More

by karen1joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 31, 2021

Dealership Rating
Employee Rating

Arrived to pick up our new GLE350, sat for 30 minutes alone watching the couple next to me wined and dined. It was a terrible experience. Also, never received any instruction, correspondence, congrats, More

by Gabber
Customer Service
Recommend Dealer
No

May 03, 2021

Dealership Rating
Employee Rating

I am very appreciative of the knowledge and customer service that Mercedes Benz of Lehigh Valley provides to me. If my car is in for scheduled maintenance I know my car is safe and delivered to me in ex More

by Cammary
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Michael Kordwitz, Elizabeth Kim, Jim Sangiorgio , Peg Hamilton

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