Jacob Povlich | Page 14
Service Advisor, Assistant service manager & Dispatcher
Russ Darrow Kia of Waukesha
2141 East Moreland Boulevard
Waukesha, WI 53186
Proud husband and father. I have been employed in the dealership service for 6 years and love helping others. My hobbies include all things sci-fi and fantasy , reading and true crime.
Read moreDealership Experience
9 yrs, 6 mos
Industry Experience
14 yrs, 6 mos
Specialties & Trainings
Professional Elite service advisor status for Kia and Nissan
147 Reviews
Write a Review147 Reviews of Jacob Povlich
June 03, 2018
Super experience Great experience! Everything went great, everyone I dealt with was caring and efficient. My car was done in record time. I will be back! Awesome Great experience! Everything went great, everyone I dealt with was caring and efficient. My car was done in record time. I will be back! Awesome More
Other Employees Tagged: Brandon McGahee , Erika Masek, , Desmond Waheed
May 26, 2018
Oil change Making the appointment was easy and the service department accommodated my schedule. Upon arriving, both at drop off and pick up I was greeted by very Making the appointment was easy and the service department accommodated my schedule. Upon arriving, both at drop off and pick up I was greeted by very courteous staff. More
Other Employees Tagged: The cashier
April 25, 2018
Leasing or buying is great here We have leased two optima's from Dennis in the past six years and this year we bought a sorento. We have been extremely please with all the vehicles a We have leased two optima's from Dennis in the past six years and this year we bought a sorento. We have been extremely please with all the vehicles and Dennis is great to work with. We will be bringing our son here when he gets a used car. More
Other Employees Tagged: Dennis Cardinal
April 11, 2018
Awesome service center!! I always take my car here for big things and smaller, like oil changes, etc. Very professional, honest, reliable and friendly! Great experience everyt I always take my car here for big things and smaller, like oil changes, etc. Very professional, honest, reliable and friendly! Great experience everytime! Jacob and Des, rock! Thanks! More
Other Employees Tagged: Desmond Waheed
March 27, 2018
Always a great experience at Russ Darrow Kia of Waukesha! I’ve dealt with this dealership for many years. Although I live approximately two miles from another Kia dealer, I choose to come back to Russ Darrow I’ve dealt with this dealership for many years. Although I live approximately two miles from another Kia dealer, I choose to come back to Russ Darrow because they continue to treat me well. Customer service is excellent, work is done right the first time and on time, scheduling is easily done and staff is always friendly. I’ll keep coming back! More
March 14, 2018
Spark plug change They were honest, did very good work and had the lowest prices around. I called around to get the best price and they were the lowest. When I got ther They were honest, did very good work and had the lowest prices around. I called around to get the best price and they were the lowest. When I got there, they were able to offer me a coupon for even more off, that was even better. More
March 09, 2018
Great experience I’m giving this rating because you all gave me good and kinda quick service i am very pleased with the work that was done. I’m giving this rating because you all gave me good and kinda quick service i am very pleased with the work that was done. More
Other Employees Tagged: Desmond Waheed
February 20, 2018
Oil change and 15k service Jacob did a really good job of answering questions and explaining the work that was done. Was very familiar with the vehicle and even was able to help Jacob did a really good job of answering questions and explaining the work that was done. Was very familiar with the vehicle and even was able to help me understand that what I thought was an issue, was actually just a function of the vehicle. More
February 07, 2018
Oil change I was squeezed in. I was conveniently shuttled to work. Jacob explained a minor re call I had a and was able to handle that along with wheel rotation I was squeezed in. I was conveniently shuttled to work. Jacob explained a minor re call I had a and was able to handle that along with wheel rotation . All so I did not have to make another trip in. More
February 02, 2018
Service at Russ Darrow Kia I purchased my car from another dealership, but found that Russ Darrow is right around the corner from where I work. I started going to them for servi I purchased my car from another dealership, but found that Russ Darrow is right around the corner from where I work. I started going to them for service on my car and am extremely impressed with their entire Service Dept. I just had a new stereo put in my car today. One of the gentlemen actually stayed late and waited for me to pick up my car after work so he could help me with getting my phone set up in the system. The shuttle drivers are so nice and make you fee comfortable. And the cashiers are always very outgoing. Would highly recommend Russ Darrow. More
Other Employees Tagged: Desmond Waheed