Jackie Krzaczyk
Jackie Krzaczyk at Ciocca Ford Lincoln of Lawrenceville
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Jackie Krzaczyk | Page 7

Service Writer

Ciocca Ford Lincoln of Lawrenceville

2920 Brunswick Pike
Lawrence Township, NJ 08648

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4.9
102 Reviews
4.9

102 Reviews

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102 Reviews of Jackie Krzaczyk

April 18, 2024

Dealership Rating
Employee Rating

Service was excellent. Texted the quote, returned phone calls promptly. Vehicle was washed inside and outside. More

by robverba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Rob, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

April 18, 2024

Dealership Rating
Employee Rating

Very professional staff, prompt attention to the issue at hand, and excellent communication. A positive experience. More

by egang1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the wonderful review, egang! Our whole team really appreciates it! Let us know if we can help with anything else!

April 18, 2024

Dealership Rating
Employee Rating

Very pleasant greeting service was quick. Coffee bar lacked some condiments. Easy .fix. half&half or coffee mate original, not flavored. More

by BILLY08080
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the review regarding our service department, Billy. We will be sure to upgrade the coffee bar for our waiting customers!

April 18, 2024

Dealership Rating
Employee Rating

Good communication throughout service. I appreciate the video walk through of the car inspection and the explanations from the service team. More

by KATE.SALVIA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Espinoza

Apr 22, 2024

Ciocca Ford Lincoln of Lawrenceville responded

We appreciate you taking the time to write us a review, Kate! Please let us know if we can do anything else to help!

April 18, 2024

Dealership Rating
Employee Rating

Received good customer service, from check in Jackie was very nice & was polite. Also thank you to Bo (tech) for taking care of my truck and being very informative. More

by npires070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Espinoza

Apr 18, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford of Lawrenceville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

April 17, 2024

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Employee Rating

Vehicle parts and Labor is very expensive compared to other service center. Customer service was OK-OK. Not gonna visit again. More

by Kvravikumar
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

April 16, 2024

Dealership Rating
Employee Rating

Great experience working Ciocca Ford of Lawrenceville. Sales and finance staff were easy to work with. This is my first car purchase from Ciocca and the deal was very fair. I have been using their serv More

by JRSTWO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Murphy, David Espinoza

Apr 17, 2024

Ciocca Ford Lincoln of Lawrenceville responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

April 13, 2024

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Employee Rating

Did a fine job job getting the GPS updated. Took very little time to install the part. Happy with your wool! More

by MTAKACS0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: David Espinoza

Apr 15, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

April 13, 2024

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Employee Rating

Overall good place to take my Ford. However, more expensive than other places and the explanations during my repair were confusing. Once I asked at the end, it made more sense. I didn't More

by kanikki52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Espinoza

Apr 15, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Hi Kanikki, thank you for the review regarding our service department. We apologize if you feel our pricing is high, as well as any confusion with the work performed. We will be sure to correct this moving forward. If you would like to discuss anything further, please don't hesitate to reach out!

April 09, 2024

Dealership Rating
Employee Rating

The service agent and technician were very professional and completed my service on a timely basis More

by SWANKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Espinoza

Apr 10, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

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