Jackie Klosky
Jackie Klosky at Mark Christopher Auto Center

Jackie Klosky

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.4
36 Reviews
4.4

36 Reviews

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36 Reviews of Jackie Klosky

October 29, 2025

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Employee Rating

No comment about the dealership the service department was this time okay thanks see you next time More

by esal5169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Mark Christopher Auto Center responded

Thank you for your review! I appreciate your feedback about our service department. I'm glad to hear that your experience was okay, and we look forward to seeing you next time at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 29, 2025

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Employee Rating

Very disrespectful. Didn’t really care about the customer was to busy with other paperwork More

by JOHNNYSKYENT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Oct 30, 2025

Mark Christopher Auto Center responded

Thank you for sharing your feedback, Johnny. I understand your concerns regarding the level of service you experienced at Mark Christopher Auto Center. I value our customers and strive to provide the best experience possible. I encourage you to reach out to us directly so we can address your concerns and ensure a better experience in the future. Your input is important to me, and I appreciate you bringing this to our attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 23, 2025

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Employee Rating

That’s my third time dealing with Mark, Christopher in the last five years always up to my expectation nice clean dealer dealership, friendly staff very helpful this time I always help by Mr. Richard Chan More

by chadi126
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 23, 2025

Mark Christopher Auto Center responded

Thank you so much for your fantastic review! I'm thrilled to hear that your experiences at Mark Christopher Auto Center have consistently met your expectations. It's wonderful to know that Richard made you feel valued and treated you like family during your visit. We appreciate your recommendations and look forward to welcoming you and your referrals back to our dealership soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 16, 2025

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Employee Rating

I WAS PLEASE WITH THE STAFF AND THE SERVICE DEPT AND HOW SMOOTHLY THING WENT THERE JACKIE KLOSKY AT THE SERVICE DEPT WAS VERY HELPFUL AND APPRECIATED More

by JONESEARL175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, Earl! We’re thrilled to hear that you had a positive experience at Mark Christopher Auto Center and that Jackie in the service department was able to assist you effectively. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2025

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Employee Rating

Dropped off our only company delivery truck last Friday, October 3rd, and was told when I made the appointment it would be while we waited or at least the same day. When we got there to drop off, we were t More

by bbpowdercoating
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: SERVICE ADVISOR WAS JACKIE BUT I DON'T KNOW IF THE LAST NAME WAS KLOSKY.

Oct 16, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand how important it is to have clear expectations and timely updates, especially when your business depends on a reliable vehicle. At Mark Christopher Auto Center, we aim to provide accurate scheduling and consistent communication, and your feedback about the recall process and follow-up helps us evaluate how we support our commercial customers. If you’d like to talk more about your visit, I invite you to reach out to me directly. Your concerns are taken seriously. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 09, 2025

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Employee Rating

Jackie and Jeff Izzy went above and beyond. Very efficient and they certainly valued my time thank you so much. More

by scumbago
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Dino Picanzo , Emad Fakhoury

Oct 10, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am thrilled to hear that Jackie and Jeff provided you with efficient service and valued your time. At Mark Christopher Auto Center, we strive to go above and beyond for our customers. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 28, 2025

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Employee Rating

First service on this truck at Mark Christopher. Was hesitant to take it because the past few services performed on my 2019 GMC were subpar. I had spark plugs and waited changed and when I got my tr More

by jimperry0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Jim. I appreciate your feedback regarding your previous services on your 2019 GMC and understand your concerns about the quality of work. It's great to hear that your recent visit for your 2025 GMC Sierra went well, but we recognize the importance of consistent quality across all services. We encourage you to reach out to us directly if you have any specific concerns or need further assistance. At Mark Christopher Auto Center, we strive to improve and provide the best service possible. Thank you for giving us the opportunity to serve you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 22, 2025

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Employee Rating

Great customer service and fast on resolving all issues on the vehicle. I would definitely recommend GM. More

by edwardolopez99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Edward! We appreciate your kind words regarding the great customer service and fast issue resolution at Mark Christopher Auto Center. We're glad to hear you would recommend us. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2025

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Employee Rating

I will never use this dealership again, either to purchase a vehicle or to service any of my four Chevrolets. Negative experience starting with "Carlos" when I drove up and after a 2 hour wait for a More

by LSHRE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos

Sep 21, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I understand you had a negative experience at Mark Christopher Auto Center regarding your scheduled oil change and the use of your Chevrolet rewards points. Your concerns are important to us, and we strive to provide a better service. Please reach out to me directly so I can discuss this situation in more detail. I appreciate your input and hope to improve your experience in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2025

Dealership Rating
Employee Rating

Almost 3 hours for license plate holder installation so what’s the reason for the appointment More

by dcelayaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 21, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concerns about the wait time for your appointment and how it impacted your experience. At Mark Christopher Auto Center, we aim to make scheduled visits efficient and convenient, and your input helps us recognize opportunities to improve. Please feel free to contact me directly if you’d like to share more details or continue the conversation. Ensuring your satisfaction is our priority. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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