No comment about the dealership the service department
was this time okay thanks see you next time
was this time okay thanks see you next time
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by esal5169
Verified Customer
Verified Customer
Service Price Transparency
Oct 29, 2025 -
Mark Christopher Auto Center responded
Thank you for your review! I appreciate your feedback about our service department. I'm glad to hear that your experience was okay, and we look forward to seeing you next time at Mark Christopher Auto Center!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Very disrespectful.
Didn’t really care about the customer was to busy with other paperwork
Didn’t really care about the customer was to busy with other paperwork
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by JOHNNYSKYENT
Verified Customer
Verified Customer
Service Price Transparency
Oct 30, 2025 -
Mark Christopher Auto Center responded
Thank you for sharing your feedback, Johnny. I understand your concerns regarding the level of service you experienced at Mark Christopher Auto Center. I value our customers and strive to provide the best experience possible. I encourage you to reach out to us directly so we can address your concerns and ensure a better experience in the future. Your input is important to me, and I appreciate you bringing this to our attention.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
That’s my third time dealing with Mark, Christopher in
the last five years always up to my expectation nice clean dealer dealership, friendly staff very helpful this time I always help by Mr. Richard Chan
the last five years always up to my expectation nice clean dealer dealership, friendly staff very helpful this time I always help by Mr. Richard Chang makes me feel like he was buying a car for himself or to his family member wonderful man I have been sending them people over to him to buy cars what a great guy
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by chadi126
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2025 -
Mark Christopher Auto Center responded
Thank you so much for your fantastic review! I'm thrilled to hear that your experiences at Mark Christopher Auto Center have consistently met your expectations. It's wonderful to know that Richard made you feel valued and treated you like family during your visit. We appreciate your recommendations and look forward to welcoming you and your referrals back to our dealership soon!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
I WAS PLEASE WITH THE STAFF AND THE SERVICE DEPT AND HOW
SMOOTHLY THING WENT THERE JACKIE KLOSKY AT THE SERVICE DEPT WAS VERY HELPFUL AND APPRECIATED
SMOOTHLY THING WENT THERE JACKIE KLOSKY AT THE SERVICE DEPT WAS VERY HELPFUL AND APPRECIATED
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by JONESEARL175
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2025 -
Mark Christopher Auto Center responded
Thank you for your kind words, Earl! We’re thrilled to hear that you had a positive experience at Mark Christopher Auto Center and that Jackie in the service department was able to assist you effectively. We appreciate your feedback and look forward to serving you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Dropped off our only company delivery truck last Friday,
October 3rd, and was told when I made the appointment it would be while we waited or at least the same day. When we got there to drop off, we were t
October 3rd, and was told when I made the appointment it would be while we waited or at least the same day. When we got there to drop off, we were told that service needed to order the part and it would be Monday now instead. That's fine, but they should have known that because they knew what recall the truck was coming in for. Called throughout last week and COULD NOT get an answer from anyone about the status. Only received a text Wednesday evening that she would have an answer Friday, October 10th but still nothing. Finally had to pick up my truck Monday, October 13th and nothing was done. Also, no status on the part and no service advisor to speak to. I still have not heard anything about when or if the part was coming in or when I could bring my truck back in.
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by bbpowdercoating
Verified Customer
Verified Customer
Other Employees Tagged:
SERVICE ADVISOR WAS JACKIE BUT I DON'T KNOW IF THE LAST NAME WAS KLOSKY.
Oct 16, 2025 -
Mark Christopher Auto Center responded
Thank you for sharing your experience. I understand how important it is to have clear expectations and timely updates, especially when your business depends on a reliable vehicle. At Mark Christopher Auto Center, we aim to provide accurate scheduling and consistent communication, and your feedback about the recall process and follow-up helps us evaluate how we support our commercial customers.
If you’d like to talk more about your visit, I invite you to reach out to me directly. Your concerns are taken seriously.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Jackie and Jeff Izzy went above and beyond.
Very efficient and they certainly valued my time thank you so much.
Very efficient and they certainly valued my time thank you so much.
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by scumbago
Verified Customer
Verified Customer
Service Price Transparency
Oct 10, 2025 -
Mark Christopher Auto Center responded
Thank you for your wonderful review! I am thrilled to hear that Jackie and Jeff provided you with efficient service and valued your time. At Mark Christopher Auto Center, we strive to go above and beyond for our customers. We look forward to assisting you again in the future!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
First service on this truck at Mark Christopher.
Was hesitant to take it because the past few services performed on my 2019 GMC were subpar. I had spark plugs and waited changed and when I got my tr
Was hesitant to take it because the past few services performed on my 2019 GMC were subpar. I had spark plugs and waited changed and when I got my truck back and did an inspection I noticed that the technician had brok n my engine compartment harness mount on driver side. Nothing was mentioned to me. On another visit I had my brakes done on my 2019 in which they never replaced the brake monitor sensor which should be done every time with the brakes. I also had the battery changed out on my 2019 GMC sierra and the tech left one of the battery bracket bolts on my engine cowl in which I found later. I'm expecting much more from dealership service than I have received in the past. This last visit though with my 2025 GMC sierra checked out ok. I went through everything and did my own inspection just to make sure everything was done right. I think a little more quality control on your guys end after a vehicle has been serviced may put my mind more at ease in taking my vehicles to the dealership for service.
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by jimperry0
Verified Customer
Verified Customer
Service Price Transparency
Sep 28, 2025 -
Mark Christopher Auto Center responded
Thank you for sharing your experience with us, Jim. I appreciate your feedback regarding your previous services on your 2019 GMC and understand your concerns about the quality of work. It's great to hear that your recent visit for your 2025 GMC Sierra went well, but we recognize the importance of consistent quality across all services. We encourage you to reach out to us directly if you have any specific concerns or need further assistance. At Mark Christopher Auto Center, we strive to improve and provide the best service possible. Thank you for giving us the opportunity to serve you.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Great customer service and fast on resolving all issues
on the vehicle. I would definitely recommend GM.
on the vehicle. I would definitely recommend GM.
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by edwardolopez99
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2025 -
Mark Christopher Auto Center responded
Thank you for your wonderful review, Edward! We appreciate your kind words regarding the great customer service and fast issue resolution at Mark Christopher Auto Center. We're glad to hear you would recommend us. We look forward to assisting you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
I will never use this dealership again, either to
purchase a vehicle or to service any of my four Chevrolets. Negative experience starting with "Carlos" when I drove up and after a 2 hour wait for a
purchase a vehicle or to service any of my four Chevrolets. Negative experience starting with "Carlos" when I drove up and after a 2 hour wait for an oil change that was scheduled and ended with the service advisor Jacqueline Klosky not applying my Chevrolet rewards points as requested.
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by LSHRE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Carlos
Sep 21, 2025 -
Mark Christopher Auto Center responded
Thank you for your feedback. I understand you had a negative experience at Mark Christopher Auto Center regarding your scheduled oil change and the use of your Chevrolet rewards points. Your concerns are important to us, and we strive to provide a better service. Please reach out to me directly so I can discuss this situation in more detail. I appreciate your input and hope to improve your experience in the future.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Almost 3 hours for license plate holder installation so
what’s the reason for the appointment
what’s the reason for the appointment
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by dcelayaa
Verified Customer
Verified Customer
Service Price Transparency
Sep 21, 2025 -
Mark Christopher Auto Center responded
Thank you for your feedback. I understand your concerns about the wait time for your appointment and how it impacted your experience. At Mark Christopher Auto Center, we aim to make scheduled visits efficient and convenient, and your input helps us recognize opportunities to improve.
Please feel free to contact me directly if you’d like to share more details or continue the conversation. Ensuring your satisfaction is our priority.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932