Jack DePre | Page 6
Service Manager
Conicelli Toyota of Springfield
860 Baltimore Pike
Springfield, PA 19064
Dealership Experience
31 yrs, 9 mos
Industry Experience
44 yrs, 10 mos
Languages Spoken
English
79 Reviews
Write a Review79 Reviews of Jack DePre
March 22, 2024
Very pleased with the ease and convenience of scheduling on line. The wait at the dealership wasn't bad at all and my car was serviced promptly. on line. The wait at the dealership wasn't bad at all and my car was serviced promptly. More
Other Employees Tagged: Matthew Hoyle, Christina Randall, Alissa Fox, AJ Vanhart , Shawn Heffron
March 21, 2024
Joe Morales is very humble and professional sales representatives. The quality of the service is outstanding, I did not waste much time waiting for my car service appointment. representatives. The quality of the service is outstanding, I did not waste much time waiting for my car service appointment. More
Other Employees Tagged: Joel Morales
March 18, 2024
Hello, I was very disappointed with a wait time of almost 3hrs for an oil change and inspection on a low mileage, 2019 Toyota Camry. I was not kept up to date with the progress on my car. After almost 2hrs, 3hrs for an oil change and inspection on a low mileage, 2019 Toyota Camry. I was not kept up to date with the progress on my car. After almost 2hrs, I decided to check intermittently and was told by Alissa Fox, she did not have my file. I saw my keys by someone else stating the paperwork was being completed, after an additional half hour, I checked again as I needed to purchased new service and was not called back to the counter to apply when they rep had my paperwork. No explanation of cost or work performed was given. Just paid with my debit card. My arrival time to the dealership was 11am. My check out time was about 1:45pm. Not my usual experience with Toyota More
Other Employees Tagged: Alissa Fox
March 15, 2024
Work is performed properly, but service advisors have no concept of customer service. Waiting times are long, in part because service advisors do not check for completed jobs. The "free" state inspection concept of customer service. Waiting times are long, in part because service advisors do not check for completed jobs. The "free" state inspection offered to car buyers is deceptive, because they charge as much for the emissions test as most shops charge for both inspections. More
Other Employees Tagged: Christina Randall, Alissa Fox
March 12, 2024
Appointment was for routine maintenance. Service was explained to me as what was going to be covered for the service. The wait time was reasonable. Service was explained to me as what was going to be covered for the service. The wait time was reasonable. More
Other Employees Tagged: Alissa Fox
March 03, 2024
Quick, attentive, courteous, professional, and provided constant contact with progress of service in progress. As well, as provided an overview of services preformed. constant contact with progress of service in progress. As well, as provided an overview of services preformed. More
Other Employees Tagged: Matthew Hoyle, Alissa Fox , Cashier
March 01, 2024
Good service! Customer since 2005. As compared to online cost, parts are overpriced! Thanks you! Customer since 2005. As compared to online cost, parts are overpriced! Thanks you! More
Other Employees Tagged: Christina Randall , Paul