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JON CONWAY
JON CONWAY at Southern Ford
Refer Me

JON CONWAY | Page 2

LANE MANAGER

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

Contact Me
4.9
154 Reviews

Dealership Experience

3 yrs, 5 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.9

154 Reviews

Write a Review

154 Reviews of JON CONWAY

May 07, 2024

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Employee Rating

Jion kept me informed on all aspects of my vehicle maintenance progress. Vehicle was finished as requested More

by JIM3831
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Recommend Dealer
Yes
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May 08, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 07, 2024

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Service was great and fast and the price was excellent can’t wait to come back. More

by Mizelldevonte
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Yes
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May 08, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 07, 2024

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Fast friendly service. All were on time and very polite. My car was done when iexpecd. More

by mmeme1992
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Yes
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May 08, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 06, 2024

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Excellent service and very friendly atmosphere. Everything went right. Was treated exceptionally well. Would recommend More

by WARREN.EDWIN172
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, STEPHANIE SPANGLER, EDWIN WARREN

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May 08, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 06, 2024

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Stephanie and team were great. Highly recommend southern ford service department. Thorough and quick service. More

by STEFFIEROSE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, EDWIN WARREN

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May 08, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 06, 2024

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Would rate better but do to my recent bad experience I can't. My oil light is coming on oil is low again my car haven't been right since they double charged me for the wrong oil and they never put the oil More

by Julian
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Recommend Dealer
No
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May 08, 2024

Southern Ford responded

Julian. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnf@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 05, 2024

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Jon checked me in quickly and efficiently. I waited for my car in the lounge. The wait was not long at all. I do have a request- can you get Diet Pepsi or Dit Dr. Pepper in the soda machine?😃 More

by MJCRAFTY61
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Recommend Dealer
Yes
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May 08, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 05, 2024

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Mr Jon does a wonderful job with our vehicle. Excellent customer service, communication, professionalism, and knowledgeable. Timely service is always provided. More

by TWALKER7365
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Yes
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May 08, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 05, 2024

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Employee Rating

Great team, providing great service! If you’re new to the area, or looking for a dealer, this should be your home for sales and service! More

by Not the GM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, EDWIN WARREN

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May 08, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 04, 2024

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Employee Rating

Work was done on time and seams to be excellent. Will continue to use Southern More

by DAD02250
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Recommend Dealer
Yes
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May 08, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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