JD Main | Page 2

Mark Kia of Scottsdale was an unexpected gem.I HATE car Mark Kia of Scottsdale was an unexpected gem. I HATE car dealerships. HATE them. I’m the kind of car shopper who wants to wander around a car lot u Mark Kia of Scottsdale was an unexpected gem. I HATE car dealerships. HATE them. I’m the kind of car shopper who wants to wander around a car lot unbothered, without feeling like someone is jumping on me and forcing me to choose a car. I can’t tell you how many times I’ve stopped because I see a car I’m interested in, and the behavior of the salesmen literally DRIVES ME AWAY. That is the OPPOSITE of what happened at Mark Kia. There was a car I’d seen online in their used inventory, a pre-owned Cadenza Technology, beautiful car, great price. Lo and behold I contacted JD Main, one of their sales reps, and asked him if it was still available etc. we made an appointment t for me to come see him the following day after work. JD stayed in contact with me, not pushy at all, just verifying our appointment the day of, and even sending me a google maps link because they’re a little tricky to find. When I got to the dealership I was taken aback by their IMPRESSIVE collection of used and new vehicles….including everything from the Raptor to the Trackhawk to Lexus and even Tesla. So, of course, I let him know via text that I’d arrived but wanted to wander around a bit and see the options available. Unlike most “vulture” salesmen he totally just hung back and waited patiently for me to come to him and tell him I was ready. Except, of course, when he brought out water to combat the AZ heat. Needless to say…letting me breathe was the way to go, because I actually ended up purchasing that Cadenza the following day. His follow up was great, he helped me get in with the finance guy on good terms that outdid the credit union preapproval that I’d walked in with. JD IS GREAT. Promote that guy. Seriously. He made a believer out of me. And I LOVE my new car. More

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It was a great experience. The help we received was over the top. The people we work with were considerate and knowledgeable the top. The people we work with were considerate and knowledgeable More

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This is the 2nd Kia I have purchased from Mark Kia and both times it has been a great experience. I went into have my current Kia that I had owned for 9 years serviced and ended up buying a new car. JD w both times it has been a great experience. I went into have my current Kia that I had owned for 9 years serviced and ended up buying a new car. JD was very friendly and informative and applied no pressure to try to sell me a car. More

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I had a great experience at Mark Kia. JD was a personable,no pressure salesman. David Fattaleh was the finance director and explained everything thoroughly while possessing impeccable customer ser personable,no pressure salesman. David Fattaleh was the finance director and explained everything thoroughly while possessing impeccable customer service skills. The price out the door was actually a little less than I was willing to pay. The only downside was was that I waited over two hours for them to detail the truck before I drove it home, and it was a horrible attempt at detailing. I spent three hours the next day detailing it myself. They left soda spill residue, etc. on the leather seats. I would still recommend them to my friends as long as they don’t mind cleaning the new car themselves. More

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I will not ever buy a car anywhere else! I had the quickest, most honest, and best car buying experience at Mark Kia with JD and David, Maricella and Max! I work in the customer service industry mysel quickest, most honest, and best car buying experience at Mark Kia with JD and David, Maricella and Max! I work in the customer service industry myself and I have to say their customer service is top notch. JD was my sales person and he was so kind and knowledgable! He had all the answers to all of my weird questions and knew EVERYTHING about my new top of the line Sorento! David and Max made sure I knew all of my options with down payments, financing, leasing, interest, and everything in between. They were very thorough with all of my options and made sure I was fully understanding everything stated. I never once felt pressure to leave with a car right then and there, but once I drove all the cars, and knew all the things about the cars, I couldn't pass it up. Forget the great customer service, YOU NEED A NEW KIA SORENTO X LINE. Once I committed to my dream car Maricella in Finance had me in and out in what I feel like, was record time. They also give you a flash drive with all of your car records on it instead of printing out a million papers that you'll shove in a drawer at home, and that was so amazing to me. Way to save the planet Mark Kia! Overall, clean facility, so many cars to choose from (New and used, and all the models), and the friendliest staff. I will forever be a Mark Kia Customer! More

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Although it was late and a long evening that turned into a late night. I am very content with my purchase. I would recommend this dealership! a late night. I am very content with my purchase. I would recommend this dealership! More

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Very pleasant experience. Got the car we wanted and it was an easy transaction. JD was very helpful. And so was the rest of the staff. This is my first Kia and I may be a Kia lifer. was an easy transaction. JD was very helpful. And so was the rest of the staff. This is my first Kia and I may be a Kia lifer. More

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