Isai Nieto
Isai Nieto at Toyota of Rockwall
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Isai Nieto | Page 2

Toyota Brand Specialist

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75087

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4.9
57 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

57 Reviews

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57 Reviews of Isai Nieto

October 28, 2023

Dealership Rating
Employee Rating

Customer service is good but not great! ! You need to offer a car wash again that is just a given for a decent dealership. I would give you a3 star there is a lot of room for improvement at More

by gweenyth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 01, 2023

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 03, 2023

Dealership Rating
Employee Rating

Mr. Isai Nieto was a superb assistant in my purchasing a car. He was knowledgeable and answered all my questions. He was patient and kind, and I did not feel pressured in the process of buying a car. My hus More

by 3DRBRUN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Thomas , Ms. Aylin is a new employee, who also assisted us in purchasing our vehicles. She is a bright young lady!

Sep 05, 2023

Toyota of Rockwall responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Isai and congratulations on your new cars! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 20, 2023

Dealership Rating
Employee Rating

The salesman and the finance manager did a really good job. First time customers at this dealer, the dealer met my expectations. The salesman showed me the car and explained to me everything I needed to k More

by martinmurillo192
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 22, 2023

Toyota of Rockwall responded

Thanks, Martin, for sharing your thoughts about your experience with Toyota of Rockwall. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

June 30, 2023

Dealership Rating
Employee Rating

This is the second I’ve bought at Toyota of Rockwall and as always they were exceptional. Isai is the best!!!!!! More

by tgmoore4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2023

Toyota of Rockwall responded

Thank you so much for choosing Toyota of Rockwall! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 18, 2023

Dealership Rating
Employee Rating

Wish, that finance would would speed up process we were at Toyota for 5 hours before it was all done . We wanted to leave and forget about buying a car . Everything else Seam to be ok . More

by Johnny barron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Thomas, Aaron Pieratt

Jun 19, 2023

Toyota of Rockwall responded

Thanks for your feedback on your recent visit to Toyota of Rockwall. It's great to hear that we were able to assist you with choosing the perfect vehicle but apologize for the length of time. We will share your comments with the team.

June 14, 2023

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Employee Rating

Good prompt customers service. Friendly staff. Vehicle was ready to go. Sales staff to manager were open and attentive More

by copchop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2023

Toyota of Rockwall responded

Thank you so much for choosing Toyota of Rockwall! Congrats on your new purchase, and let us know if we can be of any more assistance!

April 03, 2023

Dealership Rating
Employee Rating

Always the best at Toyota! !! Never had a problem and are great at customer satisfaction! More

by Jacqueline Frausto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Guerrero

Apr 04, 2023

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jacqueline, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

March 25, 2023

Dealership Rating
Employee Rating

Mr Nieto was very professional, he gave me all the details on the vehicle and opportunity to drive test More

by Norma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2023

Toyota of Rockwall responded

Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Norma, and it was a pleasure having you at the dealership. We appreciate your review!

March 11, 2023

Dealership Rating
Employee Rating

Good service, friendly staff, highly recommended !Every time we come here ,we are very satisfied ! More

by 7214656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nehemias Lopez

Mar 13, 2023

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 08, 2023

Dealership Rating
Employee Rating

Always great service when I visit mostly the customer service. If any questions it’s always gladly asked! More

by Jacqueline Frausto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin McGuire , Carlos Perez

Feb 09, 2023

Toyota of Rockwall responded

Thank you so much for your kind words, Jacqueline, and for taking the time to leave us this wonderful feedback!

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