Isaac Hidder
Isaac Hidder at Bob Rohrman Schaumburg Kia

Isaac Hidder | Page 2

Service Advisor

Bob Rohrman Schaumburg Kia

1100 E Golf Rd
Schaumburg, IL 60173

not yet
rated
260 Reviews
not yet
rated

260 Reviews

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Dealership Experience

4 yrs, 7 mos

Industry Experience

8 yrs

260 Reviews of Isaac Hidder

February 01, 2023

Dealership Rating
Employee Rating

The service was quick and easy. The lot was absolutely packed, and made the experience harder than it needed to be. Isaac was very helpful, and I'd come back just for how knowledgea More

by adammpoznan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2023

Bob Rohrman Schaumburg Kia responded

Thanks for sharing about your experience with Schaumburg Kia. We appreciate your business, Adam, and hope to see you again soon!

January 28, 2023

Dealership Rating
Employee Rating

Timely service was given in a friendly atmosphere and I was able to leave on time for another appointment More

by STEFANLEHNERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaac Basurto, Brian Montes, MarK Robles

Jan 29, 2023

Bob Rohrman Schaumburg Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Isaac met your expectations. Thank you for choosing Schaumburg Kia, we look forward to having you as a valued customer for many years to come!

January 25, 2023

Dealership Rating
Employee Rating

Isaac was my service advisor and was great. He has been working with me trying to resolve the issues with my car and has been very patient. When he wasn’t available to talk I spoke to other ser More

by RMARTIN2188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MarK Robles, Steve, service department

Jan 25, 2023

Bob Rohrman Schaumburg Kia responded

Thank you for the review. We're glad that Isaac was nice to work with. We appreciate your trust in the Bob Rohrman Schaumburg Kia team to assist. If there is anything else we can do for you, please let us know.

January 21, 2023

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Employee Rating

Bobby and his team are amazing. I was in for a recall and the whole process was seamless and quick. The service department is so respectful, efficient and knowledgeable. More

by HOFFMANNFAMILY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaac Basurto, Brian Montes, Aaliyah Ortiz, MarK Robles

Jan 23, 2023

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 20, 2023

Dealership Rating
Employee Rating

Took in my Telluride with some concerns and they took time to investigate and gave us a shuttle to a nearby restaurant while we waited. They gave a great explanation of some solutions. More

by Erin J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2023

Bob Rohrman Schaumburg Kia responded

Erin, thank you for the five-star review! We are glad that your concerns were addressed and that you left confident with the Bob Rohrman Schaumburg Kia team. Safe travels!

January 17, 2023

Dealership Rating
Employee Rating

Have a good experience at the dealership from sales to finance delivery and service Great job Schaumburg KIA More

by THUMB3516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Ortiz , Anthony Longobardi, Tiffany Phillips very helpful and courteous

Jan 17, 2023

Bob Rohrman Schaumburg Kia responded

We are grateful to have your business and support. Thanks for taking the time to leave us a five-star review! - The Bob Rohrman Schaumburg Kia Team

January 15, 2023

Dealership Rating
Employee Rating

Friendly people pleasant to work with from chosing a vehicle, ordering being kept informed. The finance manager was great. The delivery preocess was exceptional. Thanks to to all More

by THUMB3516
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Tremmel, Kamarie Jones , Anthony Longobardi, Matthew Pavone, Aldo Rodriquez

Jan 16, 2023

Bob Rohrman Schaumburg Kia responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Bob Rohrman Schaumburg Kia. Safe travels!

January 13, 2023

Dealership Rating
Employee Rating

The service staff really take care of you. They are under staffed but are on top of things More

by RONCFISH67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fil Principato , Matthew Pavone, Christian and Rodrigo

Jan 13, 2023

Bob Rohrman Schaumburg Kia responded

Thank you for the great review! We appreciate your support and hope to see you back again at Bob Rohrman Schaumburg Kia. Safe travels!

January 13, 2023

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Employee Rating

Service was exceptional! Porter drove me to Starbucks and car was finished in a timely matter. Thanks Rohrman Kia!!! More

by Rcacini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Montes

Jan 13, 2023

Bob Rohrman Schaumburg Kia responded

Thank you for the review! We appreciate your support and hope to see you back again at Bob Rohrman Schaumburg Kia. Safe travels!

January 05, 2023

Dealership Rating
Employee Rating

I brought my car there 4 times and my car not fix . I have gas fumes coming from my tail pipes .They said that the way it suppose to be . I'm would really like for a manager to call me . I have a 2018 k More

by TERRYONSHORTER12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: It's another man that slim built that told me bout my car

Jan 09, 2023

Bob Rohrman Schaumburg Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Jan 09, 2023

Bob Rohrman Schaumburg Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Jan 09, 2023

TERRYONSHORTER12 responded

I just would like my car to be fix without your employees lying to me . Gas smell should not be coming from my tail pipes

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