Internet Sales & Marketing Department | Page 6

Efficient, helpful and polite Jan was extremely friendly and did not pressure us to make a decision. She clearly explained and demonstrated all of the features of our Pilot. She Jan was extremely friendly and did not pressure us to make a decision. She clearly explained and demonstrated all of the features of our Pilot. She made the experience very smooth and stress free. More

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Easy/no pressure We wanted to investigate new CRV EXL. Used Costco to take advantage of their pre determined discounted price. Added options and was able to apply Ro We wanted to investigate new CRV EXL. Used Costco to take advantage of their pre determined discounted price. Added options and was able to apply Roush Honda's senior 10% discount for our additional accessories. Was no stress experience. Our sales rep Spyros Tabone was awesome, as was Will our "closer"!! Thank you Roush! More

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Extremely Satisfied We are extremely pleased with the five-star care shown us by Jan Wilkins and others at Roush Honda. She was so easy to work with, pleasantly taking us We are extremely pleased with the five-star care shown us by Jan Wilkins and others at Roush Honda. She was so easy to work with, pleasantly taking us through the full cycle of purchasing our very first Honda. Jan was with us throughout the entire two weeks conscientiously answering our questions, resolving our concerns, and walking us through a complete orientation of driving and caring for our new purchase. Finally, there's that special treat--popcorn--she provided the day of closing. Thanks Jan. More

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Doug was great! We purchased our Toyota Avalon from Doug at Roush. He was great! Thanks for making our experience fun. We are completely satisfied by our experience p We purchased our Toyota Avalon from Doug at Roush. He was great! Thanks for making our experience fun. We are completely satisfied by our experience purchasing our vehicle at Roush. More

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Great place and staff The best things were prompt and friendly service. Sales personal didn't try to sell me anything, no pushing! They had a great inventory of autos to ch The best things were prompt and friendly service. Sales personal didn't try to sell me anything, no pushing! They had a great inventory of autos to chose from. I bought and drove home my new auto in one day! More

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What a positive experience! When shopping around town for a new Odyssey I crossed paths with Cameron Bryant. Mr. Bryant was the most professional and friendliest sales person I When shopping around town for a new Odyssey I crossed paths with Cameron Bryant. Mr. Bryant was the most professional and friendliest sales person I ran into. He kept following up by email and phone to see where I was in my search for a new car. Even though Roush did not have the color I wanted in stock, it was scheduled to come in within a few days after we first met in person. My family and I are happy with our new car! Mr. Dunlap was our finance person during the sale. He had most of the paperwork ready for us, and got us in and out. He was very professional in his job, and make it pain free. I am now recommending Roush to my family and friends for the best Honda buying experience in town! More

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Great Deal - Great Service! The salespeople I dealt with by email and in person, were prompt, courteous and well informed. As a widow doing this for the first time, I was nervous The salespeople I dealt with by email and in person, were prompt, courteous and well informed. As a widow doing this for the first time, I was nervous about the process, but I was well taken care of and without the high pressure of other dealers. The negotiation process was not adversarial and they let me keep the car overnight so my local mechanic could go over it. I was very impressed with their vehicle prep. I will DEFINITELY use them again, and recommend them to my friends & family. More

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Excellent from beginning to end I inquired about a new Accord on the Internet on Monday night and by Wednesday afternoon was driving home a new car. Their Internet staff introduced I inquired about a new Accord on the Internet on Monday night and by Wednesday afternoon was driving home a new car. Their Internet staff introduced me to Lexy on Tuesday. I gave her the KBB fair market value that I wanted to pay and she was able to meet that price with no haggling. The car I wanted was in high demand but Lexy made the deal happen because I am a loyal customer. She went out of her way to drive me to the auxiliary lot and let me look at the actual car. She made sure everything was explained and was very helpful.. Roush Honda has always been great to work with for sales and I have also never been to a better run service department. More

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New Civic Just traded in my 8 year old Volvo with 100K miles and purchased my new, 2015 Civic from Roush. We're on our 4th Honda, and have bought a Honda Odysse Just traded in my 8 year old Volvo with 100K miles and purchased my new, 2015 Civic from Roush. We're on our 4th Honda, and have bought a Honda Odyssey minivan previously from Roush, but I shopped around to make sure I was getting the best deal. I walked out of several other dealers prior to buying from Roush. I generally HATE the car buying process, and have no patience for games. From the first interaction, my salesperson, Lexy, was honest, upfront and not overly aggressive. The pricing was fair, there were no games to be played. The additional discount I received by inquiring about CostCo member pricing sealed the deal. From first contact to final paperwork was about 1 week's time. The process was easy, the staff helpful and polite. I'm paying a very reasonable price for a brand new car, at a dealer I trust. I'd recommend Roush to anyone who asks. More

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Great Experience! This was my first time actually purchasing a new car (always did used cars), and I was a bit apprehensive. However, it was actually a very pleasant ex This was my first time actually purchasing a new car (always did used cars), and I was a bit apprehensive. However, it was actually a very pleasant experience. Roush was recommended by my co-workers and I am glad I listened. Sam was the salesman who worked with me and I appreciated his time. Although it was busy, he always came back to check in on me and so on through the process. I am really enjoying my first new car (Accord Sport 2015) and my first Honda ever. Mike Dunlap was also helpful going through the paper work with me Highly recommend this dealer and Sam. Thank you! More

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