Ian Haas | Page 18

Service Manager

Dahl Ford - Davenport

1310 E. Kimberly Rd.
Davenport, IA 52807

4.6

171 Reviews

4.6

171 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (171)

171 Reviews of Ian Haas

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November 14, 2014

Dealership Rating

Great Sales and Body Shop, but the Service Department lacks Great purchase experiance and had issue that the body shop fixed immediately. The service department is where I had had issues. Seems to be lack of kn Great purchase experiance and had issue that the body shop fixed immediately. The service department is where I had had issues. Seems to be lack of knowledge and care when it comes to on going safety issues with the vehicle that was bought brand new. Since they can't find reasons or anything they dismiss it and say it is fine. Because of this I wont even consider buying from them again, i don't care how good of a deal it is or how much they give me for a trade. I wish we had never bought from them in the first place. More

by joker31698

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Allan Jackson , Randy Oler, April Ricketts, Matt White

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Nov 19, 2014 -

Dahl Ford - Davenport responded

At Dahl Ford we strive for customer satisfaction, to hear you had such a negative experience is something that we take very personally. Our intention is to create customers for life with our outstanding customer service & satisfaction. We apologize for any negative experience that you have encountered in any department of our dealership. We would like to further discuss what can be done to rectify this situation. Please contact Randy Oler, our Service Director, at (563) 391-2600, or through email at RandyOler@Dahlford.us. or if you prefer to speak with our General Sales Manager, Tim Thompson, please contact him at (563) 391-2600, or through email at TimThompson@Dahlford.us We hope to hear from you soon. Regards, Dahl Ford Davenport, Inc.

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