Hugo Ayala

The team made the buying experience a pleasure. My questions were answered quickly and efficiently. Vehicle was prepped and ready. My questions were answered quickly and efficiently. Vehicle was prepped and ready. More

by PETER@VANVALIN.NET Verified Customer Verified Customer

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Very helpful. Always try to do something to help the buyers .know Hugo from least 13 years. Very nice people Always try to do something to help the buyers .know Hugo from least 13 years. Very nice people More

by joezatarain Verified Customer Verified Customer

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Very honest and up front with all the information. Answered all my concerns and questions to my satisfaction Answered all my concerns and questions to my satisfaction More

by STEVENLASS55 Verified Customer Verified Customer

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Very cool and helpful, always nice service, attitude, respect , thanks Rupe and Hugo Ayala , thanks all team respect , thanks Rupe and Hugo Ayala , thanks all team More

by joezatarain Verified Customer Verified Customer

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Nice people and great service. Would recommend to everyone ... When I'm looking for a new car I will go back Would recommend to everyone ... When I'm looking for a new car I will go back More

by RATEBBENS Verified Customer Verified Customer

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The sales experience at Ray Chevrolet was very good. They were able to locate the perfect vehicle at a good price. The trade in allowance was very fair. The sales team is friendly yet professional. They were able to locate the perfect vehicle at a good price. The trade in allowance was very fair. The sales team is friendly yet professional. More

by JOHNBART1955 Verified Customer Verified Customer

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This was an amazing dealership. They provided ample help with the entire car buying process!! They provided ample help with the entire car buying process!! More

by JMENDLIK06 Verified Customer Verified Customer

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Ray Chevrolet was great to deal with on our new truck purchase. Hugo is the best! purchase. Hugo is the best! More

by LAURAPAGAN Verified Customer Verified Customer

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The first 30 seconds at Ray Chevrolet were more positive than the 2 hours I spent at a different dealership in the city. From the admin staff, to the salesmen, to the finance guys— everyone was so kind. Eve than the 2 hours I spent at a different dealership in the city. From the admin staff, to the salesmen, to the finance guys— everyone was so kind. Evelyn, Carrie, Hugo, Oliver, and DJ were all awesome. These are real, down to earth people who will treat you with respect, honesty, kindness and care— totally worth the drive from downtown Chicago. They worked hard to get us to our desired monthly payment on our beautiful 2025 Chevy Trax, and it resulted in the most relaxed and fun time I’ve ever had spending $30,000 😂 Whether it’s your first time buying a car (like me) or you’re a seasoned car owner, I absolutely recommend Ray Chevrolet for a smooth, cooperative and comfortable car buying experience! More

by NKAUFMAN0 Verified Customer Verified Customer

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If integrity is important to you as it is to me do not do business with Ray Chevrolet. I put a deposit on a truck May 12. At 9:30 at night June 2 which is the last day of their financial before the new promo business with Ray Chevrolet. I put a deposit on a truck May 12. At 9:30 at night June 2 which is the last day of their financial before the new promotions come out. I got a phone call from Arnold the manager wanting to complete financing. I told him it was not appropriate to try to push that late. Last month it was 0% financing this is 2.9% financing plus, I also lost $2000 Chevrolet incentives.So the truck was finally delivered to Chevrolet this is not Ray Chevrolet's lot. This is the lot where they transfer all of to the different dealerships. And at that lot the tires were stolen that is not Ray Chevrolet's fault but what is their fault is lyingto me when they knew full well what was going on with the truck. I asked Arnold the manager what was going on and he told me he had no idea when he 100 what was going onhe has no integrity. As far as the salesman goes Hugo in a month and a half. I never once spoke with him. I would call this dealership and they would hang up on me or they would tell me they were going to call back and never did this happened at least 10times probably more without a doubt the most unprofessional car dealership I have ever had the displeasure of dealing with. They have no integrity in my eyes are no better than a used car lot buyer beware. I gave them a deposit May 12 it is June 27 and I told them today to refund my money. I have purchased a truck elsewhere. I have also filed a complaint with Chevrolet. Not that it will do much good. More

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