Hemanshu. Bagga
Hemanshu. Bagga at Norm Reeves Hyundai Superstore
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Hemanshu. Bagga | Page 4

Assistant Service Manager

Norm Reeves Hyundai Superstore

10901 East 183rd St.
Cerritos, CA 90703

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4.7
61 Reviews
4.7

61 Reviews

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61 Reviews of Hemanshu. Bagga

April 15, 2024

Dealership Rating
Employee Rating

Too long of a wait for. a tire patch. Especially with an appointment. Agent was nice and professional. Please consider shorter waiting times for customers. More

by Alicevillescaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Norm Reeves Hyundai Superstore responded

Thank you for your feedback. We appreciate your patience and kind words about our team. We'll definitely look into improving our wait times to better serve you in the future.

April 09, 2024

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Employee Rating

The dealership's service area seems to be managed well by Heman. I bought my car at this dealer in 2015 More

by Vticker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Lingao , Mohamed Jabar

Apr 11, 2024

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with Heman and our service team! We're glad to hear that you had a great buying experience with us in 2015. We appreciate your support and hope to continue serving you in the future.

April 09, 2024

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Done super fast, didn’t have to wait long, nice customer service, and my car was taken car of properly More

by Hinaheni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Lingao

Apr 11, 2024

Norm Reeves Hyundai Superstore responded

Thank you for choosing us for your car service! We're thrilled to hear you had a positive experience and that your car was well taken care of. Looking forward to serving you again in the future!

March 28, 2024

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Norm Reeves Hyundai has earned my trust and loyalty. They have consistently made my Elantra's service needs, efficient and effective. I drive away knowing I have had the best care for my car. Their p More

by verag90660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that you've had such positive experiences with our team. We're committed to providing top-notch service to all our customers, and we look forward to serving you again in the future.

March 22, 2024

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After calling (which was recommended), to give time I would be picking up my car, I had to wait more then 20 minutes. The time before when I had my car serviced I had to wait 45 minutes. Not happy about More

by Mommykins3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Lingao

Mar 26, 2024

Norm Reeves Hyundai Superstore responded

We apologize for the inconvenience you experienced during your recent visits. We value your time and will work diligently to ensure prompt service in the future.

February 20, 2024

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Employee Rating

Timely manner staying in touch and understanding with explanation appreciate your great service staying on top of the conversation and being respectful of the situation More

by Yasminjaved
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Lingao

Feb 21, 2024

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We strive to provide excellent service and clear communication at all times. We're delighted to hear that your experience with us met your expectations. We appreciate your support!

February 11, 2024

Dealership Rating
Employee Rating

It’s a good dealership to not just get serviced in but to also buy cars in. Reason being on why I say this is because my vehicle was also bought here. Every staff has been extremely friendly and helpful. More

by Zahir Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Lingao , Candice Del Rorasio Roxas 5 stars

Feb 13, 2024

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that your experience at our dealership has been positive both in terms of service and purchasing a vehicle. We appreciate your support and look forward to serving you again in the future.

January 30, 2024

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Employee Rating

Wait time to schedule appointments is awful. Two and three weeks out for major servicing is outrageous. I was told told just have car towed. I am trying to prevent that from occurring. More

by dsherman4034.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Lingao

Jan 31, 2024

Norm Reeves Hyundai Superstore responded

We sincerely apologize for the inconvenience you've experienced with our appointment scheduling. We understand the importance of timely service and will work to improve this. To discuss this further please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

January 20, 2024

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Employee Rating

Didn’t fix the issues I came in to solve. And I had to pay 160 dollars when they did nothing to the car and when I bought the car I bought the full coverage warranty and everything More

by wbeaufore.169
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Justin Lingao

Jan 23, 2024

Norm Reeves Hyundai Superstore responded

We're sorry to hear about your experience. We value your feedback and would like to discuss your concerns further. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

January 17, 2024

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Employee Rating

Very efficient and contact the client right away to informed what they have found during the inspection. More

by emboydad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're committed to delivering efficient service and keeping our clients informed. We appreciate your feedback and look forward to serving you again.

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