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Hazem Radwan
Hazem Radwan | Page 31
SERVICE MANAGER
Dana Ford Lincoln
266 West Service Rd.
Staten Island, NY 10314
400 Reviews
400 Reviews
Write a ReviewDealership Experience
7 yrs, 5 mos
Industry Experience
7 yrs, 5 mos
400 Reviews of Hazem Radwan
July 20, 2021
Hi ! Another excellent customer service experience at Dana Ford. Thank you Harley , Has and the entire customer service team for resolving issues efficiently and amazing customer service as always Dana Ford. Thank you Harley , Has and the entire customer service team for resolving issues efficiently and amazing customer service as always More
by KRISTINEMARIESHATKIN
Verified CustomerOther Employees Tagged: Harley and the entire team in service
July 07, 2021
Car took a very long time to repair. Originally there was no loaner available until I called back and ask. 2 tires and rims had to be replaced. After getting the car back there was a loud humming from the wh no loaner available until I called back and ask. 2 tires and rims had to be replaced. After getting the car back there was a loud humming from the wheel. Called back and Dana said they can see it 8/4 (one month wait). I took the car to my local mechanic and it was the bearings, which I though Dana would have found when they replace 2 rims and tires due to a large pothole I hit. The rep Has was very good, just that I am done with Dana going forward. This is not my first time having a problem. More
by ebror316
July 02, 2021
Great service, Sales rep was informative and helpful with the vehicle I wanted. Finance guy is a “good egg” great guy! Thanks Jeff, Hamze, & Ryan the vehicle I wanted. Finance guy is a “good egg” great guy! Thanks Jeff, Hamze, & Ryan More
by MillieR
Other Employees Tagged: Jeff Beyer, Jesse Cognetta, John Daly, Chris Cognetta, Ryan Peters, Keith Curran , Amanda Anderson, Theresa McMahon, Steve Riccardone, Hamze
June 30, 2021
Terrific service and will be back for next service ok More
by daboss2391
Other Employees Tagged: Collin Romer , Danielle Barbaria, Katiey Choi, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Michael Varela
June 30, 2021
Terrible management, charged me 27,218 point for a visit which no service has been performed and the car is under warranty. I am so sorry i have set foot in this dealership since I've been having problems w which no service has been performed and the car is under warranty. I am so sorry i have set foot in this dealership since I've been having problems with the car from the minute I picked it up. 8 months later and the problem is still there. Looking into lincoln buying back the car. More
by simon0910
Other Employees Tagged: Keith Curran , Michael Varela
June 30, 2021
Our experience was quick and easy. We always have a great experience. The staff is always friendly and accommodating. This is why we will continue to purchase our vehicles from Dana. experience. The staff is always friendly and accommodating. This is why we will continue to purchase our vehicles from Dana. More
by mikemele
June 27, 2021
Sales team very informative service very responsive my car was worked on and was out of the dealership in good time car was worked on and was out of the dealership in good time More
by fc6148
Other Employees Tagged: Mike Sauber, Vincent Langilotti, Ching Poon , Abdul Azeez, Danielle Barbaria, Patrick Ciotola, Patricia Farag, Mary Graffeo, Nicholas Squeo
June 25, 2021
Collin Romer is very knowledgeable and helpful! I received great customer service and will be bringing my car back to dana ford in the future. received great customer service and will be bringing my car back to dana ford in the future. More
by ALYSSAS2289
Other Employees Tagged: Collin Romer
June 20, 2021
Thanks for the service very friendly staff I’m very happy thanks to you all to make easy for me my car was handled to in perfect condition thanks to you all to make easy for me my car was handled to in perfect condition More
by Orelbicandelario10
Other Employees Tagged: Collin Romer , Danielle Barbaria, Katiey Choi, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Michael Varela
June 19, 2021
The service on my car wentWell BUT I was told they The service on my car went Well BUT I was told they were Also doing my RECALL on my 2017 Ford Edge. When I got There I was told they did not Have The service on my car went Well BUT I was told they were Also doing my RECALL on my 2017 Ford Edge. When I got There I was told they did not Have the part. Not available yet. BUT I received a letter saying parts are available. Are the parts available or not. That is the question. It's a Recall brake problem which I think is very important. I am not happy that the Recall Did not get fixed... Also have a Recall on my Lincoln MKX again. Airbag again. PLEASE LETS GET THE PARTS AND GET THIS FIXED ASAP... Thank you J J Benedetto More
by joyb315
Other Employees Tagged: Collin Romer , Danielle Barbaria, Brieann Driscoll
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