Hassan El Hakim | Page 16

Our salesman, Ash, is great. No pressure, explains things well, a very calm, easy going. He went out of his way to help us, especially on pick-up day of our vehicle. My only real No pressure, explains things well, a very calm, easy going. He went out of his way to help us, especially on pick-up day of our vehicle. My only real complaint is with the dealership and the numerous add-ons. For example, dealer istalled options, $2499.00; electric filing fee $559.55; PTA fees $189.00; DOCUMENTATION FEE $1,198.00; license fee $500.00; and Doc-stamp tax $277.20; Most of these fees are not part of the required fees in the state of Florida. In addition, most of these fees are higher in Sarasota than elsewhere in the state. If it weren't for Ash (our salesman), I probably would have gone elsewhere to purchase my BMW X5. One other thing don't bother to trade your car in at Sarasota BMW, they low ball you. I soldmy BMW X3 to Carmax for $4,000.00 more then BMW of Sarasota offered me. The car was in excellent condition and low mileage. More

by sb Verified Customer Verified Customer

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Excellent on all fronts. Very responsive and accommodating. Process was easy and sime to finish. Very responsive and accommodating. Process was easy and sime to finish. More

by osman1 Verified Customer Verified Customer

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Mario is amazing! ! Explains everything and offers ideas and options I didn’t think of. Great service thank you ! Explains everything and offers ideas and options I didn’t think of. Great service thank you More

by ronyork7 Verified Customer Verified Customer

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Was not impressed with the financing information and the time it took to receive it from the sales person.. time it took to receive it from the sales person.. More

by lsearl Verified Customer Verified Customer

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The BMW dealership in Sarasota has consistently been professional as was the salesman I worked with, Jack Hojnacki. This is the second BMW I have purchased from him. professional as was the salesman I worked with, Jack Hojnacki. This is the second BMW I have purchased from him. More

by yatchit Verified Customer Verified Customer

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Shubi was fantastic! He welcomed me right away and made me feel very comfortable! He was super knowledgeable since he drives an X5 himself and he answered all my question He welcomed me right away and made me feel very comfortable! He was super knowledgeable since he drives an X5 himself and he answered all my questions. I ended up leaving the dealership to shop around and he followed up in a very pleasant way and I ended up going back and buying a car from him! Thank you for the wonderful experience, Shubi! More

by Info Verified Customer Verified Customer

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Everything was pleasant with one exception. The time between closing the deal and waiting for and finishing the paperwork was close to two hours where I signed my name nearly forty times. To The time between closing the deal and waiting for and finishing the paperwork was close to two hours where I signed my name nearly forty times. To put things in perspective I bought a house in Sarasota three years ago and used zoom for the closing in less than 30 minutes. More

by cwitonsky Verified Customer Verified Customer

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This dealership and service department are always quick, efficient, and professional. Brooke has always been my go to service advisor. efficient, and professional. Brooke has always been my go to service advisor. More

by smcclory Verified Customer Verified Customer

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Fast and efficient. Easy to deal with and sales and finance guys were amazing! Staff stayed late to assist us in the purchase before going out of the country. When we re Easy to deal with and sales and finance guys were amazing! Staff stayed late to assist us in the purchase before going out of the country. When we returned everyone helped to complete my training and delivery process. More

by BVENABLE76 Verified Customer Verified Customer

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Shubi was wonderful! He worked with us to find a car that is what we wanted. He was patient and gave us time to think through our decision He worked with us to find a car that is what we wanted. He was patient and gave us time to think through our decision More

by haneyt2003 Verified Customer Verified Customer

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