Hamzeh El Qawasmi | Page 17

Hamzeh and Bettenhausen are the best!! I couldn't be more pleased with my experience at Bettenhausen CDJ and my salesman Hamzeh. They were a shining light in what I would consider one of my I couldn't be more pleased with my experience at Bettenhausen CDJ and my salesman Hamzeh. They were a shining light in what I would consider one of my darkest and worst car searching experiences of my life. I had been searching for my new car for almost a month now and in that time dealt with some pretty shady dealers in the process (one even sold a car out from under me after I had signed paperwork and put money down!). So, naturally, when I got to Bettenhausen I was on edge with dealers in general. Boy did they put me at ease. Hamzeh was extremely friendly and courteous. He made me feel right at home the instant we met. As a matter of fact, he had the car pulled up front, with my name on it, and he was waiting right outside for me when I arrived. And it wasn't the typical salesman swarm when you pull in and you can tell that all they care about is adding some digits to their paycheck. Quite the opposite actually. Hamzeh was very enthusiastic but not overly forward. It was like as if a good friend of mine was there to show me this awesome new car he had. I didn't feel any pressure at all and Hamzeh made every effort make sure I felt welcome. You can tell that he, along with the dealer itself, really care for their customers. Just to show how awesome they are let me tell you about an issue I had with my financing. This issue had nothing to do with the dealer as I actually showed up with my own financing that I wanted to use (which they had no issue with). Well turns out that the financial institution I chose to use (Nationwide, DO NOT use them unless you like dealing with issues) for some reason, unknown to me, decided to cancel my loan (without letting me know they had done so) and not send the payment to Bettenhausen. Now any other dealer would have been hounding me daily asking for their money, but they were very professional about the entire situation. They worked with me and my financial institution to get everything straightened out and even though it took nationwide 2 WEEKS to get them paid, they never became unprofessional or threatening in any way. I can honestly say that I was extremely embarrassed about the whole financial debacle Nationwide put us through, but Hamzeh was always reassuring and showed me that not all dealers are alike. Not all salesmen are alike. Hamzeh and Bettenhausen has earned a customer for life and I will be sure to tell everyone I know that they are the place to go! Thank you Hamzeh and Bettenhousen! More

Helpful 3

Report | Print

Awesome! I came in here with the idea of purchasing a jeep, used. However, Hamzeh was an awesome help. He was standing right at the door when I first arrived, I came in here with the idea of purchasing a jeep, used. However, Hamzeh was an awesome help. He was standing right at the door when I first arrived, was totally honest with me and gave me a great deal of advice about what to do. I ended up leaving with a brand new 2017 Chrysler 200 and I love love love it! If you are looking for great, honest, helpful, trustworthy dealerships I say go to Bettenhausen. This guy worked with me from sun up to sun down and in the same day I left with something I didnt even think I could have. Thank you so much! More

Helpful 3

Report | Print

Great Dealrship 4 mins · I have been buying cars for more than 25 years and my experience with buying a car from Bettenhausen Chrysler Dodge Ram was by far the bes 4 mins · I have been buying cars for more than 25 years and my experience with buying a car from Bettenhausen Chrysler Dodge Ram was by far the best, sales manager Hamzeh El Qawasmi was the best part of it, he exceeded my expectations when it comes to knowledge and treatment, I was surprised by the cleanliness and neatness and the amenities they have . they looked not like sales people to me, they looked like a family and treated me like one of their own. I will always buy cars from here from now on. Thank you Hamza and thank you to all of Bettenhausen family More

Helpful 4

Report | Print

Great Service at Bettenhausen In and out in a breeze. Dealer even helped me put some of the down payment on my credit card to get the points. Was able to take the car out to lunch In and out in a breeze. Dealer even helped me put some of the down payment on my credit card to get the points. Was able to take the car out to lunch alone with my wife to see how it felt driving and parking it. Loved the entire experience. My salesman didn't feel like a salesman. More like a guide or a helping hand into making the right decision. Had a great experience. More

Helpful 3

Report | Print

Excellent Our experience with Bettenhausen has been a pleasurable one. After visiting numerous dealerships trying to find the best deal, Hamzeh El Qawasmi made Our experience with Bettenhausen has been a pleasurable one. After visiting numerous dealerships trying to find the best deal, Hamzeh El Qawasmi made it happen. His professionalism was remarkable and I am happy to have given them my business. More

Helpful 5

Report | Print