Haliey Smith
Haliey Smith at Laird Noller Ford of Lawrence
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Haliey Smith

Service Advisor

Laird Noller Ford of Lawrence

935 West 23rd St
Lawrence, KS 66046

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4.5
26 Reviews
4.5

26 Reviews

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26 Reviews of Haliey Smith

May 23, 2024

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Employee Rating

said work was not completed took forever to get a loner car hopefully this repair will fix it More

by LOFTUS.JOHN
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Recommend Dealer
No

Other Employees Tagged: Josh Andrew , Calo

May 23, 2024

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The servise for us old people is terrible . Before we could drive through and talk to someone and never get out of the car. Now it sucks and I won’t use you again. It’s sure not user friendley. More

by B.SNODGRASS
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Recommend Dealer
No

May 23, 2024

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The staff is always very friendly and the facility is always clean but my service was a little slow. I said I was leaving and going to pickup but I should have said waiting because I was going to run a More

by joelunn2
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Recommend Dealer
Yes

Other Employees Tagged: Josh Andrew

May 21, 2024

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Not trustworthy or honest. Won’t use again. Thirty year customer never treated so poorly. More

by William Montgomery
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Recommend Dealer
No

May 21, 2024

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Seemed like 1 1/2 hours to wait for a “lube, oil and filter” appointment was excessive. I arrived at (or before) the designated time, 30 minutes elapsed before my car was even driven into a service bay More

by mks2
Service Price Transparency
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Recommend Dealer
No

May 18, 2024

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Good service, just when I walked in wasn’t clear at first who to check in or be helped by. More

by JAREDKATZEN
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Recommend Dealer
Yes

May 14, 2024

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Reception is always super nice and welcoming and they don’t bother me when I fall asleep lol More

by EBARNES1023
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Recommend Dealer
Yes

May 11, 2024

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Great service…. Haley was awesome, knowledgeable and courteous.I’ll definitely be back for other services in the future. More

by BORNSTEWART
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Recommend Dealer
Yes

May 09, 2024

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Great service in a timely manner. The service writer was great to work with and was in communication often. More

by jvrdhall5
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Service Communication
Recommend Dealer
Yes
May 10, 2024

Laird Noller Ford of Lawrence responded

We're delighted to hear that you had a great service experience with us! Providing timely and excellent service is our priority, and we're glad that our service writer made your experience smooth and kept you well-informed throughout the process. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future!

May 07, 2024

Dealership Rating
Employee Rating

I was Kept informed of progress of repairs and possible needed maintenance in the future. More

by gfcowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Laird Noller Ford of Lawrence responded

We're glad to hear that you were kept informed throughout the repair process and about potential future maintenance needs. Keeping our customers informed and educated about their vehicles is important to us, and we're happy that we could provide you with that level of service. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

1

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