Haley Brackett
Haley Brackett at Ford of Galesburg

Haley Brackett

Service and Sales Liaison

Ford of Galesburg

2201 W Main St
Galesburg, IL 61401

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4.7
133 Reviews

Hello, I'm Haley, an experienced and dedicated Customer Care Liaison with a passion for providing exceptional support and fostering positive relationships between customers and businesses. My role involves actively listening to customer inquiries, addressing concerns, and finding effective solutions to meet their needs. I pride myself on my ability to empathize with customers while maintaining a professional demeanor. Through my strong attention to detail and commitment to continuous improvement, I contribute to enhancing customer satisfaction and loyalty. My goal is to ensure every customer interaction is positive and productive, fostering strong relationships between clients and businesses.

Dealership Experience

2 yrs, 1 mo

Industry Experience

2 yrs, 1 mo

Languages Spoken

English English

4.7

133 Reviews

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133 Reviews of Haley Brackett

July 30, 2025

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They were very kind and helpful. They took excellent care of me and my dog. More

by MICHAEL.HOYLE84
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Recommend Dealer
Yes

July 26, 2025

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Very friendly staff very accommodating to your needs. Love the valet service plus delivery of my vehicle. More

by cwessels
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman , Kelsi

July 25, 2025

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Service was very accommodating. Valet pick service is awesome. The repair was quick and thorough. I will always buy Ford More

by Scott
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman, Erick Lopez

July 15, 2025

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Very good service and pleasant personnel. Very clean and informative. Would highly recommend for anyone. More

by terithompson06
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Yes

July 05, 2025

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I went in and they made me a new key fob, quickly and very nice More

by Lilswabby41
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Yes

June 26, 2025

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I realize it is still new, They are getting better with details. Service desk was very good. More

by evans_danita
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Recommend Dealer
Yes

Other Employees Tagged: Kensie

June 25, 2025

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Got me in pretty quickly but had to come back 2 more times to have problem fixed. More

by Kmacmc82
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman

June 14, 2025

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They were fast and did a good job. One problem they told me there would be no charge because I had points I could use. My husband took the car in and they charged him for the oil cha More

by Nswebber1
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Recommend Dealer
Yes

June 05, 2025

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Ford of Galesburg always takes good care of my vehicles. They always go above and beyond in all areas. More

by christyperkins2231
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman, Erick Lopez

June 03, 2025

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Love that they pick up and deliver and take care of senior citzens in area More

by coates56
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman

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