HENRY DELGADO | Page 97

The service took to long 4 1/2 hours to change tires and alignment and the alignment is still off and pulls to the left alignment and the alignment is still off and pulls to the left More

by LANAWASHINGTONM Verified Customer Verified Customer

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Excelente Services and Faster, Good Options. I’m happy with my car. They answer all my questions and show me all the possibly options. Thank you with my car. They answer all my questions and show me all the possibly options. Thank you More

by SANDRAT.VANEGASMARIN Verified Customer Verified Customer

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I went to get my tints done and they cracked the top passenger corner of my front windshield of new car and manager Norman Frantz refuses to take responsibility for damage on my new vehicle and no one h passenger corner of my front windshield of new car and manager Norman Frantz refuses to take responsibility for damage on my new vehicle and no one has returned my call to resolve this More

by blindethix914 Verified Customer Verified Customer

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I think the best dealership I been too excellent experience work done on time customer service wonderful I definitely will recommend family and friends to this dealer experience work done on time customer service wonderful I definitely will recommend family and friends to this dealer More

by EDWINANGEL3711 Verified Customer Verified Customer

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#1 in south Florida, congratulations. This may favor dealer. I always recommend. Any body who needs a new car stop by and get one of the best car in the market. dealer. I always recommend. Any body who needs a new car stop by and get one of the best car in the market. More

by VICTORH.CAICEDO Verified Customer Verified Customer

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Al Hendrickson Toyota is my dealership for near 20 Al Hendrickson Toyota is my dealership for near 20 years. I'm very satisfied with every visit to the place or it's a new car purchase or service Al Hendrickson Toyota is my dealership for near 20 years. I'm very satisfied with every visit to the place or it's a new car purchase or service. More

by esirotin818 Verified Customer Verified Customer

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My 2019 Toyota Highlander Hybrid with 10,000 would not start. I tried calling the Service Dept to talk with a mechanic knowledgeable with Hybrids but no one was available. My call was returned by Jennif start. I tried calling the Service Dept to talk with a mechanic knowledgeable with Hybrids but no one was available. My call was returned by Jennifer about 15 minutes later but we were disconnected and she never even tried calling me back. I called the Service Dept again but could not get through. I called AAA, they came out and jumped the battery and I brought the car in for service. It was repaired and while the car was in the shop I had a 10000+ check done. I take very good care of my cars. My suggestions: 1. If your service personnel are not wearing a name tag or name badge they should identify themselves to you. 2. During a vehicle inspection why can't your people check the tires? I got home and checked my tires and they were all 1-3 pounds under inflated. That should be routine and a nice gesture for your customers that are loyal to your dealership. 3. If a customer gets disconnected, please try calling them back. That is common courtesy. 4. When I got my car back it was full of bird droppings that were not there when I dropped it off. Why can't you make it a common gesture to wash my car when you give it back to me. To go above and beyond a customers' expectations should be something you should do every day. I'm in sales and I treat my customers like gold because they are very important to me. I go above and beyond every day and so should you. Also, I don't think it is very professional to have your salesmen outside the front of your dealership smoking and goofing around. It looks bad and who wants to walk in your front door through a cloud of smoke. Just a few suggestions to help you make me want to come back. More

by mconrad5546@gmail.com Verified Customer Verified Customer

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Cuando vas a comprar te tratan bien ,cuando lo compras y vas eres uno más ,fui por una goma con un rav 4 2021acabado de comprar,con so lo 2000 millas y me querían xkavar 224 el listón lo hice con una atenci vas eres uno más ,fui por una goma con un rav 4 2021acabado de comprar,con so lo 2000 millas y me querían xkavar 224 el listón lo hice con una atención ejemplo por 156 More

by JLRIVASP Verified Customer Verified Customer

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I had a very good experience when a brought the Toyota Corolla 2006 for the Air Bag Recall for the part replacement, the service department team and especially my service advisor Henry Delgado was very a Corolla 2006 for the Air Bag Recall for the part replacement, the service department team and especially my service advisor Henry Delgado was very attentive to detail and exceptionally fast to get my vehicle properly serviced. I will recommend the service team to anyone who needs them. Thanks a lot. More

by CARLOSLLANO40 Verified Customer Verified Customer

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All was good. I have nothing but good experiences whenever I come in. The service experience is great and never a worry or bother.I always will come to Al Hendrickson Toyota. whenever I come in. The service experience is great and never a worry or bother.I always will come to Al Hendrickson Toyota. More

by TRCMCCALI Verified Customer Verified Customer

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