HENRY DELGADO | Page 90

Toyota of Coconut Creek responded

I am sorry to hear that your visit took longer than we had anticipated. We strive to deliver a seamless service experience for our guests, and it is never our intention to inconvenience them. I assure you that we will use this feedback to work towards improving our efficiency and our waiting area in the future. If there is anything more we can do to assist you or anything else you would like to share, please don’t hesitate to reach out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

Toyota of Coconut Creek responded

It's our pleasure to assist you and we appreciate you taking the time to post a review. We want the best for our customers so we have been trying to hire more technicians and hopefully the next time you visit you will see a difference. If there is anything further that I can help with, please contact me directly. Gary Cann - Vice President Parts and Service - (954) 972-1100

Toyota of Coconut Creek responded

Thank you for leaving us 5 stars! It makes our day to hear that Henry has all the answers you seek! Providing informative and educational service is our pleasure at Al Hendrickson Toyota. We appreciate you selecting us and hope next time you need service you'll visit us!

Toyota of Coconut Creek responded

Thanks for your five star review of Al Hendrickson Toyota! We strive for professionalism and exceptional service, so we are grateful to hear that we delivered on that promise. See you next time!

Toyota of Coconut Creek responded

Thank you for taking the time to share! Hearing that you had such an outstanding experience working with the Al Hendrickson Toyota team made our day. Safe travels, and we hope to see you back again down the road!

Toyota of Coconut Creek responded

We are so happy to see your review! Nothing makes our day more than positive feedback. Hearing about your seamless car-leasing experience lets us know we're making all the right moves. Thank you for choosing Al Hendrickson Toyota!

Toyota of Coconut Creek responded

Sharlene - thank you for the lovely feedback! We'll be sure to pass your kudos along to all of the members of the Al Hendrickson Toyota service team - and we hope to have the pleasure of working with you again down the road! Take care!

Toyota of Coconut Creek responded

Gracias por la reseña fantástica! Estamos muy felices oír de que usted haya tenido experiencias tan buenas con nuestro equipo. Apreciamos mucho su apoyo y esperamos volver a verle por la próxima! - sus amigos de Al Hendrickson Toyota

Toyota of Coconut Creek responded

Orlando - Lamentamos conocer tu experiencia. Queremos lo mejor para nuestros clientes y lamentamos que haber dejado una mala impresión. Agradecería la oportunidad de hablar con usted para ver si pueda ayudarlo. Si está dispuesto, no dude en llamarme para discutir. Gracias, Gary Cann - Vice President Parts and Service - (954) 972-1100

Toyota of Coconut Creek responded

Gracias por la reseña, Elsy! Nos da mucho gusto oír que tuvo una buena experiencia trabajando con Henry. Nos disculpamos por qué su visita haya demorado más de lo previsto y aseguramos que usáremos su comentario para mejorar nuestras prácticas en el futuro. Apreciamos su apoyo y esperamos volver a verle en Al Hendrickson Toyota!