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HENRY DELGADO
HENRY DELGADO | Page 82
Service Advisor
Toyota of Coconut Creek
5201 W Sample Rd
Coconut Creek, FL 33073
1,190 Reviews
Dealership Experience
13 yrs, 4 mos
Industry Experience
21 yrs, 4 mos
Languages Spoken
Portuguese
Spanish
1,190 Reviews
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1190 Reviews of HENRY DELGADO
November 30, 2021
Poor guys, they were understaffed and you noticed. No called me, I waited for no reason. My keys had been sitting there for awhile. Even then service rep was suprised when he noticed no one let me know I called me, I waited for no reason. My keys had been sitting there for awhile. Even then service rep was suprised when he noticed no one let me know I was good to go. 2 hours for an oil change with an appointment first thing in the am. More
by skw.wood2
Verified Customer
November 30, 2021
I have to say I received excellent service. I had to return to the dealership when I noticed my tire pressures were not being reported after a tire rotation. The manager got the very mechanic worked on return to the dealership when I noticed my tire pressures were not being reported after a tire rotation. The manager got the very mechanic worked on my car who came out and explain to me that I had to drive the car for a period of time before the pressures displayed. He was correct, in 20 more miles the pressure displayed normally. All is well. More
by happycampr
Other Employees Tagged: Technician Jose Mercado
November 23, 2021
Very poorly organized service department.! 3 hours for an oil change and tire rotation is severely excessive. We were assigned Henry as the service writer while 5 other service wrighters were sitting around oil change and tire rotation is severely excessive. We were assigned Henry as the service writer while 5 other service wrighters were sitting around twiddling their thumbs, causing excessive delays just checking in. After we checked in and signed up, we were informed of the three hour delay, so we had to call an Uber to get home and back so we didn’t have to wait there 3 hours. Then when we finally got the phone call the car was ready, we had to wait again on line to see Henry for the bill for another 14 minutes. Finally we got to the cashier and gave her the 15% off discount coupon, she told us we had to go back to Henry to have the RO adjusted, again another 12 minute wait to see him while other service writers were doing nothing. So we finally get back to the cashier and I tell her that 15% off $69 is not $60.41, but $58 and change. What a waste of time coming to your dealership for a simple service! We felt abused, frustrated and violated! Al, you most certainly need to change the work flow at your dealership! More
by Marie
November 23, 2021
I like working with Henry in service. However the prices are much higher than other places. My husband paid $500 for two tires. I paid $200 for four a couple of years ago somewhere else, for example. If pri are much higher than other places. My husband paid $500 for two tires. I paid $200 for four a couple of years ago somewhere else, for example. If prices were more competitive I would return. More
by VALERIEKSHORE
Other Employees Tagged: Chris Leporte, Oscar Vizcarra
November 22, 2021
Between customer service and service I give the Place a 0! I took my Handicap Van for service and all I got was excuses for the bad service and the sad part is they made it worse! 0! I took my Handicap Van for service and all I got was excuses for the bad service and the sad part is they made it worse! More
by LUISMAYA45
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