HENRY DELGADO
HENRY DELGADO at Toyota of Coconut Creek

HENRY DELGADO | Page 68

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

Contact Me
4.6
1,190 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.6

1,190 Reviews

Write a Review

1190 Reviews of HENRY DELGADO

February 24, 2022

Dealership Rating

I'm only giving 1 because can't be 0, but my car arrives on time for an oil change and tire rotation, two hours later they call me to let me know the car was ready , I arrives and they give to one of their More

by Roxana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 12, 2022

Toyota of Coconut Creek responded

Your frustration is understandable and I am so sorry if we dropped the ball here. We want our customers to feel confident in the work we perform on their vehicles and I will be speaking with our team in an effort to provide our guests with better quality service in the future. I hope for a chance to make this up to you in the future, and if there is anything else you'd like to discuss, I welcome your call. Thank you, Norman Frantz - Service Manager - 954-545-6931

February 24, 2022

Dealership Rating
Employee Rating

La atención no es buena. No fueron claros en el servicio que se le hizo al vehiculo More

by LIED1974
Customer Service
Quality Of Work
Recommend Dealer
No
Mar 12, 2022

Toyota of Coconut Creek responded

Queremos lo mejor para nuestros clientes y lamentamos que haber dejado una mala impresión. Agradecería la oportunidad de hablar con usted para ver si puedo ayudarlo. Si está dispuesto, no dude en llamarme. Gracias, Norman Frantz - Service Manager - 954-545-6931

February 23, 2022

Dealership Rating
Employee Rating

I had a good experience. I was impressed with getting my car back at the time it was promised. More

by BJ
Recommend Dealer
Yes
Feb 24, 2022

Toyota of Coconut Creek responded

Thank you so much for trusting your vehicle with Al Hendrickson Toyota! We are delighted to hear that you're a satisfied customer.

February 20, 2022

Dealership Rating
Employee Rating

The person at the check in counter was really courteous and efficient. My car was finished on time and is running beautifully now. More

by MIKEYGOLAUB7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Feb 21, 2022

Toyota of Coconut Creek responded

Thanks for this awesome review and the kind words about your time here at Al Hendrickson Toyota. It's great to have your trust in our work, and we wish you many more happy and safe miles in your vehicle.

February 20, 2022

Dealership Rating
Employee Rating

Great service very professional employees, clean environment friendly staff got a keychain on my first visit More

by JMONTERO_PR4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

February 20, 2022

Dealership Rating
Employee Rating

Didn’t check fluids specially the windshield and fluid for radiator. All points regularly checked More

by RGUIMER
Recommend Dealer
No
Mar 07, 2022

Toyota of Coconut Creek responded

I am sorry to hear that you didn't receive the thorough, meticulous service we pride ourselves on. I will be sure to share your feedback with our team so we can deliver a more positive experience for our future guests. In the meantime, if you are willing to give us another opportunity to assist you, please don't hesitate to reach out to me directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

February 19, 2022

Dealership Rating
Employee Rating

Great Experience! Everyone was very professional and the service was very efficient. Won't think twice about referring someone. More

by surgejen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Toyota of Coconut Creek responded

We are delighted that you will recommend our work to others! Thank you for choosing Al Hendrickson Toyota and for stopping by to leave a review. Drive safely until we see you next!

February 18, 2022

Dealership Rating

EXCELLENT MANAGER, EXCELLENT MR JAD,AND VERY NICE FINANCED MGR,OVER GOOD EXPERIENCE THIS TIME. More

by WAQARRIZVI1950
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik,had,very nice gentlemen

Feb 21, 2022

Toyota of Coconut Creek responded

We're glad you had an excellent experience with our team! Thank you for the outstanding review and for taking your car-buying needs to Al Hendrickson Toyota!

February 18, 2022

Dealership Rating
Employee Rating

My service person was very kind. Took my information quickly and told me I had a recall and it would be about 2 hours. Which was spot on. When I came to pick up my car I got it fast. More

by parisian1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2022

Toyota of Coconut Creek responded

It's very important that our team provides thorough and efficient care, and we couldn't be happier to hear we delivered. Thank you for sharing some details from your recent Al Hendrickson Toyota experience, and we look forward to our next opportunity to take great care of you and your vehicle!

February 18, 2022

Dealership Rating
Employee Rating

Henry is the best, very knowledgeable and friendly. You guys have always taken great care of my car. More

by daviddimlich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2022

Toyota of Coconut Creek responded

We'll gladly share with Henry how much you appreciate his friendliness and expertise, and he'll be so pleased to hear your kind words. It's our pleasure to keep your car in excellent shape, and we hope you'll continue to rely on Al Hendrickson Toyota for many miles to come, David!

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