HENRY DELGADO
HENRY DELGADO at Toyota of Coconut Creek

HENRY DELGADO | Page 56

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

Contact Me
4.6
1,190 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.6

1,190 Reviews

Write a Review

1190 Reviews of HENRY DELGADO

May 18, 2022

Dealership Rating
Employee Rating

My only complaint is about the check in process. This was my first time having my car serviced there and I made a 945am appointment. I had no idea who the appointment was with and had no idea how to More

by DRCEMMANUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2022

Toyota of Coconut Creek responded

We appreciate the chance to assist you as well as this feedback. I apologize for any confusion that occurred during your check-in process. We will take steps to improve our processes, and I look forward to seeing you at your next visit! Thank you, Norman Frantz - Service Manager - 954-545-6931

May 18, 2022

Dealership Rating
Employee Rating

Excellent service and very friendly The advisor explained clearly what was needed and answer all my questions Very good everything thanks More

by gepmoreno
Recommend Dealer
Yes
May 19, 2022

Toyota of Coconut Creek responded

We are thrilled that our team delivered such communicative, top-notch service! Thank you for choosing Al Hendrickson Toyota and for stopping by to share your experience. Drive safely!

May 17, 2022

Dealership Rating
Employee Rating

Megusta la atencion i el mantenimiento q ledan alos autos i tienen muy buenos precios More

by MOISES RAMIREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2022

Toyota of Coconut Creek responded

Buenos precios y atención excelente son cosas que queremos proveer, Moises! Gracias por su comentario excelente y por traer su negocio a Al Hendrickson Toyota!

May 16, 2022

Dealership Rating
Employee Rating

Great customer service, it's always a pleasure dealing with Klaus. He makes sure you have all questions answered and always gives you the best deal! He even replies on his days off. sorry Klaus :) Thank y More

by NATASHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2022

Toyota of Coconut Creek responded

Thank you for the great review, Natasha! We are so glad to hear that you have had such excellent experiences working with Klaus over the years. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

May 15, 2022

Dealership Rating
Employee Rating

The wait time is just horrific. Have a 11 am appt for my 1st 5000 mile checkup and didn't get my car back until 1:30 pm More

by cburden1052
Friendliness
Recommend Dealer
No
May 20, 2022

Toyota of Coconut Creek responded

I am very sorry to hear that your service took longer than anticipated. We strive to provide efficient, top-notch care to each and every guest and it is disappointing that we missed the mark this time. I understand your frustration, but if you would be willing to give us another opportunity to assist you, we would greatly appreciate it. If there is anything I can do to address your concerns, please don't hesitate to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 14, 2022

Dealership Rating
Employee Rating

I am very frustrated with the service; The last two services the tires have not been rotated, even though the report says yes, but the worst thing is that I did an evaluation like this the first time b More

by manfredo
Recommend Dealer
No
May 20, 2022

Toyota of Coconut Creek responded

I'm sorry you have some concerns about the services performed on your vehicle and want to gather some more information to ensure this is properly addressed. Please give me a call, time permitting - I won't be able to determine your contact details from this review. Best, Norman Frantz - Service Manager - 954-545-6931

May 13, 2022

Dealership Rating
Employee Rating

Everyone’s is so nice and helpful they were able to get everything in order and helped me even get a ride home. More

by Nabila_mejia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

May 16, 2022

Toyota of Coconut Creek responded

We love five stars! Thank you for choosing Al Hendrickson Toyota and taking time to post a fantastic review.

May 13, 2022

Dealership Rating
Employee Rating

friendly and fast sevice,clean transportation,xxxx,xxxxxx,xxxxx,xxxxxxxxx,xxxxx,xxxxxx,xxxxx,xxxxx,xxxx, More

by JACK2CARL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 16, 2022

Toyota of Coconut Creek responded

We really appreciate you stopping by to leave a review! Thank you for choosing Al Hendrickson Toyota and for stopping by to share your experience. Drive safely!

May 13, 2022

Dealership Rating
Employee Rating

Very friendly and handled my problem courteous drive and dealership kept me informed of all actively More

by jauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 12, 2022

Dealership Rating
Employee Rating

Best customers service,, best dealers car with the best employees and BEST CARS. Thank you More

by BEATRICE.LEVITES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Chener Petit Louis, James Daus, Wesner Larose , Fred Mohi, Denise R, Vinod (Vinny) Rahate, Fernando Rodriguez, Jerry Saint Fleur, DINO IS THE BEST

May 12, 2022

Toyota of Coconut Creek responded

Thank you for the awesome review, Beatrice! We appreciate these kind words about the Al Hendrickson Toyota team!

May 16, 2022

Toyota of Coconut Creek responded

Beatrice, it makes our day to hear that our team has gone above and beyond to assist you! Thank you for trusting Al Hendrickson Toyota with your business and for taking the time to share your experience. We wish you many safe and happy miles ahead!

May 14, 2022

BEATRICE.LEVITES responded

Hi and I want to thank you again to your team is the best , and is not just words is the true I been in many places but I never been so impressed with the employees, and I mean what I say. I want to thanks to Fernando and to Dino is the best people I ever meet that two man is help me in any way so I can afford to take my car dream . I am widow and I don’t have family or friends in United States but that two man is do more than a friend is can do . For that I thanks to them to your service team , because when I need a service to my car that people is make everything in they power to have the comfort and the trust on them . Thank you Al Hendrickson Toyota , and please keep your employees satisfied so the is can keep us satisfied. Thank you to all. To all god blessed them and keep them safe them and they family…. Beatrice H L

May 17, 2022

BEATRICE.LEVITES responded

Thank you and I hope I win , in my life I win two times a Umbrella from VS and and a key car chains . Have a wonderful day and thank you , yes happy mile that was my early gift to my self ( the car for my birthday is coming soon . Thank you 🙏

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