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HENRY DELGADO

Overview Reviews (1190) Inventory (703)

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HENRY DELGADO

HENRY DELGADO | Page 52

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.6

1,190 Reviews

Overview Reviews (1190) Inventory (703)

Dealership Experience

13 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

Portuguese

Spanish

4.6

1,190 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1190 Reviews of HENRY DELGADO

June 10, 2022

Dealership Rating

Employee Rating

On arrival I was greeted by the valet and he directed me to Henry the service advisor, The wait time was good .I will surely return to Al Hendrikson for service. to Henry the service advisor, The wait time was good .I will surely return to Al Hendrikson for service. More

by rahanooman

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 13, 2022 -

Toyota of Coconut Creek responded

We are proud to have earned your continued business and your positive review! Thank you for choosing Al Hendrickson Toyota and for sharing your experience with Henry. See you next time!

June 10, 2022

Dealership Rating

Employee Rating

Henry Delgado was great customer service. They charged me too high for the inspection of my AC ( $ 127.00) and did not repair it They charged me too high for the inspection of my AC ( $ 127.00) and did not repair it More

by EMALAGUTI

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Jun 12, 2022 -

Toyota of Coconut Creek responded

While I'm glad you enjoyed working with Henry, I'm sorry you have some concerns about the services performed and our pricing. I want to address this directly and do what I can to help. Please give me a call when you can: 954-545-6931. Best, Norman Frantz - Service Manager

Jun 27, 2022 -

Toyota of Coconut Creek responded

Hi, I am not able to pull up your name in the system. At your convenience, please call me directy at 954-545-6931 or please call the Service Director, Eric Silcox- 954-545-6933.

Jun 12, 2022 -

EMALAGUTI responded

Mr Norman Frantz, thanks for your response; I left the car for service, a Belt change, an AC inspection since it was cooling but not as strong as originally; and the Tire pressure light on. I got a call from Henry Delgado that my car needed an AC evaporator $ 2500 and 2 tire pressure sensors $440. no alternatives. Only for the AC inspection I was charged $130, and now it is worse because the AC is not cooling at all.!!

Jun 27, 2022 -

EMALAGUTI responded

Service Director, Eric Silcox My name is Emilio Malaguti, 954 232 4420, I have been in the Toyota system since 2008. I have had many Toyotas and have three cars in your system as of today, You will find them there

June 09, 2022

Dealership Rating

Employee Rating

Service is very good My Avalon stinks Problems from the day I drove it out the day I drove it out More

by HUMBERTOJRFL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 12, 2022 -

Toyota of Coconut Creek responded

Thank you for the review! We are glad that you are confident in the team to get the job done. With regard to the rest of your feedback, I am sorry to hear that you are having trouble with your vehicle. If there is anything more we can do to assist you, please feel free to reach out. Best, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

June 09, 2022

Dealership Rating

Employee Rating

Chris was very helpful from Service Dept. Anthony is very good from Service Dept. 9 Anthony is very good from Service Dept. 9 More

by APICONE10

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Jun 09, 2022 -

Toyota of Coconut Creek responded

Thank you for this great review! We are glad to hear that you loved working with Chris and Anthony. See you again next time!

June 09, 2022

Dealership Rating

Employee Rating

Service is excellent. Always go there to get all my cars serviced and highly recommended. Always go there to get all my cars serviced and highly recommended. More

by AMAN.SHIVJI

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Norman Frantz, Jarrett Elder Sr. , Fred Mohi

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Jun 09, 2022 -

Toyota of Coconut Creek responded

We are so grateful to have earned your loyal business! Thank you for choosing Al Hendrickson Toyota and for taking the time to review us. Drive safely until we see you again!

June 08, 2022

Dealership Rating

Employee Rating

Not a word was said about what was done. Just told me how much to pay. Just told me how much to pay. More

by CLAUDETT.HALL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 10, 2022 -

Toyota of Coconut Creek responded

Claudett - I'm sorry to hear that you didn't receive the informative service we expect for our guests. I would be glad to review your recent service and answer any questions you might have. Please consider giving me a call directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

June 08, 2022

Dealership Rating

Employee Rating

The sales Reps. Are all great! And the service dept. Team are are great also! Al Hendrickson is a family friendly place. Are all great! And the service dept. Team are are great also! Al Hendrickson is a family friendly place. More

by RUTHMARIA1110

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Erik Coxwell, Chris Leporte, Luis Mendoza, Wesley Bonito, Zeke Howes , Leo Butterfield, Juan Diaz, Fernando Rodriguez, Andre Veiga, Frank

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Jun 08, 2022 -

Toyota of Coconut Creek responded

It's great you always have a great experience with both our sales and service teams! Thank you for the shoutout. We look forward to seeing you at Al Hendrickson Toyota next time!

June 07, 2022

Dealership Rating

Employee Rating

Nice , friendly and fast service . Henry Delgado a super service consultant very professional and know what customer needs . Henry Delgado a super service consultant very professional and know what customer needs . More

by JUAN121012

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Henry Delgado

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Jun 07, 2022 -

Toyota of Coconut Creek responded

We're glad Henry and the Al Hendrickson Toyota team are delivering the fast and friendly service we pride ourselves on. Thank you, so much, for your business and kind words!

June 04, 2022

Dealership Rating

Employee Rating

Make an appoinment before you go there is really good cause you know you a have time to bring your care for service. The service mechanics are all good.,honest, responsible and reliable. Keep going good cause you know you a have time to bring your care for service. The service mechanics are all good.,honest, responsible and reliable. Keep going good jobs guys. More

by C.TELAN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, Jarrett Elder Sr. , Shedrick Anderson, Juan Diaz, Chris Kulazidis

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Jun 06, 2022 -

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

June 03, 2022

Dealership Rating

Employee Rating

good and fast service close to home. The service Washington oerformed in a promptly matter and every one was friendly The service Washington oerformed in a promptly matter and every one was friendly More

by delosantos44

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 03, 2022 -

Toyota of Coconut Creek responded

It was our pleasure to assist you with your service needs! Thank you for choosing Al Hendrickson Toyota and for stopping by to share your support on our page. We hope to see you again!

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