HENRY DELGADO
HENRY DELGADO at Toyota of Coconut Creek

HENRY DELGADO | Page 40

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

Contact Me
4.6
1,190 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.6

1,190 Reviews

Write a Review

1190 Reviews of HENRY DELGADO

November 16, 2022

Dealership Rating
Employee Rating

Im very disappionted with this car model after 18 years and more 10 car bought fronm the dealer this one has many flaws. I can hardly recommend them . More

by ALSILVA1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Vizcarra

Nov 27, 2022

Toyota of Coconut Creek responded

We strive to provide cars in excellent condition and I'm very sorry that we've let you down. If you're willing, I would like to discuss your experience with you in greater detail so that I can properly address this concern. Please give me a call, as I won't be able to locate your contact information without a name. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

Dec 28, 2022

Toyota of Coconut Creek responded

Hi William, I apologize for the late response. I just tried calling you and left a message on a voicemail. Please give me a call at your convenience. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

Dec 12, 2022

ALSILVA1919 responded

Good morning Jessica. I am a customer with more than 12 Toyota vehicles purchased from the dealer in the last 20 years and without problems. Sorry for not having responded quickly but as I expressed in my previous email I currently have 2 vehicles purchased at the end of 2019 (Tacoma Sport and RAV 4 Premium) of which the Rav4 is more deteriorated It filters rainwater inside and due to its excessive repair cost ($420.00) and being a construction error of the vehicle and the materials used, I was forced to solve the problem on my own with good results. The plastics around the front windshield are burned and broken. Very low quality materials. Failure in the valve (by pass valve) of the engine with a repair cost of $1,060.00 dollars. This valve is highly commented since its failure is very common, therefore it seems to me an undetected manufacturing error. Sincerely William A Silva email : alsilva19@hotmail.com 954)297 0543 Florida 33067

November 16, 2022

Dealership Rating
Employee Rating

Se demoran mucho en entregar los vehiculos deben ser mas expedito en el servicio para garantizar el mejor servicio More

by CESARPADRONMONTILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2022

Toyota of Coconut Creek responded

Gracias por su comentario. Nuestros clientes son la máxima prioridad y nos aseguraremos de usar esta reseña para mejorar nuestras practicas. Si hay algo más que podemos hacer para ayudarle, no dude in llamarme. Gracias, Norman Frantz - Service Manager - 954-545-6931

November 09, 2022

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Employee Rating

Henry is largely why I come to Al Hendrickson. Excellent communications and organization, I get taken care of well every visit More

by ME17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2022

Toyota of Coconut Creek responded

Your confidence in Henry means a lot to us! Thank you for trusting Al Hendrickson Toyota with your business, we look forward to the next opportunity to assist you. Drive safely!

November 09, 2022

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Employee Rating

Henry is the Best! Al Hendrickson Toyota best dealership I’ve been to great customer service!! More

by JAYZAP979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Mendoza

Nov 09, 2022

Toyota of Coconut Creek responded

Thanks for giving Henry and the Al Hendrickson Toyota team a shoutout! We look forward to seeing you again next time. Safe travels!

November 07, 2022

Dealership Rating
Employee Rating

Great service definitely deserves the reward for best service of the year and friendly staff More

by zoelandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Nov 07, 2022

Toyota of Coconut Creek responded

Zoe, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

November 06, 2022

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Employee Rating

My experience with them was awful wrong place to take your car for service bad customer service More

by CHERIZARDMYRLANDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Nov 10, 2022

Toyota of Coconut Creek responded

A 1-star experience is absolutely not what we expect for our customers. We'd like the chance to make this right. If you're willing, please call me so I can better address this feedback. Thank you, Norman Frantz - Service Manager - 954-545-6931

November 04, 2022

Dealership Rating
Employee Rating

Every time I go to al hendrickson toyota I’m treated with respect. I’ve been there several times as I drive a lot. They’re all nice and very patient. I’m glad we decided to go to this dealer for my car! More

by Bearbugs0409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Leporte

Nov 04, 2022

Toyota of Coconut Creek responded

Thank you for this kind review! We are so glad that you have had a positive experience with us, and we thank you for your continued business with Al Hendrickson Toyota.

October 30, 2022

Dealership Rating
Employee Rating

Henry was great and kind attention. Hendrickson employees were very nice. The service was very quick, and everyone was very kind. Highly recommended, keep up the great job! Thank you More

by NEIDA.KRAEMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Toyota of Coconut Creek responded

We are so happy to hear that Henry and the team provided you with a wonderful experience at Al Hendrickson Toyota! Thank you for the 5-stars!

October 30, 2022

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Employee Rating

the service was excellent, the employee was very diligent and was very attentive so that the service was as soon as possible. More

by LADRIANARENDON78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz , Carmine

Oct 31, 2022

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We are thrilled to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

October 29, 2022

Dealership Rating
Employee Rating

Getting ready to go back to being a shuttle driver for mutt favorite dealership!! Great people, great service!! More

by photosbysusancc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, Chris Leporte, Jarrett Elder Sr. , Chris Kulazidis, Wilnord Charles

Oct 31, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We appreciate your support here at Al Hendrickson Toyota. Have a wonderful day!

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