Check out Gynnae Britton's reviews on DealerRater

July 27, 2023

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I drove to Byers without an appointment because I discovered a nail in my sidewall tire. I didn't want to wait a day or more because I doubt the air would be maintained. Gynnae checked my car in and discovered a nail in my sidewall tire. I didn't want to wait a day or more because I doubt the air would be maintained. Gynnae checked my car in and understood the tire needed replaced. They did have the exact tire in stock and everything from start to finish was within an hour, More

by fullertond

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Recommend Dealer

Yes

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Jul 31, 2023 -

Byers Toyota responded

Thank you for the kind words! We are grateful to hear that Byers Toyota was able to quickly and safely repair your tire. Your satisfaction is our top priority, and it makes us very proud to know that Gynnae was able to provide you with such excellent service. We understand how intimidating a sudden car repair can be, so trust that no matter what situation arises, we will do our best to give you the quickest but safest solution. Thank you for choosing Byers Toyota - it was truly our pleasure servicing you!

July 27, 2023

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Always on time With my appointment. Goes over what needs to be checked when I arrive. While I’m waiting they keep in touch with me. My mechanic is very good and keeps my inside car clea Goes over what needs to be checked when I arrive. While I’m waiting they keep in touch with me. My mechanic is very good and keeps my inside car clean. And lets the service advisor know what I may be needing on the next visit. That is always nice so I can get prepared for that. More

by ROUTT7899

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Recommend Dealer

Yes

Other Employees Tagged: Pam Bishop, Tom Mitchell

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Jul 31, 2023 -

Byers Toyota responded

Thank you for the great review of Byers Toyota! We are glad that our team was able to exceed your expectations on all aspects of service. We understand how important trust and communication are when communicating with the service department, so we value that you feel we keep in touch effectively while you wait. It's wonderful to hear that your mechanic is exceptional and leaves your vehicle sparkling clean after service. We appreciate the thorough feedback and look forward to showing this level of service when you come back for your next appointment. Thank you once again for taking the time to list out what we do well - it means a lot to our team here at Byers Toyota.

July 27, 2023

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I have long-term relationships with Byers Toyota of Delaware: I have leased and bought several cars from them; I serviced my cars in the past and will do in the future at Byers dealership Delaware: I have leased and bought several cars from them; I serviced my cars in the past and will do in the future at Byers dealership More

by Toyota feedback

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Recommend Dealer

Yes

Other Employees Tagged: Troy Snyder , Pam Bishop, Josh Chadwick, Tara Farmer

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Jul 31, 2023 -

Byers Toyota responded

Thank you for the kind words, and for your long-term relationships with our Byers Toyota of Delaware dealership! We are glad to offer services both before and after a purchase and we appreciate your support. Your loyalty means a lot to us and we strive to meet or exceed your expectations every time. Thank you again for leaving such an informative and high star rating review. Happy motoring!

Jul 31, 2023 -

Toyota feedback responded

All high ratings I gave you are very well deserved!! Your Team did it!!

July 26, 2023

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I have consistently been treated with respect. The service department is friendly and extremely helpful! The service department is friendly and extremely helpful! More

by melindagreenzalis

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Recommend Dealer

Yes

Other Employees Tagged: Josh Lewis

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Jul 31, 2023 -

Byers Toyota responded

Thank you for your glowing review of Byers Toyota! It's wonderful to hear that the service department was friendly and showed exemplary customer service. We always strive to ensure our customers are respected and served with a high level of care, so it is heartening to hear we've achieved this. We thank you for being a loyal customer and look forward to seeing you again soon!

July 25, 2023

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Having my services done at Buyers Toyota is always a pleasant experience, which keeps me coming back. pleasant experience, which keeps me coming back. More

by HEIDI_WILLS

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Recommend Dealer

Yes

Other Employees Tagged: Pam Bishop

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Jul 26, 2023 -

Byers Toyota responded

Thank you for your glowing review, Heidi! Here at Byers Toyota, we strive to provide an excellent customer experience with every visit. Our team is delighted to hear that you have consistently enjoyed your experience here and look forward to seeing you again during your next service.

July 23, 2023

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Noticed other dealerships had cheaper oil changes and tire rotation and you don't price match tire rotation and you don't price match More

by rwgalena

Verified Customer

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Recommend Dealer

Yes

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Jul 24, 2023 -

Byers Toyota responded

Thank you for taking the time to leave us a review. We appreciate your feedback and commend you for looking around and comparing prices. At Byers Toyota, we strive to offer the best competitive prices and top quality services. Although we cannot match the advertised prices of other outlets, one thing that sets us apart is our dedication to customer service. Every customer who visits our dealership receives individualized assistance, attention and care from our staff. Our goal is to ensure you experience convenience, comfort, and satisfaction during your visit. Again, thank you for bringing this to our attention. We look forward to providing you with outstanding Toyota service in the future!

July 21, 2023

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Great place to do business both purchase and service. Our first purchase was a conversion van on Mound Street in Columbus, a long time ago. We do drive an hour to service our car. We are treated with res Our first purchase was a conversion van on Mound Street in Columbus, a long time ago. We do drive an hour to service our car. We are treated with respect. More

by Gary

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Recommend Dealer

Yes

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Jul 24, 2023 -

Byers Toyota responded

Thank you for your kind review, Gary, and for being a loyal customer to Byers Toyota throughout the years! We're thrilled to know that we've been able to provide great purchase and service experience over the years for you- it's something we always strive for. We appreciate you appreciating our commitment to making sure each customer is treated with respect and receives exceptional care each and every time they visit. Making the drive from Columbus worthy of our services shows not only your dedication but ours as well. We look forward to seeing you again soon!

July 21, 2023

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Great place to do business both purchase and service. Our first purchase was a conversion van on Mound Street in Columbus, a long time ago. We do drive an hour to service our car. We are treated with res Our first purchase was a conversion van on Mound Street in Columbus, a long time ago. We do drive an hour to service our car. We are treated with respect. More

by Gary

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Recommend Dealer

Yes

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Jul 24, 2023 -

Byers Toyota responded

Thank you for your kind review, Gary, and for being a loyal customer to Byers Toyota throughout the years! We're thrilled to know that we've been able to provide great purchase and service experience over the years for you- it's something we always strive for. We appreciate you appreciating our commitment to making sure each customer is treated with respect and receives exceptional care each and every time they visit. Making the drive from Columbus worthy of our services shows not only your dedication but ours as well. We look forward to seeing you again soon!

July 20, 2023

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This is a great dealership and easy to work. I have worked with Jamerson many times. Very professional and gives advice on repair I can wait on and the ones I can't. I take all my cars Toyota I have worked with Jamerson many times. Very professional and gives advice on repair I can wait on and the ones I can't. I take all my cars Toyota, Honda and Lexus to this dealer and always felt satisfied with their work. Their shuttle service is a plus point and also a nice wait lounge. Highly recommend this dealer! More

by KIRANLODHAWALA

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Recommend Dealer

Yes

Other Employees Tagged: Tara Farmer, Jameson

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July 18, 2023

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Gynnae was a great ambassador for Byers. Professional, Helpful, Friendly. Awesome. I appreciate the online scheduling Professional, Helpful, Friendly. Awesome. I appreciate the online scheduling More

by CHRISTOPHER.POWELL72

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gynnae Britton

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Jul 20, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.