Gynnae Britton
Gynnae Britton at Byers Toyota

Gynnae Britton

Service Advisor

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

4.9
409 Reviews
4.9

409 Reviews

Write a Review

409 Reviews of Gynnae Britton

June 17, 2025

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Employee Rating

Clean open waiting room with no news channel on, Huge plus for that. Vehicle work completed in a prompt and timely manner. More

by ksurks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

June 12, 2025

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Employee Rating

I really appreciate Gynnae. She takes such good care of me by clarifying which services are critical and which can wait. It helps me budget out the work! Plus she’s super-sweet! More

by DHEDGES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis , Kristopher Toland

Jun 12, 2025

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that Gynnae has been able to provide you with clear guidance and support. Helping our clients prioritize their needs and stay on budget is something we truly value. We'll make sure to pass along your lovely feedback to her, and we're so glad you enjoy working with her. If there's anything more we can do for you, please don’t hesitate to reach out!

June 07, 2025

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Employee Rating

I have no idea who Dominic Decaro is, or why you are asking me about him. Neil Terry was the person I dealt with fo rthis transaction.. More

by paulparkhurst2025
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Chadwick, Dominic Decaro , Neil Terry - 5 stars

Jun 09, 2025

Byers Toyota responded

Thank you for bringing this to our attention. We apologize for any confusion caused during your interaction. It’s great to know that Neil Terry assisted you with your transaction, and we appreciate you sharing this information. If there’s anything else we can assist you with or clarify for you, please don’t hesitate to reach out. Your satisfaction is our priority, and we’re here to help.

June 02, 2025

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Excellent service, great, great service man. I really enjoy dealing with you folks. Best dealership I ever experienced and I’m 68 years old. More

by don100456
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

Jun 09, 2025

Byers Toyota responded

Thank you so much for your kind words and for sharing your experience with us. We're truly honored to be considered the best dealership you've worked with, especially given your many years of experience. Our team takes great pride in delivering exceptional service, and it means the world to us that you enjoy working with us. We look forward to continuing to provide you with top-notch service in the future. Thank you for choosing us!

June 01, 2025

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Great speed, even better service. They have helped me with little issues and big ones. Easy to book and comfortable while waiting. You'll have no issues with this business. More

by Danny Mayo Jr.
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

Jun 09, 2025

Byers Toyota responded

Thank you so much for your kind words. We're thrilled to hear that you had such a positive experience with our team. Helping with both the little and big issues is what we're here for, and we're glad to know you found it easy to book and comfortable while waiting. Your support means a lot to us, and we look forward to continuing to provide you with excellent service. Thanks again for choosing us!

May 28, 2025

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I asked for a car wash and it came back to me soaking wet completely still filthy looked like they had just spread it down with a hose next time. Just say the car wash isn't working make something up. I don' More

by Sumer.Corna
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

Jun 09, 2025

Byers Toyota responded

Thank you for sharing your feedback with us. I’m truly sorry to hear about your experience with the car wash. This is not the level of service we aim to provide, and I understand how frustrating this must have been for you. Your concerns are incredibly important to us, and I want to assure you that we’ll take steps to address this issue with our team. Our goal is to ensure every vehicle receives the care and attention it deserves, and it’s clear we fell short this time. If you’re open to it, I’d love the opportunity to make this right for you. Please feel free to reach out to us directly so we can discuss how to turn this around and regain your trust. Thank you for bringing this to our attention. We value your business and hope to provide you with a much better experience in the future.

May 17, 2025

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Employee Rating

Efficient and good customer service The service is always done in a timely manner and they don't pressure me to have services that I don't want to have More

by crbarton21
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

May 19, 2025

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you’ve had a positive experience with our service. Providing efficient and pressure-free service is something we prioritize, so knowing that we’ve met your expectations means a lot to us. We look forward to continuing to serve you in the future!

May 13, 2025

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Employee Rating

Great very quick and explained everything and told me when my next appointment was. Gynnae Britton was good at her job More

by Daylon1959
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

May 13, 2025

Byers Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and found everything explained clearly. Gynnae will be so pleased to know her professionalism and dedication stood out during your visit. We look forward to seeing you at your next appointment!

April 29, 2025

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Employee Rating

Great place to get your car serviced. Great place to get your car serviced, good customer relationships, timely notifications of the status of your vehicle. More

by ganeshr_r1
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

April 27, 2025

Dealership Rating
Employee Rating

Great communication thru the process from scheduling the inspection thru check in and service, Work was completed ahead of schedule More

by dan@finishlinebuilding.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

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